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Castle Mountain Chalets

3.5 star property

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Photo gallery for Castle Mountain Chalets

Deluxe Chalet, 1 Bedroom | Free WiFi, bed sheets
Deluxe Chalet, 1 Bedroom | Free WiFi, bed sheets
Deluxe Chalet, 1 Bedroom | Living room | Flat-screen TV, fireplace, DVD player, iPod dock
View from property
Deluxe Chalet, 1 Bedroom | Private kitchen | Fridge, microwave, oven, coffee/tea maker

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Pet friendly
  • Housekeeping
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
Hwy 93 South And Castle Junction 1A, Castle Junction, AB, T1L1B5
  • Smith Lake
    ‪39 min walk‬
  • Copper Lake
    ‪2 min drive‬
  • Johnston Canyon
    ‪7 min drive‬
  • Banff, AB (YBA)
    ‪31 min drive‬

Room options

View all photos for Chalet (Pine)

Chalet (Pine) | Free WiFi, bed sheets

Chalet (Pine)

  • 500 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Chalet, 1 Bedroom

Deluxe Chalet, 1 Bedroom | Free WiFi, bed sheets

Deluxe Chalet, 1 Bedroom

  • 850 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Pet-Free)

Suite, 1 Bedroom (Pet-Free) | Free WiFi, bed sheets

Suite, 1 Bedroom (Pet-Free)

  • 603 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Chalet (Cedar)

Chalet (Cedar) | Free WiFi, bed sheets

Chalet (Cedar)

  • 400 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Chalet, 2 Bedrooms

Deluxe Chalet, 2 Bedrooms | Free WiFi, bed sheets

Deluxe Chalet, 2 Bedrooms

  • 680 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Baker Creek By Basecamp

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym
4.7 out of 5, Exceptional, (1004)
The price is $176
per night
$205 total
includes taxes & fees
Mar 3 - Mar 4
Baker Creek By Basecamp

About this property

Castle Mountain Chalets

3.5-star Castle Junction hotel with in-room kitchens
A business center, laundry facilities, and a computer station are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a convenience store, and barbecue grills are onsite. Housekeeping is available on request.
Castle Mountain Chalets offers 21 accommodations with fireplaces and iPod docking stations. Accommodations at this 3.5-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Castle Junction hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels and DVD players. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a business center. This Castle Junction hotel also offers barbecue grills, ski storage, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Castle Mountain Chalets is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Ski passes
  • Ski storage

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Fireplace
  • Heating
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 9:30 AM - 5:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 2 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Mountain
Castle Mountain Chalets Resort Castle Junction
Castle Mountain Chalets Cabin Castle Junction
Castle Mountain Chalets Castle Junction
Castle Mountain Chalets Hotel Castle Junction
Castle Mountain Chalets Hotel
Castle Mountain Chalets Resort
Castle Mountain Chalets
Castle Mountain Chalets Hotel
Castle Mountain Chalets Castle Junction
Castle Mountain Chalets Hotel Castle Junction

Castle Mountain Chalets Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 566 out of 954 reviews
Rating 8 - Good. 277 out of 954 reviews
Rating 6 - Okay. 69 out of 954 reviews
Rating 4 - Poor. 26 out of 954 reviews
Rating 2 - Terrible. 16 out of 954 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anar

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Prayash

Liked: Staff & service, amenities, property conditions & facilities
Great location, ameneties are awesome, Checkin personell was beautiful and amazing customer service. Will be back in future and absolutley 5 star..for everything ..
Stayed 1 night in Nov 2024

10/10 Excellent

Randolph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look no further. These chalets might not me the modern high end chalets you’d expect, but they are clean, comfortable and practical for any getaway. The staff are extremely friendly and helpful. The only downside is that they are close to the train tracks, but they do provide ear plugs. Honestly, the trains didn’t bother us at all.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurent

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice to come back here!
Stayed 1 night in Oct 2024

8/10 Good

Bhupesh, Cheshire

Stayed 3 nights in Aug 2024

10/10 Excellent

Lizarene

Stayed 1 night in Oct 2024

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin is right on the Bow Valley Parkway with great scenery nearby and near both Banff and Lake Louise. Maybe due to restrictions of Park Canada, the kitchen in the cabin does not have a dish washer, which caused a little inconvenience. Another improvement I would suggest is to update the foldable mattress in the sofa bed as it always makes noises when someone moves or turns while sleeping.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yifang

Stayed 2 nights in Sep 2024

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, close to Banff and Lake Louise! Cabins are lovely and spacious with a full kitchen and fireplace. Staff are also very lovely and helpful.
Stayed 3 nights in Oct 2024

8/10 Good

Mark

Stayed 3 nights in Sep 2024

10/10 Excellent

Shoba

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Sep 2024

6/10 Okay

jennyl

Traveled with group, Traveled with family
Liked: Cleanliness
Too noisy, freqyent horning each hour as train passing by. Some chalet are old & too small in size. e.g. house 13.
Stayed 1 night in Sep 2024

6/10 Okay

Judy Ann

Stayed 1 night in Sep 2024

6/10 Okay

Josef Jehoshua

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was a nice stay. But 2 thing you must to know: the place is near the railroad and every so often a train passes by and blows its horn day and night. It’s terrible. We stayed 3 nights and one time they change some towels but not cleaning the cabin at all.
Stayed 3 nights in Sep 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy day trips to many popular sites. Room was sufficient. Only downside was the pullout wasn’t the most comfortable and the trains close by are loud. But otherwise very happy with our stay. Front desk staff were very helpful.
Stayed 7 nights in Aug 2024

8/10 Good

Carson

Liked: Cleanliness, property conditions & facilities, room comfort
Great location!
Our cabin was a great home base for exploring Banff, Yoho, and Lake Louise area. Bed was comfortable, water was hot, and location was peaceful. We loved the soap from Rocky Mountain Soap Company! Negatives: Shower dripped on the faucet and splashed on the floor while filling bathtub which was annoying. Also we had issues with the cleaning crew every day we were there. One day we came back and the trash had been tied up and left in the middle of the floor by the kitchen table. Another day, we came in and every light in the cabin was on (we had turned them all off). We came back another day and there were two big pieces of trash on the floor in the living area. We are assuming they fell out of the trash bags when being emptied. The final incident was when we came back at 4:30 pm and housekeeping had not been there yet. They knocked on the door at 5:00. We just handed our dirty towels out and asked for clean ones. Perhaps better training of the housekeeping crew would lead to a more efficient process.
Stayed 5 nights in Aug 2024

8/10 Good

Lasitha

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that you had Rocky Mountain soap products instead of cheap generic ones. The chalet was clean and cozy, front staff was very friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but please improve late check in policy
Great stay but should be better at communicating/accommodating late check ins
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beds so comfortable. The fire is amazing and the cabins are cozy
Stayed 2 nights in Aug 2024

4/10 Poor

Yan Wen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kayla

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful cabins. We would definitely stay here again!
Stayed 4 nights in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, room comfort
Great cabin, relax in utter natural beauty. Staff helpful!
Stayed 5 nights in Aug 2024

8/10 Good

Emile, Fort Dodge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 bedroom lodges . Very spacious .
Stayed 4 nights in Aug 2024

10/10 Excellent

Murrie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, we will stay again
Stayed 2 nights in Aug 2024