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Radisson Hotel Casablanca Gauthier La Citadelle

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Radisson Hotel Casablanca Gauthier La Citadelle

Exterior
Restaurant
Exterior
Reception
Rooftop terrace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
Angle Boulevard Brahim Roudani &, Rue Abou Al Faïd Al Masri, Casablanca, Casablanca, 20000
  • Casablanca Twin Center
    6 min walk
  • Twin Center Shopping Center
    6 min walk
  • Parc de la Ligue Arabe
    9 min walk
  • Casablanca (CMN-Mohammed V)
    39 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Park View (Skyline)

Minibar, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Non Smoking, Park View (Skyline)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Non Smoking

Minibar, desk, laptop workspace, soundproofing

Superior Room, Non Smoking

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room, Non Smoking

Minibar, desk, laptop workspace, soundproofing

Standard Room, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Park View

Minibar, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Non Smoking, Park View

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Non Smoking (Connected Rooms)

Minibar, desk, laptop workspace, soundproofing

Family Room, Non Smoking (Connected Rooms)

  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room, Non Smoking (Skyline)

Minibar, desk, laptop workspace, soundproofing

Superior Room, Non Smoking (Skyline)

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premium Room, Non Smoking, Park View (Skyline)

Premium Room, Non Smoking, Park View (Skyline) | Minibar, desk, laptop workspace, soundproofing

Premium Room, Non Smoking, Park View (Skyline)

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room, Non Smoking (Skyline)

Minibar, desk, laptop workspace, soundproofing

Standard Room, Non Smoking (Skyline)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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includes taxes & fees
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About this property

Radisson Hotel Casablanca Gauthier La Citadelle

4-star hotel in Casablanca City Center
This hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe, and concierge services are onsite.
Radisson Hotel Casablanca Gauthier La Citadelle offers 133 air-conditioned accommodations with minibars and complimentary bottled water. 35-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This Mediterranean hotel also offers an outdoor pool, a rooftop terrace, and concierge services. Complimentary uncovered valet parking is available on site.

Radisson Hotel Casablanca Gauthier La Citadelle has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
BRAISE - Onsite restaurant.
BLISS - Onsite cocktail bar. Open daily.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MAD 150 for adults and MAD 75 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • BLISS
  • BRAISE

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (28 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 16 2024 to January 19 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 400 per night
Cribs (infant beds) are available for MAD 0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 150 for adults and MAD 75 for children
  • Fee for in-room wireless internet: MAD 0 per stay (rates may vary)
  • Crib (infant bed) fee: MAD 0 per night
  • Rollaway bed fee: MAD 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 10:00 AM to 6:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Radisson Hotel Casablanca Gauthier La Citadelle Hotel
Radisson Hotel Casablanca Gauthier La Citadelle Casablanca
Radisson Hotel Casablanca Gauthier La Citadelle Hotel Casablanca

Radisson Hotel Casablanca Gauthier La Citadelle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 86 reviews" "
Rating 8 - Good. 24 out of 86 reviews" "
Rating 6 - Okay. 11 out of 86 reviews" "
Rating 4 - Poor. 3 out of 86 reviews" "
Rating 2 - Terrible. 2 out of 86 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MAJID

Traveled with family
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Liked: Cleanliness, property conditions & facilities, room comfort
Casablanca stay
We had city view looking on to main road and building work outside. The road was very busy and a lot of noise. The room itself was lovely could not fault it, really small pool but lovely bar, the only fault was I paid extra for robes and slippers and did not receive them u yuk the night before we were leaving although I had asked the receptionist 3 times, but overall all good and breakfast was nice but they ran out of fruit juice one morning.
Stayed 3 nights in Sep 2024

6/10 Okay

Yuan Soon

Traveled with group
Liked: Cleanliness, staff & service
Overall it’s not bad but for sure, it doesn’t give you a 5 star hotel feel. It provides the basic of what you need in a room but given the price point of usd 140-150 per night, I would expect more from the room size vs getting a basic average room. Roof top bar restaurant is not bad. Service and food is good. The ground floor breakfast is at best average (do not expect too much from it).
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a relaxing and comfortable stay.
I stayed at the hotel for 4 days during an extended trip to Morocco. The hotel is first class. From the moment I arrived I felt relaxed. All of the staff I encountered at reception, breakfast, room cleaning were all very friendly and helpful. The room allocated was spacious, cleaned very day and very comfortable. I ate breakfast at the hotel and there was a wide variety of food and drinks available. I used the gym in the hotel. It was well served with free weights etc. The rooftop pool area is small but could accommodate around 8/10 people max. I didn’t use the hotel for evening meals. The hotel is in a nice area but if you are looking to visit the Hassan II mosque I would suggest a taxi - €4 as opposed to the hour walk.
Stayed 3 nights in Sep 2024

10/10 Excellent

Keti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and modern. Loved the stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service, amenities
I rarely write a negative review because I try to see the good in everything and understand we are all humans doing our best. However, I need to write this so people who book manage their expectations. Do not expect good customer service and you will not be disappointed. The pool area is tiny. That's ok but there are 8 chairs for the entire hotel. The staff service does not exist so the pool area is a disgusting mess by the middle of the day as nobody collects rubbish or puts out clean towels. I had to use my own bathroom towel at the pool. All the chairs are taken up by dirty towels so you don't know if they are free. The girl at the tooftop restaurant is too obsessed with her own selfies for Instagram than taking your lunch order, but when it comes time to pay, that is a completely different story. After requesting to order lunch 3 times, they served nothing of what I ordered, the whole order was wrong but I just ate it rather than argue with the staff. When I tried to put the cost of the meal on the room account they insisted on cash only. What sort of hotel is this? After negotiating, they allowed me to pay by credit card. I of course had to go to my room to get the card. Two minutes after being in my room someone was pounding on my door with a credit card machine demanding payment. NOT OK. Whoever runs this hotel needs some intense training on how to do business. Upon checkout the Customer Service Manager tried to apologise to her credit. Do not recommend.
Stayed 4 nights in Aug 2024

8/10 Good

Dominika

Stayed 5 nights in Aug 2024

10/10 Excellent

wilfred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
`Amazing experience!
Stayed 3 nights in Aug 2024

8/10 Good

wilfred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Business traveler
Stayed 2 nights in Aug 2024

10/10 Excellent

Diederik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a very good location.
Excellent stay at the hotel. Convenient location, very helpful staff. Fantastic room. Reasonable price.
Stayed 1 night in Aug 2024

10/10 Excellent

Christyan W

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the staff was very friendly. The rooftop pool was cool and there is a live DJ every night at the rooftop bar. Nice place to hang out. I fully recommend it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people
Stayed 1 night in Jul 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrasse et piscine, on adore.
Le service dans les deux restaurants était impeccable. Les femmes de chambre aussi. Deux points négatifs, la climatisation n'a fonctionné que 50% du temps et le service à la réception. Les valets étaient aussi très sympathiques. La terrasse est magnifique !
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrians

Liked: Cleanliness, staff & service, property conditions & facilities
Hello Overall very pleasant stay, pity rooftop was blocked by events. Sad that room do not have an option to have a coffee .. Thx
Stayed 1 night in Jul 2024

8/10 Good

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 2 nights in Jul 2024

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New in a great neighborhood in Caablanca
Stayed 2 nights in Jun 2024

10/10 Excellent

sidi abdellahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jul 2024

4/10 Poor

Houda

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I was disappointed from the moment I came to this hotel. I have stayed in previous Radisson Blue at other locations, and the difference is night and day. My daughters and I ate at the fancy hotel restaurant while we were waiting for the room to be ready. One of the plates ordered was not well cooked. The meet was chewy and my daughter couldn’t eat it. I called the server and he just apologised. Nothing was done to remedy the situation. I then went to the reception and specifically asked for a room not in-front of the elevator. To my surprise, the room was exactly in-front of the elevator. I go back down and ask the reception if a room change is possible. Instead, there’s attitude from reception staff and basically told these types of rooms are all infront of the elevator. There was no compassion and kindness. One of the receptionist stated this is the first time she receives negative feedback on a room. The room itself is super small, mattresses not as comfy (hard), and not for a three people, as described online. I travel a lot of work and stay at many hotels. By far, this is one of my worst experiences. Totally not worth the money you pay for it. The Radisson Blue in downtown Casa is so much better and much more professional. I thought the quality would be same but absolutely not. This hotel just opened, I hope staff can be a bit more accommodating and kind. It’s makes a world of difference.
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geat stay! New and very clean hotel - great rooftop terrace with a pool. Breakfast was excellent. Thank you for the great hospitality!
Stayed 1 night in Jun 2024

10/10 Excellent

Meryem

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Vasileia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Cheick

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was amazing!! the staff is on point..Keep it up and see you next time I am in Casablanca.
Stayed 5 nights in May 2024

2/10 Terrible

vernie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024