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Hôtel Mercure Castres L'Occitan

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Mercure Castres L'Occitan

Exterior
Superior Room, 1 Double Bed | Minibar, desk, soundproofing, free cribs/infant beds
Lobby lounge
Garden
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Room service
  • Pet friendly

Explore the area

Map
201 Avenue Charles De Gaulle, Castres, TARN, 81100
  • Maisons sur l'Agout
    19 min walk
  • Place Jean Jaurès
    19 min walk
  • St. Benedict Church
    20 min walk
  • Castres (DCM-Mazamet)
    8 min drive

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, desk, soundproofing, free cribs/infant beds

Superior Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, desk, soundproofing, free cribs/infant beds

Classic Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Balcony

Minibar, desk, soundproofing, free cribs/infant beds

Superior Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ibis Styles Castres

Pet friendly
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (158)
The price is $91
per night
$103 total
includes taxes & fees
Dec 11 - Dec 12
ibis Styles Castres

About this property

Hôtel Mercure Castres L'Occitan

4-star Castres hotel close to Maisons sur l'Agout
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Hôtel Mercure Castres L'Occitan offers 62 accommodations with minibars and complimentary bottled water. 21-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Castres hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.
In addition to a seasonal outdoor pool, Hôtel Mercure Castres L'Occitan provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 1173 square feet (109 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site, along with a car charging station.

Hôtel Mercure Castres L'Occitan is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
L Occitan - This restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L Occitan

Things to do

  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 21-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during February, March, April, October, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Castres L'Occitan Hotel
LOGIS L'Occitan Castres
LOGIS L'Occitan Hotel
LOGIS L'Occitan Hotel Castres
L'Occitan Hotel Castres
L'Occitan Hotel
L'Occitan Castres
Mercure L'Occitan Hotel
Hôtel Mercure L'Occitan
Mercure Castres L'Occitan
Mercure Castres L'occitan
Hôtel Mercure Castres L'Occitan Hotel
Hôtel Mercure Castres L'Occitan Castres
Hôtel Mercure Castres L'Occitan Hotel Castres

Hôtel Mercure Castres L'Occitan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 137 reviews" "
Rating 8 - Good. 47 out of 137 reviews" "
Rating 6 - Okay. 10 out of 137 reviews" "
Rating 4 - Poor. 1 out of 137 reviews" "
Rating 2 - Terrible. 1 out of 137 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Saul

Stayed 1 night in Jun 2023

8/10 Good

Constance

Stayed 1 night in Feb 2022

6/10 Okay

Stephan

Liked: Cleanliness, property conditions & facilities, room comfort
Piscine fermée, dur quand on prend l’hôtel pour cela
Stayed 1 night in Aug 2021

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for beautiful surroundings
Good food, room service very efficient with the lockdown still in place. Clean room with air con. Recommended as a good a good base for sightseeing in beautiful surroundings.
Stayed 4 nights in Jul 2020

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not a 4 star.
The hotel was good but I don’t think it was a 4 star. I would give it 3. The reception and other people we interacted with were helpful. The room seemed slightly dated.We did bot have any meals so I can’t comment on that
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in May 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover in Castres
Late check in at 23.45. Staff were attentive and efficient. Good service at breakfast in the morning. Good buffet breakfast. We were using the hotel as a stopover then travel to the coast the next day
Stayed 1 night in Nov 2018

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Castres with friendly staff
Recently renovated, very friendly staff, very quiet.
Stayed 1 night in Jun 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop
It was an overnight stop in cloudy weather, so the indoor covered pool area was good for relaxing. Dinner in hotel was good. Outstanding staff service, very helpful and all spoke English well. Gave us lots of town history and features.

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly three star hotel
Good hotel 15 minutes walk from town centre. Helpful staff, good service. Very small room, but good value for money.

10/10 Excellent

Jack, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Hotel was very clean and comfortable, parking was convenient, and staff was courteous. We had a restful stay in this hotel for two nights before journeying on. We did not eat in the hotel restaurant as prices were high. We thought the breakfast cost was too high but later regretted that decision as it was difficult to find an alternate cafe or restaurant for breakfast in the town.

10/10 Excellent

Lucie

Stayed 1 night in Aug 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Aux standards du groupe Accor
Stayed 2 nights in Aug 2024

10/10 Excellent

Cindy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Jul 2024

6/10 Okay

Murielle

Liked: Staff & service, property conditions & facilities
Chambre moyenne restaurant super
Convenable. Prix chambre chère par rapport aux prestations. Déçu par la vue et équipement sdb. Barre serviette rouillée. Le restaurant remonte cette appréciation. Très très bien rapport qualité prix. Vaut le détour
Stayed 1 night in May 2024

10/10 Excellent

Magalie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Claire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toujours ravie du Mercure Castres L'Occitan. Une valeur sur. Personnel très sympathique Chambre confortable et dj copieux
Stayed 1 night in Apr 2024

10/10 Excellent

Sophie

Stayed 1 night in Feb 2024

10/10 Excellent

GUY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien. Hotel très correct et bien géré.
Bien. Toutefois, j'ai découvert tardivement qu'il y avait un supplément pour les animaux de compagnie: ma faute: il fallait aller chercher l'astérisque et les petits caractères à la 5ème page du "règlement"!
Stayed 1 night in Jan 2024

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

DELPHINE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Thomas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Dommage que la salle de sport ne soit pas plus grande et que les equipements ne soient pas plus corrects. Ils font un bruit horrible et sont désarticulés. Pour un hotel de grand standing cest decevant.
Stayed 1 night in Nov 2023

2/10 Terrible

Emmanuel

Business traveler
Disliked: Staff & service
Hôtel à éviter
Dirigeant de l’hôtel totalement antipathique qui n’hésite à vous envoyer balader sur les roses. Dommage bon restaurant mais Hotel à éviter
Stayed 1 night in Oct 2023