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Hotel Isla del Encanto

4.0 star property

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Photo gallery for Hotel Isla del Encanto

2 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Exterior
Karaoke room
Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • On private beach
  • Spa
  • Pool

Explore the area

Map
Parque Nacional Corales Islas del Rosari, Cartagena de Indias, Cartagena, Bolivar
  • Baru Church
    ‪4 min walk‬
  • Isla Grande Beach
    ‪2 min drive‬
  • Corales del Rosario National Park
    ‪2 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪98 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Studio Suite

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Studio Suite

Grand Studio Suite | Premium bedding, minibar, in-room safe, individually decorated

Grand Studio Suite

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow

Bungalow | Premium bedding, minibar, in-room safe, individually decorated

Bungalow

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed and 1 Twin Bed

View all photos for Double Room Standard With Pool View

Premium bedding, minibar, in-room safe, individually decorated

Double Room Standard With Pool View

  • Sleeps 3
  • 1 King Bed and 2 Double Bunk Beds

View all photos for Double Room Deluxe With Sea View

Premium bedding, minibar, in-room safe, individually decorated

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Isla del Encanto

4-star Cartagena hotel close to Corales del Rosario National Park
Catch some rays on Hotel Isla del Encanto's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hotel Isla del Encanto offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Satellite television is provided.

Bathrooms include showers with rainfall showerheads, and bathrobes. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

A private beach and a marina are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hotel Isla del Encanto you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. This beach hotel also offers a children's pool, a garden, and a terrace. Guests can use the outdoor pool at a partner property.

Hotel Isla del Encanto has designated areas for smoking.

Don Juancho - This beachfront restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Marea - Overlooking the ocean and garden, this buffet restaurant specializes in local cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
El Goyo - This sports bar is located on the beach. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 4:00 PM on request

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Don Juancho
  • El Goyo
  • Marea

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 11:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should arrive at the La Bodeguita dock in Cartagena from 11 AM to 11:30 AM on the day of arrival to board the boat or bus. The boat/bus ride is approximately 1 hour.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 300000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 300000 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - RNT 30258
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
There is limited hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Isla Encanto Baru Island
Isla Encanto Baru Island
Hotel Isla del Encanto Hotel
Hotel Isla del Encanto Cartagena
Hotel Isla del Encanto Hotel Cartagena

Hotel Isla del Encanto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 172 reviews
Rating 8 - Good. 35 out of 172 reviews
Rating 6 - Okay. 17 out of 172 reviews
Rating 4 - Poor. 5 out of 172 reviews
Rating 2 - Terrible. 6 out of 172 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Isla del Encanto provided an idyllic beach getaway with direct beach access. I loved the relaxing and peaceful hotel atmosphere. The bungalows were clean and comfortable and the staff was friendly and helpful. Good variety of options at breakfast, lunch, and dinner.
Stayed 3 nights in Dec 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. It was the middle of Nov and we had the resort to ourselves. Not too many day trippers. Several tips. Bring bug spray at sunrise and sunset they are out. The sea is clear only when it is not windy. All water is brought to the resort by a boat tanker. If the resort tank is low so is the pressure and limited hot water.
Stayed 3 nights in Nov 2024

10/10 Excellent

Norm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10!!! This place is pure paradise. The food is amazing, the staff is amazing, and the excursions are awesome. The staff will treat you like royalty and the best part is the hotel is secluded.
Stayed 3 nights in Nov 2024

8/10 Good

Joey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just need some more options for meals
Stayed 3 nights in Nov 2024

10/10 Excellent

Olga

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal era estupendo.Los recepcionistas,supervisores (todo el personal) fueron muy serviciales,afables y respondieron a todas nuestras preguntas y necesidades. La habitación limpia,hermosa y moderna. No importa donde te encuentres en las facilidades del hotel con unas vistas espectaculares!! En el restaurant del Hotel ISLA del Encanto quede impresionada tanto por la exquisita comida y por el personal atento y bien informado,se aseguraban de que nuestra comida fuera memorable,ofreciendonos excelentes recomendaciones.No quiero pasar por alto a Los meseros Cristian y Marcelo waoooooo Excelente,Su atencion desde el primer dia hasta el Ultimo!! Dios Bendiga a todo el personal!!No puedo dejar de recomendar Hotel Isla del Encanto (Baru,Cartagena) para disfrutar de una fantastica experiència. Gracias!!!!
Stayed 3 nights in Nov 2024

2/10 Terrible

Mevelyn

Disliked: Cleanliness, property conditions & facilities
Really boring no entertainment at all after 7pm is like a dessert you have to go to the room, because you can’t leave the island. The drinks menu they tell you one price and the menu says another price, they told us the menu was wrong. Is 1 hours 30 minutes away from everywhere. The water is not blue like in the pictures.
Stayed 5 nights in Sep 2024

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely . Very clean , really cool outdoor shower. The guests only pool was really great and the hotel grounds were well maintained Like others mentioned , the water is a bit murky and green, not clear blue it is still calm and pretty. We loved using the free paddle boards and kayaks . We didn’t love having day trippers take over the beach at 10-2 so we went to the pool during that time . There are some people selling jet ski rides and jewelry near the beach but they mostly wait for you to approach them . Lovely views from the restaurant . They have a few vegetarian options that were tasty. We had an issue with the server and the vegetarian food that was resolved quickly and very kindly by the manager of restaurant and hotel. We loved the snorkel trip . It was so lovely. We hope in the future the guides would talk about importance of conservation and remind people not to step on the coral . Our son 11 year old loved this place and we liked it . We would return . It was overall a nice relaxing place to spend time .
Stayed 1 night in Aug 2024

10/10 Excellent

Svetlana

Traveled with partner, Traveled with family
We spent great time with our family and enjoyed our stay. Very small, friendly resort to relax. Can’t wait to get back
Stayed 4 nights in Sep 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing get away resort. Food and drinks are outstanding. Special shoutout to Lewin, Silvio and Alvaro. Ammenities on this resort are above similar properties. Beach is not the biggest and due to its location and depending on weather, the water can get mixed up and not be as turquoise as other beaches in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Jihad

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

2/10 Terrible

Yara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all It is NOT an all inclusive. They don’t have something as simple as a coffee maker in the room. The employees/ activity venders want to take advantage of prices. Note be careful cause we bought a package for activity excursions & paid a lot of $$$ & did not get what was promised. Also there is no shop no anything in this island & they don’t offer snacks & if you want anything & would like to leave the island to nearby town they want to charge you an arm & a leg to just take you. The place is beautiful but you must know you will be paying lots of out of pocket $$$ on a place that it’s supposed to be “all inclusive”. Will NEVER go again. If anything look into playa Blanca a nearby hotel much better than this one.
Stayed 5 nights in Jul 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

Faoud, Spring Valley

Stayed 5 nights in Jul 2024

10/10 Excellent

Luz patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Island getaway!
Great Island getaway from bustling Cartagena. I was able to sleep very good and truly relax! Junior the reception manager was vey accommodating and friendly. He made sure I was very happy during my stay!✨🏝️🌊🏝️✨
Chilling under the palm tree!🏝️
Nice shaded beds by the beach!🏝️
Beautiful resort grounds and bar pool… delicious passion fruit drinks!
Stayed 1 night in May 2024

10/10 Excellent

Connie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention from staff. Very pleasant and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is wonderful, can’t wait to go back again.
Stayed 1 night in Apr 2024

10/10 Excellent

Keenan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful few days at this gorgeous property. The boat ride to the property from Cartagena was a beautiful one hour trip. Welcome drinks and friendly staff greeted us upon arrival. Our villa overlooking the pool and sea was modern and comfortable with very quiet and effective air conditioning, that was necessary as the afternoon heat was impressive. Three meals per day are included and they were tasty, well prepared and large portions that were served by friendly staff. Note that alcohol is NOT included in the rate, so be prepared to pay extra for any cocktails or wine. The neighboring village was a bit loud at night as the street party went until the early morning hours, but it was a LOT more quiet than the street parties in Cartagena. Overall a great spot that was very well maintained, relaxing with great food and great service. We would highly recommend for a relaxing escape after busy days being a tourist in Cartagena.
Stayed 4 nights in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher Gisselle

Stayed 2 nights in Mar 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful isolated (reached only by boat) tropical resort on the beach. A wonderful break from the hustle of the city of Cartagena.
Stayed 3 nights in Feb 2024

10/10 Excellent

Bruce

As nice as we expected - maybe more so. Beautiful surroundings.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Secluded feel, but options to venture out. Good variety in menu.
Stayed 5 nights in Feb 2024

6/10 Okay

alejandro, Wellington

Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Rebeca

Stayed 2 nights in Dec 2023