Along with a garden, this hotel has free self parking and a vending machine.
Birch Glen Lodge offers 27 accommodations with hair dryers. 32-inch flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).
Birch Glen Lodge features a vending machine and a garden. The property has a front desk available during limited hours. Complimentary self parking is available on site.
Birch Glen Lodge has designated areas for smoking.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
Free self parking on site
Things to do
Billiards/pool table
Conveniences
Limited-hour front desk
Vending machine
Outdoors
Garden
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 35 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
We should mention
This property does not have elevators
Property is also known as
Birch Glen Lodge Hotel
Birch Glen Lodge Cascade
Birch Glen Lodge Hotel Cascade
Birch Glen Lodge Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Horrible place to stay. Very outdated and the room was dirty. I'm hoping they didn't have bed bugs. The bed was so out dated we could hardly sleep on it. Hard as a rock. The pillows were also miserable. The pillows were flat and worthless. Glad I brought my own pillow but was scared and still scared I might have brought something home from using my own pillow on that bed. The only nice in the whole room was believe it or not the sheets on the miserable bed! Lol everything and I mean everything was outdated and dirty looking.
Sara
Stayed 2 nights in Mar 2025
10/10 Excellent
Sean
Mar 8, 2025
Sean
Stayed 1 night in Feb 2025
6/10 Okay
Kristy, Meridian I
Traveled with group
Mar 3, 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
Convenient for the price but the bathroom was never cleaned, there was pee all along the toilet seat and dirt in the bath tubs. I’m also not sure if they changed our sheets they were wrinkly and smelled funny. Overall 10/10!!
This motel is really rundown. The outside didn’t look too bad but the rooms are very sad. The water barely ran, the tv didn’t work, it was not “fully stocked “ with kitchen items as the listing says, it had 1 spoon, a weird serving fork and 1 butter knife! dilapidated furniture, stained carpets, just overall in sad condition. There was a clean out drain right outside our room that had raw sewage all around it.
I will say I feel it was fairly clean it’s just really rough.
It was convenient. But our door would not lock when we left and the plumbing was broken and leaking all over the walk way making it an ice hazard as it was very cold out. There was literally human feces on the walk way to our room.
Check in no person at front desk. Had to call the exchange person twice to get in the room. No email sent with door code.
Tv couldn’t be fixed so no tv for 3 nights.
Fitted sheets didn’t fit bed kept coming off and unk crusty substance on sheet.
Shower head sprayed in five different directions.
Holes in the walls and peeling drywall
Sconce over bed loose and falling out of the fixture.
The room reflected no maintenance or care by owner.
You have to call the exchange operator who is mostly over seas so there’s language barriers delays and echos when you needed something. Then wait for the exchange to call back.
Did meet the nice maintenance lady/ clerk who had limited resources at her disposal and was obviously too overwhelmed to handle requests.
We stayed at birch glen two years ago and had a pleasant visit. Something is definitely going on now it’s terrible.
The shower was very hard to turn on. The original room reserved was no longer available and I was moved to a smaller room, still haven't gotten a refund for the difference between a suite and a double queen room.
Table, but no chairs. Even more critical, light fixture directly over bed had no globe, light bulb hanging from the socket, and what appeared to be exposed wires. A child standing on the bed could have easily reached it.
Cynthia
Stayed 1 night in Feb 2025
2/10 Terrible
Heather
Feb 9, 2025
People next to us partied all night. We got no sleep. No coffee in the room. Coffee pot was never cleaned.
We got the deluxe suite for the weekend, which was fabulous because we were able to cook and just relax in the living room area. They do provide some pots and pans and utensils and dishes as well. That was fabulous. Room was clean with extra bedding on the side so that was nice and plenty of towels. Only thing I think they should mention for this specific room is that it is right above the rec room so for anybody with a infant or a toddler who has daytime naps just be aware of that it can get a little noisy below, nothing too out of hand though.
overall, very satisfied with the stay would definitely return to the suite again.
Made a reservation through expedia.com, got here when the office was "open", and there is nobody here,. If you try to call it goes to a call center where they say somebody will call you back, but nobody calls you back. We paid for 2 nights, now we're trying to book somewhere else.
The non contact check in and check out was fine. Room was OK. The toilet ran continuously. There was no heat on in the room when we got there and the tempurature was difficult to manage. General condition of the property was rough. I wouldn't stay there again.
Steve
Stayed 2 nights in Dec 2024
4/10 Poor
Cindy
Traveled with family
Dec 27, 2024
Disliked: Cleanliness, amenities
This place is really old. It’s the dirtiest place I’ve stayed in my life. It was cheap. About $100 for a room with 2 double bed bunk beds. I would dispute the “sleeps 8” claim. Those beds do not sleep 2 adults. The mattresses were not the greatest. I did not use the shower. The bathroom was not clean. There are stains in the toilet and dirty walls. The kitchenette needs a very thorough deep clean. Inside the cupboards was scary. I was too afraid to use any dishes.
The room was maybe 55 degrees when we got in. The heater did work but it took us 4 hours to get to a comfortable temp inside the room. This place is different as nobody was onsite. We got a door code through text. Our room number was odd. It didn’t fit with the other numbers around it. It was difficult to find. Our room was supposed to have a couch but it did not. We had the bunkbeds, a table and 4 chairs. I was hoping to put a child on that couch.
I would not stay here again unless I was desperate.