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Hotel Rainha D. Amelia, Arts & Leisure

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Rainha D. Amelia, Arts & Leisure

Interior
Bar (on property)
Family Room | Minibar, in-room safe, desk, blackout drapes
Terrace/patio
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Rua de Santiago, 15, Castelo Branco, 6000-179
  • Polytechnic Institute of Castelo Branco
    3 min walk
  • Geopark Naturtejo
    5 min walk
  • Hospital Amato Lusitano - Castelo Branco Urgencia
    5 min walk

Room options

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Balcony

Double or Twin Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, Balcony

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Rainha D. Amelia, Arts & Leisure

4-star Castelo Branco hotel with rooftop terrace, connected to a shopping center
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a 24-hour business center, and conference space.
Hotel Rainha D. Amelia, Arts & Leisure offers 64 accommodations with minibars and safes. A pillow menu is available. 26-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 7621 square feet (708 square meters) include conference space. This family-friendly hotel also offers a fitness center, a rooftop terrace, and an arcade/game room. Limited complimentary onsite parking is available on a first-come, first-served basis.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Bar Dinastia - This bar serves light fare only.
Varanda Real - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Dinastia
  • Varanda Real

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Free crib
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 7,621 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 5 for adults and EUR 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3330

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

BEST WESTERN Hotel Rainha D. Amélia
BEST WESTERN Hotel Rainha D. Amélia Castelo Branco
BEST WESTERN Rainha D. Amélia
BEST WESTERN Rainha D. Amélia Castelo Branco
Best Western Hotel Rainha d Amelia Castelo Branco
Best Western Hotel Rainha d Amelia
Best Western Rainha d Amelia Castelo Branco
Best Western Rainha d Amelia
Hotel Rainha D. Amelia Arts Leisure Castelo Branco
Hotel Rainha D. Amelia Arts Leisure
Rainha D. Amelia Arts Leisure Castelo Branco
Rainha D. Amelia Arts Leisure
Hotel Rainha D. Amelia, Arts & Leisure Hotel
Hotel Rainha D. Amelia, Arts & Leisure Castelo Branco
Hotel Rainha D. Amelia, Arts & Leisure Hotel Castelo Branco

Hotel Rainha D. Amelia, Arts & Leisure Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 97 reviews" "
Rating 8 - Good. 47 out of 97 reviews" "
Rating 6 - Okay. 8 out of 97 reviews" "
Rating 4 - Poor. 4 out of 97 reviews" "
Rating 2 - Terrible. 0 out of 97 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big family bedroom and overall good buffet breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Isabel

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

jean charles

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

SUNNY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
Stayed 2 nights.comfortable and clean.
Stayed 2 nights in Oct 2023

6/10 Okay

Steven, FALLBROOK

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was friendly and the hotel is clean. However, this is certainly not a 4 star hotel. The room furnishing is worn, the bed is very uncomfortable, the a/c system is archaic and the bathroom is sub-standard.
Stayed 3 nights in Sep 2023

6/10 Okay

MariaDaLuz

Stayed 1 night in Oct 2022

6/10 Okay

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too far out of town
The hotel was too far from anything in town to make it any more than adequate
Stayed 1 night in Sep 2022

6/10 Okay

Rogan

Stayed 1 night in Sep 2020

10/10 Excellent

Jose, Durham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean. Pleasant and friendly staff
Stayed 1 night in Mar 2020

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained room and place. Breakfast ok but somewhat limited. Convenient location at walking distance to the city center. Parking free in garage underneath the hotel as long as space available.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very comfortable. We enjoyed the stay!
Stayed 1 night in Oct 2019

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Sep 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Town-centre position
Great location with parking, room had everything to hand,including a pair of scales in the bathroom, first time I've weighed myself for months!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good location, beds a bit hard, and pillows soft. Good dinner in the restaurant, only stayed 1 night.
Stayed 1 night in Jun 2019

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good stay , nice hotel
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful gem in the heart of town with incredible staff, impeccable service, cleanliness. Highly recommend a trip!
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in the centre of town. Clean and pleasant.
Stayed 1 night in Oct 2018

10/10 Excellent

Steve

Very warm and friendly and helpful receptionist good parking , good breakfast and excellent location clean rooms
Stayed 1 night in Sep 2018

8/10 Good

Heather

Liked: Cleanliness, staff & service
Clean and central
We stayed as we went to a wedding which was nearby. Clean hotel with good breakfast buffet. A bit dated but best place to stay in Castelo Branco.
Stayed 3 nights in Jul 2018

10/10 Excellent

Suze, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Near bus and train stations if using public transport, but also near the centre. Superb value for money. Room was good size,with comfy bed ang good shower. Couldn’t ask for more.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staf. Good value for money and would recommend
Stayed 1 night in May 2018

8/10 Good

Jim

Liked: Cleanliness, staff & service, room comfort
Not the best but ok
Very welcoming receptionist. The hotel was smallish and clean but the view from the room was the back of apartment blocks (not nice) the town itself was nice and only a 5 min walk
Stayed 1 night in May 2018

10/10 Excellent

Beau, American who lives in Lisbon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expedia was only problem
When I purchased the room on Expedia, it stated that it came with breakfast. When I got to the hotel they told me it was not included, and I know for a fact I chose it that way. After contacting Expedia they told me there was nothing they could do :-) the hotel staff gave us free breakfast and said it’s not the first time at that Expedia has done this to their guests, something fails in the transfer of information, i.e. breakfast. Great Hotel, definitely look forward to staying there again!
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel for convenience only
After travelling for three weeks, this Hotel was easily the most disappointing place that we stayed. The receptionist at the Hotel was certainly not welcoming and if we had not already paid to stay, we would have considered going elsewhere. We had a problem with check-in (not the fault of the Hotel or ourselves but with the booking Agent) but the receptionist was condescending and very unhelpful. Definitely in the wrong job of customer service! Our attempt at obtaining a drink from the Hotel bar that night was a joke - there was no-one serving at the bar so we asked the Hotel receptionist (different to the one above) to find someone. Ten minutes later we had to give up and went back to our room, without having been served or even acknowledged! Breakfast was also a huge disappointment - the lady in the breakfast room could barely raise a smile. The choice and variety of food was also disappointing. We have stayed 23 consecutive nights in Hotels on this holiday - this was our last night and by far the worst experience - mainly down to the negativity of the staff and their lack of focus on customer service. I would definitely not recommend a stay in this Hotel.
Stayed 1 night in Sep 2017