This smoke-free hotel features an outdoor pool, a bar/lounge, and a poolside bar. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request.
Hotel Hernandez CTG offers 50 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and hair dryers. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This Cartagena hotel also offers an outdoor pool and an elevator.
Hotel Hernandez CTG is a smoke-free property.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free full breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A poolside bar
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Guest services
Change of towels on request
Housekeeping (daily)
Accessibility
Elevator (32 inch wide door)
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Minibar
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 9:00 PM
Property is also known as
Hotel Hernandez CTG Hotel
Hotel Hernandez CTG Cartagena
Hotel Hernandez CTG Hotel Cartagena
Hotel Hernandez CTG Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 28 out of 68 reviews
10 - Excellent
28
Rating 8 - Good. 15 out of 68 reviews
8 - Good
15
Rating 6 - Okay. 12 out of 68 reviews
6 - Okay
12
Rating 4 - Poor. 5 out of 68 reviews
4 - Poor
5
Rating 2 - Terrible. 8 out of 68 reviews
2 - Terrible
8
7.4/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
6.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Anacristina
Traveled with family and small children, Traveled with group, Traveled with family
Staff great but the place very old even with the remodeling. Cleanness needs to improve. It’s a cheap place to stay at so you get what you paid for. I won’t come back. It was decent for the 2 nights I stayed but you can find so much better
This place was not at all as described. Most of the main area of the hoteal appeared to be under construction though I saw no actual construction activity the entire time I was there. THe physical envieronment was bad. My room had no windows, looked nothing like the photeos, was like a jail cell, and was like a bad renovation in the US that the landlord did himself with no construction experience. I checked out after one night and got a new hotel. When I pursued a refund the hotel told me they would ok it but that I would have to go through Travelocity. Travelocity said the hotel was unresponsive to the and charged me for the full 6 days even though I only stayed one. I will be disputing this on my credit card.
Met all my expectations Great location you can walk everywhere from the mall near beaches great hotel for the budget traveler, and the WiFi is on point!
A total mess!
Smell like mold, no towels, no sheets, tv kept cutting out, no shower door.
The place is hot and gave me the creeps. I lost my money, because I checked out the same afternoon.
Stay away!!! That thing should be the worst motel ever. THAT IS NOT A H oTEL.
Our room was simple but clean and nice. The overall facilities are under construction so could improve slightly. The staff was excellent! If you’re looking for luxury go elsewhere. Otherwise this is a good choice.
Hotel was a good deal price-wise but the surrounding area was very noisy and even though the windows were always closed, they didn’t buffer anything at all. Room had a good size but was quite dirty upon arrival. It looked like some liquid spill was not cleaned on one side of the beds. Staff was friendly but no one spoke any English which made it a bit difficult (despite me speaking some Spanish). Breakfast was nice and always freshly made. It was weird though that it changed from buffet-style to made-to-order in the 5 days I stayed. I also consistently got smaller portions of foods/beverages than others. Not sure why.
Verified traveler
Stayed 6 nights in May 2024
6/10 Okay
Aurora
Traveled with family
Mar 18, 2024
Aurora
Stayed 2 nights in Mar 2024
4/10 Poor
Jenna
Mar 4, 2024
Liked: Staff & service
Jenna
Stayed 2 nights in Mar 2024
4/10 Poor
Jorge, Bryan
Traveled with family
Feb 21, 2024
Remoldinling was going on at the moment and it started early and didn’t get no sleep.