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InterContinental Cartagena De Indias by IHG

4.0 star property

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Photo gallery for InterContinental Cartagena De Indias by IHG

Outdoor pool, free cabanas, sun loungers
Room amenity
Outdoor pool, free cabanas, sun loungers
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • Castillo Grande Beach
    ‪10 min walk‬
  • Cartagena de Indias Convention Center
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds, Ocean View (Smart)

Beach/ocean view

Classic Room, 2 Queen Beds, Ocean View (Smart)

  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View

  • 391 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, City View

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

View from room

Premium Room

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Ocean)

Beach/ocean view

Suite, 1 King Bed (Ocean)

  • 893.4 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, Ocean View

  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Bay View (City, Smart Room)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Bay View (City, Smart Room)

  • 387.5 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View (High Floor)

View from room

Classic Room, 2 Queen Beds, Ocean View (High Floor)

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Club Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Club Lounge Access (High Floor)

  • 388 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Ocean View (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View (High Floor)

  • 391 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, City View

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

View from room

Classic Room

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Club Room, 2 Queen Beds, Club Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite (Ocean)

Beach/ocean view

Grand Suite (Ocean)

  • 1130 sq ft
  • Beach view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Ocean View (Smart)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View (Smart)

  • 391 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Studio Suite

Presidential Studio Suite | View from room

Presidential Studio Suite

  • 1711 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Premium Studio Suite, 1 King Bed (Ocean, High Floor)

Premium Studio Suite, 1 King Bed (Ocean, High Floor) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Studio Suite, 1 King Bed (Ocean, High Floor)

  • 893 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View (Smart)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, City View (Smart)

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

InterContinental Cartagena De Indias by IHG

4-star Cartagena hotel, connected to a shopping center in Bocagrande
Spend the day relaxing on the beach or pampering yourself at InterContinental Cartagena De Indias by IHG's full-service spa.
InterContinental Cartagena De Indias by IHG offers 285 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.
In addition to a full-service spa, InterContinental Cartagena De Indias by IHG features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This beach hotel also offers a children's pool, a 24-hour fitness center, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

InterContinental Cartagena De Indias by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
InterContinental Cartagena De Indias by IHG has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (COP 48,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: COP 75,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 75000 for adults and COP 45000 for children
  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: COP 48000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number 39186

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias by IHG Hotel
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias by IHG Cartagena
InterContinental Cartagena De Indias by IHG Hotel Cartagena

InterContinental Cartagena De Indias by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 762 out of 1012 reviews
Rating 8 - Good. 157 out of 1012 reviews
Rating 6 - Okay. 45 out of 1012 reviews
Rating 4 - Poor. 22 out of 1012 reviews
Rating 2 - Terrible. 26 out of 1012 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

LaRhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was the multiple people trying to sell you excursions and or other items as soon as you stepped out the hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

RAFAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALTAMENTE RECOMENDABLE
A mejorar: ropa de cama , toallas y papel higiénico de las habitaciones. Servilletas de papel del piso 15 (5 estrellas es 5 estrellas, verdad?) Excelente en general! un equipo altamente profesional: Gracias especialmente a Estefanía, Grabriel, Licet de recepción. Yair, Yanier, en fin, todos absolutamente todos encabezados por es Sr. Manfredonio Gerente General. No dudaría en reservar nuevamente en Intercontionental Cartagena.
Stayed 5 nights in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Sebastian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Felipe, New Canaan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent service. Warm attentive staff saved us from total disaster when hotel lost air conditioning for two and a half days. Also had to change rooms because bathroom sink leaked, Some lights did not work. TV was very old. Grout dirty. Not what you expect from Intercontinental.
Stayed 9 nights in Dec 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight manager Franklin is very helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

JACKELINE

Stayed 2 nights in Dec 2024

10/10 Excellent

Carlisle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Dec 2024

8/10 Good

Kafayat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family spent six nights at the InterContinental Cartagena de Indias, and it was an incredible experience from start to finish. We stayed in a one-bedroom suite, which included access to Club InterContinental on the 15th floor—a delightful surprise. The Club offered breakfast, coffee, afternoon drinks, and evening hors d'oeuvres, which were so fresh and delicious that we often enjoyed dinner there. The customer service throughout the hotel was exceptional, the rooms were spacious and impeccably clean, and the pool and bar provided a perfect spot for relaxation. Additionally, having direct access to the beach just across the street was fantastic. This was our first time staying at an InterContinental hotel, and it left such a lasting impression that we now plan to stay at InterContinental properties whenever possible. Highly recommended!
Stayed 6 nights in Dec 2024

4/10 Poor

Hal

Disliked: Property conditions & facilities
It was ok the staff was good the air conditioner was down for two days
Stayed 4 nights in Dec 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place except for the fact that you can’t have any guests I understand the safety and maybe no guest from 11 PM till 6 AM but you go to meet people and I had friends staying in another hotel that couldn’t come visit
Stayed 12 nights in Dec 2024

10/10 Excellent

farhad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great service and staff, good breakfast, very close to the beach and 20min away from the airport. I would go back
Stayed 3 nights in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
I really like my stay because the room is clean and service is good
Stayed 3 nights in Dec 2024

10/10 Excellent

Aqlia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, across from beach. Walking distance to shops and restaurants. The staff is amazing!! Everyone of them from front desk to housekeeping. Restaurant and bar on property , 24 hr room service.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jeffrey Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific breakfast every day. Great staff. Wonderful trip!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Katrina

Stayed 4 nights in Nov 2024

10/10 Excellent

Adrian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 2 nights in Aug 2024

8/10 Good

Jessica, alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, onsite restaurant was mid level but breakfast was amazing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service all around . I would stay here again
Stayed 9 nights in Dec 2024

10/10 Excellent

Deaires

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hosts and service. There’s a lot places and things to do near by.
Stayed 3 nights in Dec 2024

10/10 Excellent

jacques

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 3 nights in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024