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SureStay Hotel by Best Western Rossland Red Mountain

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Rossland Red Mountain

Suite, 2 Double Beds, Non Smoking, Kitchen | Laptop workspace, iron/ironing board, cribs/infant beds, free WiFi
Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Laptop workspace, iron/ironing board, cribs/infant beds, free WiFi
Suite, 2 Double Beds, Non Smoking, Kitchen | Laptop workspace, iron/ironing board, cribs/infant beds, free WiFi
Outdoor spa tub
Outdoor spa tub

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
1199 Hwy 3B, Rossland, BC, V0G1Y0
  • Rossland Museum
    3 min walk
  • Nickleplate Park
    10 min walk
  • Pioneer Park
    14 min walk
  • Castlegar, BC (YCG)
    33 min drive

Room options

Standard House, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • Sleeps 8
  • 4 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Laptop workspace, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette

Suite, 2 Double Beds, Non Smoking, Kitchenette | Laptop workspace, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Double Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen

Suite, 2 Double Beds, Non Smoking, Kitchen | Laptop workspace, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Double Beds, Non Smoking, Kitchen

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Laptop workspace, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room)

Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room) | Laptop workspace, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 6
  • 2 Double Beds

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About this property

SureStay Hotel by Best Western Rossland Red Mountain

Rossland hotel with free in-room WiFi
A spa tub, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an arcade/game room, free newspapers, and a banquet hall.
SureStay Hotel by Best Western Rossland Red Mountain offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. This Rossland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

SureStay Hotel by Best Western Rossland Red Mountain features a spa tub, an arcade/game room, and ski storage. Public areas are equipped with complimentary wireless Internet access. This Rossland hotel also offers complimentary newspapers in the lobby and laundry facilities. Onsite self parking is complimentary.

SureStay Hotel by Best Western Rossland Red Mountain has designated areas for smoking.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Ski passes
  • Ski storage
  • Spa tub

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 5.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Alpina Casa
Casa Alpina
Casa Alpina Motel
Casa Alpina Motel Rossland
Casa Alpina Rossland
Rossland Red Mt. Inn
Red Mt. Inn
Rossland Red Mt.
Rossland Red Mt. Inn Suites
SureStay Hotel by Best Western Rossland Red Mountain Hotel
SureStay Hotel by Best Western Rossland Red Mountain Rossland

SureStay Hotel by Best Western Rossland Red Mountain Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 121 out of 269 reviews" "
Rating 8 - Good. 102 out of 269 reviews" "
Rating 6 - Okay. 29 out of 269 reviews" "
Rating 4 - Poor. 8 out of 269 reviews" "
Rating 2 - Terrible. 9 out of 269 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The door did not latch to completely close and could only use the chain to keep it shut. Other than that, great as usual.
Stayed 1 night in Aug 2024

8/10 Good

Mollie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back to stay in the winter to ski.
Stayed 1 night in Aug 2024

8/10 Good

Leslie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was both clean and comfortable. We were only passing through and staying the night so that was our main concern.
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and comfy beds
Stayed 1 night in Jul 2024

10/10 Excellent

kevin&tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is dated but clean and comfortable. Staff was friendly and helpful. Continental breakfast was basic but still good, It had cereal, fruit, yogurts and toast. You are a little out of town but it has a great walking trail next to the hotel.The museum is directly across the street from the hotel and was great to go tour. We have stayed here as a group renting multiple rooms for the last three years and will continue to book here. They have a couple bbq’s you can use but could use a picnic table beside them to make the bbq experience complete. If you are looking for a great priced hotel and a comfortable sleep, this place is worth trying.
Stayed 2 nights in Aug 2024

10/10 Excellent

elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very little traffic noise. liked that it was on the edge of city.
Stayed 3 nights in Aug 2024

6/10 Okay

Raymond

Traveled with partner
Liked: Staff & service, property conditions & facilities
The staff was polite and helpful. The outside area was dirty, with trash around all three days we were there.
Stayed 3 nights in Aug 2024

6/10 Okay

Tara, Leduc

Traveled with partner
Disliked: Amenities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary-Catherine

Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean.
Stayed 1 night in Jul 2024

2/10 Terrible

Jason, Black Creek

Stayed 1 night in Jul 2024

10/10 Excellent

Shelley

Liked: Staff & service
Disliked: Cleanliness
The room was not as clean as I like. I washed everything down and used my own blankets and quilts. The room smelled but I think it was the carpet. There was other people’s hair on the toilet and sink and the counter and the microwave and fridge were dusty. Walls had dirt on them, like hand prints and old food. I washed all that down too. I washed out the fridge as well. Once I cleaned it, I felt better and it the smell improved a bit. I did not complain, I just did my own clean. The staff were pretty decent and friendly. They had a free breakfast every day which had toast, cereals, yogurt, coffee, juice, instant oatmeal and muffins. The hot tub was nice. I would stay again but I would again bring my own blankets. You could see that they did do some upgrades.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff. Would stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I have stayed here a few times now. This motel is great, always clean and the staff is always friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roberta

Very good check in and clean wonderful room. Everything needed was here in good order. Comfy bed at the end of of a long day.
Stayed 1 night in Jul 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service
Surprisingly comfortable and everything ways clean great for a late check in overnight stay along the drive.
Stayed 1 night in Jul 2024

6/10 Okay

Jade

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Why did you turn the water off to our room on the day of check out? Couldn't shower or get ready. Not ideal.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kirklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is set apart. It is a big dated, but it is appropriate for the area.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, renovated and quiet
Stayed 1 night in Jun 2024

8/10 Good

Hélène

Traveled with group
Liked: Cleanliness, staff & service
Great motel.
Stayed 1 night in Jun 2024

8/10 Good

Elena, North Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fairly new and clean. The room was good, the bed was good, nice bedsheets and bathroom towels. However the king size bed in the room occupied the entire room. For the size of that particular room a queen bed would be more appropriate.
Stayed 1 night in Jun 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Business traveler
Liked: Staff & service
The bed was clean, but the carpet and walls were not. For some reason, there was a footprint beside the TV on the wall with drips of something on the other walls. Wifi was strong enough for business calls.
Stayed 2 nights in Jun 2024