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Plaza Caserta

4.0 star property

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Photo gallery for Plaza Caserta

Lobby
Restaurant
View from property
View from property
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Pet friendly
  • Breakfast available
  • Room service
$103
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
Viale Lamberti, Caserta, CE, 81100
  • Royal Palace of Caserta
    ‪5 min drive‬
  • Vanvitelli Square
    ‪5 min drive‬
  • Caserta Hospital
    ‪8 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Balcony

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Hotel Royal Caserta

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 811 reviews
Hotel Royal Caserta

About this property

Plaza Caserta

4-star Caserta hotel close to Royal Palace of Caserta
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Plaza Caserta offers 312 accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Complimentary self parking is available on site.

Plaza Caserta is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Maison Plaza Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Maison Plaza Restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number IT061022A1HLSLGKNI

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Plaza Caserta
Crowne Plaza Caserta
Golden Tulip Plaza Caserta Hotel
Plaza Caserta
Plaza Caserta Hotel
Plaza Caserta Caserta
Golden Tulip Plaza Caserta
Plaza Caserta Hotel Caserta

Plaza Caserta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 221 out of 622 reviews
Rating 8 - Good. 270 out of 622 reviews
Rating 6 - Okay. 86 out of 622 reviews
Rating 4 - Poor. 32 out of 622 reviews
Rating 2 - Terrible. 13 out of 622 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shambhavi

Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this property was it was within reasonable costs but everything else was more or less terrible - old property, very limited to no transportation facilities, they don’t provide you with water in your room after your first night of stay, PATHETIC WiFi, room service provided us with torn towels - it is a huge and massive hotel but empty so it almost feels haunted. Extremely disappointed with this stay!
Stayed 4 nights in Jun 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service
Stayed 1 night in Feb 2025

4/10 Poor

Kamsen

Disliked: Staff & service, property conditions & facilities
The property was sterile. Looks like a hospital. No ambiance. No character nonart. Tub leaked. No way this is a 4 star place. I felt mislead by Expedia showing it as a 4 star property.

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for travelling. Breakfast was great and hotel was very good for the price.
Stayed 2 nights in Oct 2024

6/10 Okay

Ann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is well plced for seeing the palace. Our room was clean but needs updating, especially the bathroom.
Stayed 1 night in Oct 2024

6/10 Okay

Don

Traveled with family
Property is located in an Industrial area far outside of the city.
Stayed 1 night in Sep 2024

8/10 Good

Mackenzie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly! Loved that it was quiet
Stayed 5 nights in Sep 2024

4/10 Poor

Alejandro, Miami

Disliked: Property conditions & facilities
Not as expected Tired and old property
Stayed 1 night in Sep 2024

8/10 Good

Agnieszka

Stayed 1 night in Aug 2024

8/10 Good

Aceil

Traveled with family
Liked: Cleanliness, staff & service
This is a hotel designed for exhibitions and business conferences - so feels as such. But it offers great value for money out of season. An improvement would be hotel transport to the train station or the centre of town - which is otherwise hard to get to.
Stayed 4 nights in Jul 2024

10/10 Excellent

Natasha

Stayed 2 nights in Jul 2024

8/10 Good

Antonieta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

MING HUI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel, nothing around.
Stayed 1 night in Jul 2023

10/10 Excellent

Evneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good parking . Breakfast was the best feature.
Stayed 1 night in Apr 2023

6/10 Okay

Craig

Traveled with group, Business traveler
Liked: Cleanliness
This place is about 10 years past time for an update.
Stayed 1 night in Sep 2022

8/10 Good

ABIMBOLA

Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, parking was easy. Hotel desperately needs a deep clean. Rooms are dusty, and everything smells musty. Sheets, bath towels all smelled old and stale. Rooms had phones with half the buttons missing and rooms had no information. No room service information, no restaurant menu.
Stayed 2 nights in Dec 2019

8/10 Good

David

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, with only some details requiring attention. Consider installing soap trays in the showers for example.
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciated Cinzia who helped us book a private tour to the Amalfi Coast. The Bloo restaurant was fantastic. The only thing, we had to change room due to the patio door of the balcony not xlosing & i didn't feel safe and cleaning service could have been better. Towels weren't im the room qhen we got back. But otherwise I would stay again at this hotel. Very close to where we wanted to visit. We went to Pompei & the Royal Palace of Caserta.
Stayed 3 nights in Aug 2019

8/10 Good

M. SADIK

Liked: Cleanliness, property conditions & facilities, room comfort

It works if you’re a cost-based customer

It was not bad It works for a night or two I’ve chosen for easy parking but parking was not a problem in Caserta They sent one coffee cup and a glass in his hands not on a tray when I asked for two coffee cups This’s not proper for a four star hotel
Stayed 1 night in Aug 2019

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness
Overall the room is neat and big however the lobby seems super cold !!! Seems like there’s no heat at all. When arrived to the 2nd floor, the corridor seems so dark and hunted! Not sure why they tint the light. It would be better to have a brighter atmosphere.
Stayed 2 nights in Mar 2019

8/10 Good

Vittoria A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complain is that sheets were not fitted to the mattress.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2019