Monte Santo Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Monte Santo Resort

Front of property - evening/night
Aerial view
Aerial view
Spa tub, body treatments, aromatherapy, hot stone massages
Indoor pool, 5 outdoor pools, pool umbrellas, sun loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Monte Santo Aldeamento Turistico, Rua Joao Paulo II, Lagoa, 8400-559
  • Carvoeiro Boardwalk
    5 min drive
  • Carvoeiro Beach
    5 min drive
  • Paraiso Beach
    8 min drive
  • Faro (FAO-Faro Intl.)
    47 min drive

Room options

Romantic Suite

  • 861 sq ft
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite, 1 Bedroom

  • 861 sq ft
  • Sleeps 2
  • 1 Queen Bed

Luxury Townhome, 3 Bedrooms

  • 1722 sq ft
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

Luxury Townhome, 2 Bedrooms

  • 1399 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Suite, 1 Bedroom

  • 807 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms

  • 1076 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About this property

Monte Santo Resort

5-star Lagoa hotel close to Carvoeiro Beach
5 outdoor pools, a full-service spa, and a water park (surcharge) are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, a restaurant, and 2 bars/lounges are onsite.
Monte Santo Resort offers 112 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with DVD players. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

An outdoor tennis court, a health club, and a water park (surcharge) are featured at the hotel. 5 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Monte Santo Resort features a full-service spa, a water park (surcharge), and 5 outdoor swimming pools. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers an indoor pool, a children's pool, and a health club. Complimentary self parking is available on site.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Aroma Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Aroma Restaurante

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Volleyball
  • Water park
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 7.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Monte Santo
Monte Santo Carvoeiro
Monte Santo Resort
Monte Santo Resort Carvoeiro
Resort Monte Santo
Santo Monte
Santo Resort
Monte Santo Hotel Carvoeiro
Monte Santo Resort Carvoeiro, Portugal - Algarve

Monte Santo Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 275 out of 438 reviews" "
Rating 8 - Good. 118 out of 438 reviews" "
Rating 6 - Okay. 37 out of 438 reviews" "
Rating 4 - Poor. 3 out of 438 reviews" "
Rating 2 - Terrible. 5 out of 438 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Space
Stayed 3 nights in Aug 2024

10/10 Excellent

NATASHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay. Everything was 5 *. The staff were always accommodating, plenty of space outdoors and the pool choices were great!
Stayed 7 nights in Aug 2024

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Vikram

Liked: Cleanliness, room comfort
The housekeeping service is lousy. They tSke s total of less than 10 minutes to clean and it remains messed up. One day they came at 9.30am I said in 29 mins we will be gone. Housekeeper said they will be back. That back was at 4.30pm after 2 reminders to the front s Desk
Stayed 7 nights in Jul 2024

10/10 Excellent

Samar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

katia, boston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay walking distance to the beach
Stayed 1 night in Jul 2024

6/10 Okay

gelcys

Traveled with family
Liked: Staff & service, property conditions & facilities
The property is overall nice and close to the beach. The interior of the apartment could be cleaner and in better shape and looks a little worn and rundown. The washing machine in our unit did not function properly . The showers were difficult to enter since they were up high .
Stayed 2 nights in Jul 2024

10/10 Excellent

tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

JJ

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ants in the bed
On the first night of arrival we informed reception at 8pm there was a problem with ants in one of the bedrooms when we were leaving to go out for dinner, on our return at 12am nothing had being done about same only for the ants to have completely covered the beds, it took over 3 hours to get the matter resolved and moved to another room/villa. I note from reviewing previous comments another traveller had a similar problem in July 2023. Breakfast was poor and limited chose for what you would expect from a 5 star resort. Staff appeared to be indifferent to customers needs
Stayed 7 nights in Jun 2024

10/10 Excellent

gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jackeline, College Point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable resort for family with children.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Stayed 7 nights in May 2024

8/10 Good

Richard, Naperville

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Claude, Laval

Traveled with family
Liked: Cleanliness, staff & service, amenities
Endroit tranquille malgré le fait que ça soit très familial. Déjeuner inclus excellent. L’appartement qui nous avait été assigné était bien situé par rapport à la piscine. Localisation centrale par rapport aux activités environnantes de la région. Nécessite des déplacements en voiture.
Stayed 4 nights in Apr 2024

6/10 Okay

Nastasi

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
This is a nice property that is convenient for families that want an apartment and kitchen but some of the hotel facilities issue we had was with the check-in team. They were not helpful at all and even though there were properties available as it was not fully occupied we had to wait until 4 o’clock to get our room on our first day even though we arrived at 11 am we were offered anywhere to change which was not ideal with children after a flight. Breakfast staff are friendly. Housekeeping was a bit hidden miss sometimes shower gel and towels would be replaced and sometimes not. We had an issue with our dryer, which was the only option to dry clothes after they had been washed. We did report this but it was not fixed.
Stayed 7 nights in Apr 2024

10/10 Excellent

Clive

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always dependable and good value for money - we stay here often
Stayed 3 nights in Feb 2024

10/10 Excellent

Arup, Buffalo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the price for the 2 Bd 2 Ba condo at the property was amazing
Stayed 1 night in Dec 2023

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 bedroom unit was well laid out. The cleaning staff were excellent. Great Pool and reasonably good gym. About a 20 min walk (5 min drive) to the seaside town of Carvoeiro where a number of good restaurants are located
Stayed 9 nights in Oct 2023

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good with lots of options such as fresh fruit, yoghurt, cereals and coffee. The gym was good however it only opened at 9am which wasn't convenient if wanting to do exercise in the morning before breakfast as breakfast buffet closed at 10am. We stayed in a suite and it was really spacious with a nice outdoor area.
Stayed 5 nights in Oct 2023

10/10 Excellent

ANDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great long weekend
Great location, central, great property, very spacious, staff lovely and will stay again next year.
Oveview of main pool and main complex from roof top terrace.
Stayed 4 nights in Oct 2023

6/10 Okay

Margaret

Traveled with family
Liked pool at townhouse. But daily cleaners not good, no welcome pack sent (as promised), hotel courtesy bus stopped, pool towels not changed etc ….poor services despite an expensive hotel where you’d expect more….
Stayed 9 nights in Jul 2023

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room (luxury suite) has a big balcony with a sun bed and umbrella, and table for eating. The living room has a complete kitchen and a sofa, TV area. The bedroom has a wonderful bed, strong Internet, another TV and two lovely bathrooms. The breakfast is amazing, as was the buffet dinner, and the pool really good size with plenty of seating. The only negatives I'd say are Only one free water despite staying four nights An excessively high charge for tea in the room!!!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff is nice and polite but did not address all of our complaints, such as the broken shower. The air conditioning was insufficient and there were ants in our unit first floor. The townhouse was clean, spacious, and well-equipped, but the location of the resort is not really conducive to walking into town or to the beach. Overall we give it 2.5- 3 stars. Of all the drawbacks, the ants were the most offensive issue. Otherwise it was a lot of room for the price and would have been very comfortable if the air conditioning worked well.
Stayed 3 nights in Jul 2023