This hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, tour/ticket assistance, wedding services, and a garden are onsite.
Hotel Quelitales offers 6 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Beds feature pillowtop mattresses. This Cachi hotel provides complimentary wired Internet access. Coffee/tea makers and minibars are provided. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and in-room massages can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.
This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.
Hotel Quelitales has designated areas for smoking.
A complimentary cooked-to-order breakfast is served each morning between 8 AM and 11:30 AM.
Hotel Quelitales has a restaurant on site.
Casa Jose - Overlooking the garden, this fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free cooked-to-order breakfast available daily 8:00 AM to 11:30 AM
A bar/lounge
A restaurant
Restaurants on site
Casa Jose
Things to do
Hiking/biking trails
Family friendly
Separate bedroom
Conveniences
Limited-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Outdoors
Garden
In the mountains
On the riverwalk
Rooftop terrace
Spa
Facials
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Pillowtop mattress
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Towels provided
Food and drink
Coffee/tea maker
Minibar
More
Access via exterior corridors
Desk
Individual decor
Individual furnishings
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 13
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hotel Quelitales
Hotel Quelitales Cachi
Hotel Quelitales Hotel
Quelitales Cachi
Hotel Quelitales Costa Rica/Cartago
Hotel Quelitales Cachi
Hotel Quelitales Hotel Cachi
Hotel Quelitales Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 58 out of 75 reviews" "
10 - Excellent
58
Rating 8 - Good. 12 out of 75 reviews" "
8 - Good
12
Rating 6 - Okay. 2 out of 75 reviews" "
6 - Okay
2
Rating 4 - Poor. 2 out of 75 reviews" "
4 - Poor
2
Rating 2 - Terrible. 1 out of 75 reviews" "
2 - Terrible
1
9.2/10
Cleanliness
9.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
Romelia
Apr 26, 2024
Liked: Amenities
The staff is spectacular! Very helpful! Beautiful place.
What a delight to be met by the owner José Alvarez, and then taken with our luggage up the steep hill to our cabin by his 4 wheel drive vehicle. The cabin was isolated and had a fabulous view of the forest and waterfall.
The service was excellent and the food was fabulous at the restaurant. Josè is an amazing chef.
Minor improvement to the room, there was nowhere to put our suitcases other than on the floor. We would have liked clothes hooks, suitcase stands and a small desk for writing. That said, the room was isolated, beautiful, and serene.
The covered wildlife/waterfall viewing area and the hummingbird feeder area with a bathroom made bird watching very comfortable. What a delight to spot a basilisk lizard next to the waterfall viewing area. We saw it run across the surface of pond to catch a dragonfly! The water features on the property have been organized to maximize being attractive to wildlife.
Easy to get to from San José, but we recommend hiring a driver. Traffic and roads are a bit crazy. Mid elevation rain forest bordering on farmland, this was good both for birds and for moths at night.
Jose and staff treat you like family. The best birding location and excellent restaurant. They go WAY above and beyond for their guests. We had an amazing stay.
We checked in this property and after seeing our accommodations immediately began searching for a more suitable place to stay .
The decor is very outdated . The furniture in the lobby is 1970s couch etc .
The walk to our cabin was not lit . We used our cell phone to find our way . It’s extremely unsafe as it a rocky area with many steps .
Our room was dirty and not well maintained. The bedding did look clean but the rest of the room did not . The bathroom is very old and stained . The shelving under the sink looked as if it had never been wiped . The paint is peeling .
The windows do not open at all . There is no screen on the door to allow for any kind of air flow . No ceiling fan . It was very warm and smelled stagnant . We asked for a fan . They could not accommodate our request .
Ate dinner in the restaurant before leaving for our next hotel . We figured pasta was a safe choice . It was absolutely horrible. I guess it could just be a matter of taste but neither myself or my husband ate more than the first bite we took . The sauce tasted burnt and extremely sweet . We paid our bill and left . We did have a very kind waiter .
The place looks MUCH better in the photos .
In reality it has a summer camp feeling . One that is way past its prime .
Beautiful location tucked away on a mountain side with all the privacy and jungle serenity you could possibly imagine. Jose and his staff went above and beyond to make sure you were totally taken care of. Food was always amazing. The sound from the waterfall really made the experience even better and relaxing.
The food here is amazing! Probably the best meals we have had in a long time! Breakfast cooked to order and lunch/dinners superb. We had the tropical chicken, tenderloin and trout during our stay. The property grounds are lovely for birding and Jose Alvarez (owner) has created a blind to view birds difficult to see. Hummingbirds abound. I hate to add any criticism as the place is so unique and lovely but our room could have had a bit more attention to detail (missing tiles, broken fridge) to make our stay perfect. We would come back!
Absolutely stunning. Well worth the drive. Secluded and relaxing, super friendly staff and service. Food was excellent, would definitely stay here again!
The room was very clean and the room was very clean. The staff were very friendly and helpful.
The breakfast was excellent, the only thing that was missing was the “natilla”.
Go here. Stay here. The property is one of the prettiest we’ve seen in all of Costa Rica. The owner and staff bent over backwards to accommodate our schedule and our preferences. Wish we had more time here. Love this place.