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InterContinental Cartagena De Indias, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Cartagena De Indias, an IHG Hotel

Outdoor pool, free cabanas, sun loungers
Room amenity
Exterior
Exterior
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Spa

Explore the area

Map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • El Laguito Beach
    ‪8 min walk‬
  • Castillo Grande Beach
    ‪11 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds, Ocean View (Smart)

Beach/ocean view

Classic Room, 2 Queen Beds, Ocean View (Smart)

  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View

  • 391 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, City View

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

View from room

Premium Room

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Ocean)

Beach/ocean view

Suite, 1 King Bed (Ocean)

  • 893.4 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, Ocean View

  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Bay View (City, Smart Room)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Bay View (City, Smart Room)

  • 387.5 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View (High Floor)

View from room

Classic Room, 2 Queen Beds, Ocean View (High Floor)

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Club Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Club Lounge Access (High Floor)

  • 388 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Ocean View (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View (High Floor)

  • 391 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, City View

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

View from room

Classic Room

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Club Room, 2 Queen Beds, Club Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite (Ocean)

Beach/ocean view

Grand Suite (Ocean)

  • 1130 sq ft
  • Beach view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Ocean View (Smart)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View (Smart)

  • 391 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Studio Suite

Presidential Studio Suite | View from room

Presidential Studio Suite

  • 1711 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Premium Studio Suite, 1 King Bed (Ocean, High Floor)

Premium Studio Suite, 1 King Bed (Ocean, High Floor) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Studio Suite, 1 King Bed (Ocean, High Floor)

  • 893 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View (Smart)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, City View (Smart)

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Cartagena

Pool
Hot Tub
Spa
Pet friendly
4.5 out of 5, Wonderful, (1008)
The price is $175
per night
$175 total
includes taxes & fees
Feb 9 - Feb 10
Hilton Cartagena

About this property

InterContinental Cartagena De Indias, an IHG Hotel

4-star Cartagena hotel, connected to a shopping center in Bocagrande
Spend the day relaxing on the beach or pampering yourself at InterContinental Cartagena De Indias, an IHG Hotel's full-service spa.
InterContinental Cartagena De Indias, an IHG Hotel offers 285 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.
In addition to a full-service spa, InterContinental Cartagena De Indias, an IHG Hotel features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This beach hotel also offers a children's pool, a 24-hour fitness center, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

InterContinental Cartagena De Indias, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
InterContinental Cartagena De Indias, an IHG Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (COP 48,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: COP 75,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 75000 for adults and COP 45000 for children
  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: COP 48000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number 39186

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias, an IHG Hotel Hotel
InterContinental Cartagena De Indias, an IHG Hotel Cartagena

InterContinental Cartagena De Indias, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1005 reviews" "
Rating 8 - Good. 173 out of 1005 reviews" "
Rating 6 - Okay. 50 out of 1005 reviews" "
Rating 4 - Poor. 26 out of 1005 reviews" "
Rating 2 - Terrible. 31 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Scott

Stayed 4 nights in Oct 2024

10/10 Excellent

Rosanna

Stayed 5 nights in Sep 2024

10/10 Excellent

Doris Ximena, Lawrenceville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing everywhere, but do want to recognize Keilin! Place was very safe, clean and food options on 15th floor daily were amazing! The security guy, Berrio, was always so joyful and nice! Taxi guy from the hotel, Fabian was outstanding! We will definitely be coming back and referring our family and friends!
Stayed 3 nights in Oct 2024

8/10 Good

Arleny Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect view
Stayed 4 nights in Oct 2024

10/10 Excellent

cristal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some of the stuff are rude like the host in the restaurant or same in reception
Stayed 6 nights in Oct 2024

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Jill

Traveled with partner
We loved staying at the InterContinental. All the staff we encountered - front desk, restaurant, pool - provided us with the highest level of customer service. The room and bathroom were a nice size and the beds were comfortable. The food was excellent. While we typically don’t eat at the hotel’s restaurant because the food tends to be ridiculously expensive and not as good as outside restaurants, that was not the case with the restaurant at the hotel. The pool is gorgeous and it’s open until 10 pm, we so enjoyed staying at the InterContinental and will stay here again the next time we’re back in Cartagena.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diamond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing!
Stayed 3 nights in Oct 2024

8/10 Good

Aaron, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly professional staff. Scammers on the beach across the street.
Stayed 5 nights in Oct 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ruben

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Definitely will make it my number #1 option every time I travel to Cartagena.
Stayed 2 nights in Oct 2024

10/10 Excellent

John, Mississauga

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an excellent location, close to the beach and not far from the historic city centre. The rooms are very clean and well appointed. The pool area is excellent. We upgraded to the Club lounge level and the breakfast, cocktail and afternoon. Coffee were all very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arguably the best hotel I've stayed in anywhere in the world. As of 2024 the lobby, hallways, rooms, common areas, and amenities were all in exceptional condition. Staff was always very helpful, in all areas of the property. Stayed for 5 days and mostly saw the same faces each day. Most of them speak fluent English, which helped since my Spanish is horrible. Great pool, and a great place to watch the sunset. Spa services were excellent. Food is very delicious. Mere steps away from the beach. Mall located inside hotel. Other shops nearby. Colonial Cartagena and attractions within 10min cab ride.
Stayed 4 nights in Oct 2024

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. From the welcoming, the food, the rooms, the aesthetic. Definitely recommended to anybody and everybody!
Stayed 4 nights in Oct 2024

8/10 Good

Romina Perla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cartagena needs to fix its tourist services. It's too informal. The hotel was nice; the bedding was great. The staff was kind. The pool area was fine. The food wasn't amazing but it wasn't too expensive either. The area was nice but there were annoying street vendors in the surroundings, just as within the walled city. Unemployment and informal employment dominate the city.
Stayed 6 nights in Sep 2024

6/10 Okay

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and clean, beautiful views of the bay and ocean. The pool area with the bar is very beautiful with a view of the ocean and sunset. They have DJ on weekends and a lot of events going on in this hotel like company meeting, weddings, birthdays. The city needs to clean up and fix sidewalks and streets around. The vendors are relentless, if you don’t know prices they will take advantage of you. We couldn’t book breakfast on our online reservation which was $15.00 for 2 people per day. When we got to check in the recepcionist wants to charge $25.00 a person per day and keep trying to upgrade us to an upper room not once but three times. We glad we do not get the breakfast because it was mediocre, you are paying for the ambience of the hotel. We got fresh made delicious breakfast at another hotel nearby. Overall the hotel is beautifull but the hustle with the tourists get stop.
Stayed 6 nights in Sep 2024

10/10 Excellent

SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept & secure. I felt safe at my hotel & the location wasn't too far awy from the center. I was really happy to have Andres & Roberto at this hotel as they both spoke English & was bmvery helpful. Roberto was very caring & gave good tips about the area. Andres was helpful & attempted to arrangement dinner for me at one of the popular restaurants. Eber one of the taxi driver was very kind & helpful. He shared a lot about the beauty of Cartagena & made my last night so special by taking me to the clock tower. Iam glad you all ha e these 3 men on staff! However, I would say you all need to work on the communication about puck & drop off. I was told by a ulervisor because of the confusion with my pick up I would be dropped off at no charge but was then charged for the service. I reached out to the hotel & shared that my airport ride was supposed to be comp & then they realized it. The miscommunication is disheartening & could leave one not wanting to stay at your property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 4 nights in Sep 2024

10/10 Excellent

Jussette

Stayed 4 nights in Aug 2024

10/10 Excellent

francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good good
Stayed 5 nights in Sep 2024

10/10 Excellent

jolvis, Midland

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención
Stayed 3 nights in Sep 2024

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel several times, it’s very clean, safe, staff was very nice and accommodating. The bar and restaurant has a good selection and the food was excellent. The pool area is very nice and comfortable. Transportation is not a problem. The majority of the staff speaks English but still it is a good idea to know a little Spanish when visiting Columbia. Bring Columbian Pesos.
Stayed 3 nights in Sep 2024