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Novotel Casablanca City Center

4.0 star property

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Photo gallery for Novotel Casablanca City Center

Porch
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Sports facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Zaid Ouhmad & Rue Sidi Belyout, Casablanca, 20190
  • Complex Cultural Sidi Belyout
    ‪4 min walk‬
  • United Nations Square
    ‪5 min walk‬
  • Central Market of Casablanca
    ‪9 min walk‬
  • Casablanca (CMN-Mohammed V)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed with Sofa bed

  • 280 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, Multiple Beds

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

  • 280 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Novotel Casablanca City Center

4-star hotel in Casablanca City Center
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and a business center. Housekeeping is available on request.
Novotel Casablanca City Center offers 281 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations are furnished with double sofa beds. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 2799 square feet (260 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine.

Novotel Casablanca City Center has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Delight Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Delight Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,799 square feet of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 17 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Casablanca City Center
Novotel Hotel Casablanca City Center
Accor Casablanca City Center
Casablanca Novotel
Novotel Casablanca City Hotel Casablanca
Novotel Casablanca City Center Hotel
Casablanca Novotel
Accor Casablanca City Center
Novotel Casablanca City Center Hotel
Novotel Casablanca City Center Casablanca
Novotel Casablanca City Center Hotel Casablanca

Novotel Casablanca City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 180 out of 724 reviews
Rating 8 - Good. 318 out of 724 reviews
Rating 6 - Okay. 130 out of 724 reviews
Rating 4 - Poor. 57 out of 724 reviews
Rating 2 - Terrible. 39 out of 724 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Bradley, EDMONTON

Traveled with partner
Ac was,t the best
Stayed 1 night in Nov 2024

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
It was a challenge to sleep in the room given the musky/mildew smell. The wall I slept next to had water damage. My sheets had step marks on it. It was difficult to sleep in. The location was spectacular as it was across the street from Casa Port.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Outdated hotel in prime location
Outdated hotel and more like a hotel you’d stay at near an airport. The location is great and walking distance to one of the train stations in Casablanca. We also got a room facing two major construction sites and the noise was annoying while we had to leave one of the windows open to get air from outside. The whole hotel needs professional cleaning and renovation. It was very busy when we stayed in it and I’m not sure where the revenues are going.
Stayed 1 night in Oct 2024

2/10 Terrible

Sajeda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs a major renovation, absolutely disappointing. dirty couches, dirty carpet and nothing was good about the rooms. I stayed in Sydney in Novotel and expected the same results. Only the breakfast was excellent.
Stayed 1 night in Sep 2024

8/10 Good

KOUASSI ARISTIDE FABRICE

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Good! Keep it it clean and keep housewifes motivat
Fine!
Stayed 1 night in Oct 2024

4/10 Poor

Abdullatif

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Abdullatif

Stayed 1 night in Oct 2024

4/10 Poor

Jigar

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
Rooms were outdated. Small pillows. AC not working
Stayed 1 night in Sep 2024

4/10 Poor

khairi

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

md mozammel

Stayed 2 nights in Aug 2024

10/10 Excellent

Lava

Liked: Cleanliness, staff & service, property conditions & facilities
Good service good breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and very friendly
Stayed 1 night in Aug 2024

8/10 Good

Ruphin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice
Stayed 1 night in Aug 2024

8/10 Good

Mario

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for one night as transit
Stayed 1 night in Aug 2024

6/10 Okay

Jean Christophe, Dubai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Dilshad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Tanohe Ludovic

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel for having rest
Stayed 1 night in Aug 2024

10/10 Excellent

Shelina

Stayed 3 nights in Jul 2024

8/10 Good

Alioune, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and very friendly staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Annah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid This Hellhole
Front desk manager is evil. The hotel has bedbugs. AC hardly works. NASTY Place!!!!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Amany

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff and service is phenomenal however the building is getting old and needs renovation. The smell of mold is present even though none was visible . The breakfast is 3/5. I will not be booking this hotel again.
Stayed 3 nights in Jun 2024

4/10 Poor

Michael

Traveled with group
Disliked: Staff & service
DISAPPOINTED!
Total disappointment! The room was adequate, the air conditioner was insufficient, the room smelled of cigarettes. When I asked the front desk, I was told nothing could be done. With regards to the air conditioner, I contacted the front desk multiple times for a technician and no one arrived. On another note, the hotel has suddenly decided that it no longer provides parking for the guests. That change was a surprise, and unnecessary. All of the space in front of the hotel it is available for guests, was used by either friends of the security guards, folks with money, or people parking from the neighborhood, trying to get to the Medina. Instead of helping by keeping the space reserved for guests, they just say not my problem. Again, this was a change from previous stays.
Stayed 2 nights in Jun 2024

10/10 Excellent

adel

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024