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Hotel La Gran Via

3.5 star property

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Photo gallery for Hotel La Gran Via

Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas
Superior Double Room | Living area | Flat-screen TV
Front of property
Luxury Room | Living area | Flat-screen TV
Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
5-77 Cra. 5, Cartagena, Bolívar, 130001
  • Castillo Grande Beach
    ‪6 min walk‬
  • Bocagrande Beach
    ‪8 min walk‬
  • Clock Tower
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Family Room

Family Room | Living area | Flat-screen TV

Family Room

  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Room

Luxury Room | Living area | Flat-screen TV

Luxury Room

  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Bathroom | Shower, hair dryer, towels, soap

Superior Double Room

  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room Standard

Minibar, in-room safe, desk, blackout drapes

Room Standard

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room Superior With View

Interior

Double Room Superior With View

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Double Suite Deluxe With Partial Sea View

Interior

Double Suite Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Hotel La Gran Via

3.5-star hotel in Bocagrande
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a conference center are onsite.
Hotel La Gran Via offers 45 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.
Some rates at Hotel La Gran Via are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel La Gran Via features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1076 square feet (100 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel La Gran Via is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Hotel La Gran Via has a restaurant on site.
Room service is available.

All inclusive details

All-inclusive room rates at Hotel La Gran Via are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Beach toys
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (1,076 square feet of space)

Outdoors

  • Beach towels
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 60000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 60000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 7:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Gran Vía Cartagena
Gran Vía Cartagena
Hotel la Gran Vía
Hotel La Gran Via Hotel
Hotel La Gran Via Cartagena
Hotel Ayenda La Gran Via 1806
Hotel La Gran Via Hotel Cartagena

Hotel La Gran Via Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 185 out of 401 reviews
Rating 8 - Good. 104 out of 401 reviews
Rating 6 - Okay. 50 out of 401 reviews
Rating 4 - Poor. 29 out of 401 reviews
Rating 2 - Terrible. 33 out of 401 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gabriel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A Regrettable Experience - Not Recommended We booked an "all-inclusive" stay through Expedia for nine days, but the experience was disappointing. The hotel was in poor condition—our room had a broken door handle, faulty air conditioning, stained bed covers, a rusty fridge, and a TV that didn't work. Housekeeping only made the beds and replenished toilet paper, leaving the shower uncleaned. The "all-inclusive" plan had unreasonable restrictions. Drinks were limited to mojitos, Cuba Libre, piña colada, or beer, and we were charged for items that should have been included. The food was repetitive, lacked variety, and wasn’t buffet-style. Breakfast service ended earlier than stated, and snacks were pre-selected, with poor quality. Dinner service had cracked glasses and bent cutlery, while staff were generally unhelpful. Other issues included moldy pool showers, unbearable loud music, a strong sewage smell near the lobby, and excessive street noise. A request for birthday decorations went unanswered. The only positives were the hotel's location, the friendly pool bartender, and a pleasant welcome. Overall, the experience was disappointing, and we do not recommend this hotel.
Stayed 9 nights in Feb 2025

10/10 Excellent

Jean Carlos Odayl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Gustavo

Liked: Property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Jerry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people here are excellent at making your stay enjoyable.
Stayed 7 nights in Feb 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing & beautiful property. Also would like to point out that the manager of the hotel seems like an amazing person. I seen him helping an older lady make her coffee which was very nice. Food was good , drinks were good. We will be back again!
Stayed 7 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel beautiful view
Stayed 4 nights in Feb 2025

6/10 Okay

Vanessa braga

Liked: Cleanliness, staff & service, property conditions & facilities
The check in very slowly, no many variety food and drink,is not ALL INCLUSIVE, you still need pay for same drink or food.
Stayed 5 nights in Jan 2025

8/10 Good

calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out was fast and easy. The staff were friendly and helpful. It could use a coffee pot in the room.
Stayed 7 nights in Jan 2025

10/10 Excellent

Israel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall
Stayed 2 nights in Dec 2024

10/10 Excellent

Yu

I love the location, staff and the breakfast! Nice hotel
Stayed 5 nights in Dec 2024

4/10 Poor

Amy

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended

picture is very deceiving! It was very dirty & not maintained. Pictures might of taken when they first open. Pool is very very small. Pillows were super hard & Maud service only made the bed. No fresh towels and shower was never cleaned. Breakfast was disappointing. Everything tasted like its been over cooked & reheated few times. Door handle was loose so I wasn't sure if door was lock properly. Microwave was barely hanging on the wall.
Stayed 4 nights in Dec 2024

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The staff was great, but the rooms are mediocre. Location is in a good area with rooftop pool, but pillows were hard and they could do something more in the way of decorating and comfortable bedding. Outdated and breakfast was just OK
Stayed 1 night in Dec 2024

8/10 Good

Alvin

Traveled with group
Liked: Staff & service, property conditions & facilities
They need to explain better how to get your room cleaned. They’re not changing your sheets automatically everyday.
Stayed 3 nights in Nov 2024

8/10 Good

Shameka

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel was conveniently located in the heart of the city, making it easy to explore shops and restaurants. The staff was friendly and helpful, and I enjoyed the all-inclusive package. However, the cleanliness of the room was disappointing, with hair found in various areas. The dinner buffet offered a limited selection that wasn't to my taste. Overall, the hotel served its purpose for a short stay, but improvements in cleanliness and dining options would enhance the experience.
Stayed 4 nights in Nov 2024

8/10 Good

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok stay in boca grande

nice place, small pool, all inclusive is "ok." drinks end at 6pm and limited selection. checkin for me took 45 minutes.. they were overwhelmed. the room was nice and view was nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jerry Adams

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to Cartagena twice this year and have stayed here both times. I like the hotel and employees. Its convenient and safe. Next door to a hospital also. Good food nearby and just blocks from the beach.
Stayed 7 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
La Gran Via offered me a relaxing atmosphere on arriving Cartagena. The view was exceptional. The beach vibe and the coastal feel was quite immersive. The staff are quite friendly, courteous, and did address any concerns I had during my stay. The hotel was quite clean and well maintained and the breakfast had a lot of excellent options, adding a delightful culinary experience to the stay. In all - I will be visiting again as I enjoyed my stay here
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles D

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The all inclusive option is a little different because it is limited but even when paying for drinks after hours the prices were very reasonable. The food was decent and the room had a wonderful view.
Stayed 6 nights in Oct 2024

6/10 Okay

Kelvin

Stayed 6 nights in Oct 2024

4/10 Poor

Benjamin

Liked: Staff & service
Super disappointed. Got the full all inclusive. EVERY time I went to the bar there was no one there. So I didn’t get a single drink of alcohol during my stay. The food was ok but kept being recycled/ what we had for dinner, we had for lunch the next day too until it was all gone. The room was nice and the staff were lovely, but don’t do the semi or all inclusive because it’s absolutely not worth it.
Stayed 7 nights in Oct 2024

8/10 Good

Edouin

Stayed 4 nights in Jun 2024

8/10 Good

Ricardo

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The room are very big love it alot of space but My only problem is the sink in the bedroom they need to clean them better. Not that clean
Stayed 5 nights in Oct 2024

8/10 Good

Mathew

Liked: Amenities
Nice staff
Stayed 9 nights in Sep 2024