Radisson Cartagena Ocean Pavillion Hotel

4.5 star property

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Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed) | Premium bedding, down comforters, minibar, in-room safe
Outdoor pool, open 7:30 AM to 8:00 PM, sun loungers, lifeguards on site
Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

Map
Carrera 9 #22-850, Cartagena, Bolivar, 130002
  • La Boquilla Beach
    ‪3 min walk‬
  • Las Americas International Convention Center
    ‪9 min walk‬
  • Clock Tower
    ‪12 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪5 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Twin Beds, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

  • 926 sq ft
  • Sleeps 5
  • 1 Queen Bed

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About this property

Radisson Cartagena Ocean Pavillion Hotel

4.5-star hotel in La Boquilla
At Radisson Cartagena Ocean Pavillion Hotel, hit the beach, dine onsite at Palenques, or enjoy a drink at one of the hotel's 3 bars/lounges.
Radisson Cartagena Ocean Pavillion Hotel offers 233 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.
In addition to a full-service spa, Radisson Cartagena Ocean Pavillion Hotel features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 11326 square feet (1052 square meters) include a conference center. This luxury hotel also offers a children's pool, spa services, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Radisson Cartagena Ocean Pavillion Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:30 AM.
Palenques - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sal Marina Beach Bar - This bar specializes in local cuisine. Open daily.
Lobby Bar Tambora - Onsite bar. Open daily.
Solarium Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:30 AM
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Tambora
  • Palenques
  • Sal Marina Beach Bar
  • Solarium Bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Computer station
  • Conference center (11,326 square feet of space)

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:30 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Radisson Cartagena
Radisson Hotel Cartagena
Radisson Hotel Cartagena Ocean Pavillion
Radisson Hotel Ocean Pavillion
Radisson Cartagena Ocean Pavillion
Radisson Ocean Pavillion
Radisson Hotel Cartagena Ocean Pavillion
Radisson Cartagena Ocean Pavillion Hotel Hotel

Radisson Cartagena Ocean Pavillion Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. All my question were answer by staff. Very polite and helpful
Stayed 2 nights in Mar 2025

8/10 Good

Jefte

Liked: Property conditions & facilities
Disliked: Staff & service
Very nice
Stayed 6 nights in Feb 2025

4/10 Poor

Thomas

Traveled with partner
Liked: Staff & service
The hotel advertises that it provides shuttle if you contact them in advance but the phone number they provide doesn’t work. Room seems to have had some mildew issues.
Stayed 2 nights in Mar 2025

10/10 Excellent

camilo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff..good breakfast..good service
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria Gabriela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was upgraded. I had many VIP benefits and I was incredibly happy with absolutely everything.
Stayed 4 nights in Feb 2025

10/10 Excellent

Doyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, smooth dinning, weekend dancing
Stayed 3 nights in Feb 2025

4/10 Poor

Jocelyn

Stayed 5 nights in Feb 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitación comoda

Bello hotel, cómodo y con acceso directo a la playa. El personal es muy servicial y atento. Recomendado!
Stayed 2 nights in Feb 2025

4/10 Poor

Nigel Uron Davis and Kisha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They don’t completely supply the rooms with all the basic necessities.
Stayed 6 nights in Feb 2025

10/10 Excellent

henry, waldwick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really amazing vacation love hotel and service a very thankful to Expedia also for all the amazing rewards
Stayed 6 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viviana and Eliana were great going above and beyond to be sure the stay was comfortable. Diana at the front desk was super friendly and welcoming on check in. Everyone extremely professional. Hotel is safe and clean and food was good with different options. Breakfast buffet was delicious with everything very fresh. But if you ever travel to Colombia or Peru etc. you know the food taste so much better here.
Stayed 3 nights in Feb 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with a lower pool (sun stops shining on in the afternoon) then upper jacuzzis
Stayed 1 night in Feb 2025

10/10 Excellent

Camilo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Fabio Tessarolo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Zachary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun

Weather was great the breakfast at the hotel was great food at the restaurant was great also and a great location
Stayed 8 nights in Feb 2025

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were excellent, very friendly and helpful. I am very particular with the way we drink coffee and Wilton from the first day we had breakfast he was understanding and eager to make us feel great about the experience. Gisset another girl was friendly and funny, also the bar made Gloria and bar tender Marco I believe was his name he was also very helpful and friendly. Over all the experience was superb. Congrats to all the staff and God bless everyone in the hotel. My thanks to the nurses as well Maryury she took care of me a wasp got me. Thanks
Stayed 8 nights in Jan 2025

10/10 Excellent

Nayla

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Espertacular la comida 20/10 ,deliciosa,fresca ,la comida se llevó el mérito y el servicio y el trato fue respetuoso amable todo el tiempo,la instalacion muy buena y limpio todo.
Stayed 3 nights in Feb 2025

10/10 Excellent

James, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I literally loved the scenic views didn't like the pesty venders constantly harassing guests and myself on the beaches
Stayed 4 nights in Feb 2025

10/10 Excellent

Valerio, Cape Coral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and safe place everything around.hotel is amazing and staff wonderful
Stayed 4 nights in Feb 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and welcoming hotel, from the moment you enter you are welcome by very friendly and always helpful staff. Very nice rooms, superb breakfast buffet, great facilities, ocean view, convenient short ride by uber to old town. Thinking of coming back sometime soon.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time here and we hope to return often. From the smiling helpful doorman to the restaurant staff to the front desk and cleaning stuff, we had nothing but friendly and positive experiences. The room was beautiful. We particularly enjoyed the many spaces— the rooftop Jacuzzi and gym where we watched the sunset to the swimming pool area and the beach. Thank you, Radisson Cartagena!
Stayed 14 nights in Jan 2025

10/10 Excellent

Esteban

Business traveler
Liked: Cleanliness, staff & service, amenities
Loquetion
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My time at this Hotel was short 3days but it was very good. The hotel was clean and the staff was very friendly and helpful, extremely courteous. They only have one Restaurant on premises but the food was great. I will definitely stay here again. Also I received my VIP upgrade to a VIP suite and it was great, king size bed and very comfortable and clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ewa Stanislawa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025