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Melia Castelo Branco

4.0 star property

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Photo gallery for Melia Castelo Branco

Lobby sitting area
Lobby
2 bars/lounges, poolside bar
Indoor pool, outdoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Breakfast available
  • Pool
  • Gym

Explore the area

Map
Rua da Piscina, Castelo Branco, 6000-776
  • Branco Castle
    ‪3 min walk‬
  • Polytechnic Institute of Castelo Branco
    ‪10 min walk‬
  • Hospital Amato Lusitano - Castelo Branco Urgencia
    ‪10 min walk‬

Room options

View all photos for Premium Twin City View

Minibar, in-room safe, desk, soundproofing

Premium Twin City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Melia Guestroom Double

Minibar, in-room safe, desk, soundproofing

Melia Guestroom Double

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Master Suite

Minibar, in-room safe, desk, soundproofing

Master Suite

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Melia Guestroom Double (2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Melia Guestroom Double (2 Adults + 1 Child)

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Melia Guestroom Twin

Minibar, in-room safe, desk, soundproofing

Melia Guestroom Twin

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double City View

Minibar, in-room safe, desk, soundproofing

Premium Double City View

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Melia Castelo Branco

4-star Castelo Branco hotel steps from Branco Castle
This hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Melia Castelo Branco offers 103 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 25-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a children's pool and an indoor pool, Melia Castelo Branco provides an outdoor tennis court and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 15952 square feet (1482 square meters) include conference space. This eco-certified hotel also offers a hot tub, a fitness center, and a sauna. Complimentary uncovered self parking is available on site, along with a car charging station.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Cozinha do Castelo - This restaurant specializes in international cuisine. A children's menu is available.
A Colina - Onsite bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • A Colina
  • Cozinha do Castelo

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,952 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 62

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Colina Castelo
Hotel TRYP Colina
Hotel TRYP Colina Castelo
TRYP Colina
TRYP Colina Castelo
TRYP Colina Castelo Hotel
TRYP Colina Hotel
Tryp Castelo Branco
TRYP Colina Castelo Hotel Castelo Branco
TRYP Colina Castelo Castelo Branco
Melia Castelo Branco Hotel
TRYP Colina do Castelo Hotel
Melia Castelo Branco Castelo Branco
Melia Castelo Branco Hotel Castelo Branco

Melia Castelo Branco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 89 out of 125 reviews
Rating 8 - Good. 29 out of 125 reviews
Rating 6 - Okay. 3 out of 125 reviews
Rating 4 - Poor. 3 out of 125 reviews
Rating 2 - Terrible. 1 out of 125 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, due to the weather we did not get to venture away from the hotel but the map shows it being close to points of interest. The hotel itself was very clean, modern and the room was very clean and comfortable. Dinner and breakfast were both very good with plenty of options.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian, DORCHESTER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular location with breathtaking views. The city itself does not have much to offer though. The hotel is super well equipped, the gym and spa are outstanding. The restaurant serves good food and wines as good value prices. The rooms are not fantastically sound proofed so you will be aware of people around you. The staff were attentative and efficient. Overall it's worth a visit for the view and facitities.
Stayed 1 night in Oct 2024

10/10 Excellent

ana

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Nicola

Traveled with partner
Liked: Cleanliness
A bit of a mixed review. Rooms are large and comfortable. Air conditioning is very effective and quiet. Flooring and draperies are worn, stained and in need of deep cleaning or replacing. City view room balcony was a good size with reasonable chairs and table. Dining area and bar are attractive and spacious. Parking is excellent. We didn’t find staff particularly helpful or welcoming. The included breakfast is awful. I think possibly the worst we have experienced in Europe - hot offerings extremely limited, lukewarm, tasteless and unappetizing, There was no variety at all in our three day stay. Overall, leaving a little bit disappointed I think,

10/10 Excellent

Line

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 2 nights in Jun 2024

10/10 Excellent

Camila

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Surprised with reservation cancelled when arrived
The reason I gave low grade for service is because when I arrived there there was NO reservation in my name and I had to pay again in higher tariff. I stay one hour talking at hotels.com, spoke to 5 different people and no one solved my situation. I had to call 3 times and in the last time they told me the reservation was cancelled and no refund was sent to my account or information. After one big day travelling it was a nightmare. I hope they improve their service.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A top notch hotel. The breakfast was the best we've had in three weeks of travelling in Portugal.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Business traveler
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The buffet is excellent. Also very good is the swimming-pool. The ventilation was rather noisy.
Stayed 1 night in Oct 2023

10/10 Excellent

Hai-Kwang

Liked: Cleanliness, staff & service, property conditions & facilities
Good beds
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant place, clean and nice atmosphere
Melia Castelo Branco is a pleasant place, clean and nice atmosphere.
Stayed 1 night in Mar 2023

8/10 Good

Phoi-Thi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Michelle

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the place , the stuff at the restaurant and front desk where super
Stayed 1 night in Aug 2022

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

VILAS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to spend the night on our drive through Allentejo. Restaurant had an amazing view of the sunset
Stayed 1 night in May 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Have stayed here several times before when it was owned by another company. Nothing has changed - it’s still an amazing hotel with great staff, comfy rooms, large well equipped bathrooms and excellent restaurant. Can’t wait to stay here again.
Stayed 1 night in May 2022

8/10 Good

Varun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Lily

Liked: Cleanliness
Anyway not going back that way
The hotel is sitting at the top of the hill n windy. 3 to 5c temperature n TWO days without heat. When checking out told the front desk n she said yes two days no heat. Never apologize about it n never mind that they will compensate for it. It sounds like very normal for them. WiFi was very slow almost can’t download anything. 4 stars hotel without any sound proof walls. We can hear our neighbors talking n from the hallway. No railings at the pool and hot tub. We have to get support from the wall to get into the slippery hot tub. Disappointed with this hotel
Stayed 2 nights in Nov 2021

10/10 Excellent

Saar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel and views
During these strange times it was great to see a hotel operating as near normal great hotel walk into town but get a taxi back aroun 3 euros well worth it
Stayed 2 nights in Jun 2021