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Hotel Dorado Plaza Bocagrande

3.0 star property

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Photo gallery for Hotel Dorado Plaza Bocagrande

Outdoor pool
Front of property
Property entrance
Superior Room | Beach/ocean view
2 restaurants, dinner served, Italian cuisine

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
Bocagrande Av. San Martin , 4-41, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • Rio Cartagena Casino
    ‪4 min walk‬
  • El Laguito Beach
    ‪7 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Superior Room

  • 333 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds

Suite

  • Partial sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Double Room Sea View

  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Deluxe Double Room

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Room

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room Standard

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Room Standard

  • Sleeps 4
  • 2 Full Bed(s) OR 1 Full Bed(s) and 2 Twin Bed(s)

View all photos for Room Superior

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Room Superior

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s) OR 2 Full Bed(s)

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About this property

Hotel Dorado Plaza Bocagrande

3-star hotel in Bocagrande
Spend the day playing on Hotel Dorado Plaza Bocagrande's private beach then return to dine at one of the hotel's 2 restaurants.
Hotel Dorado Plaza Bocagrande offers 320 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Dorado Plaza Bocagrande is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Unwind on the private beach, located just 50 meters away. After a day at the beach, enjoy amenities at Hotel Dorado Plaza Bocagrande like an outdoor pool and a sauna.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Onsite self parking is complimentary.

Hotel Dorado Plaza Bocagrande is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in Italian cuisine and serves dinner only.
Onsite venue #2 - This restaurant specializes in seafood and serves dinner only.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Beach towels
  • Direct access to the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Resort fee: COP 2900.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Dorado Plaza
Dorado Plaza Cartagena
Hotel Dorado Plaza
Hotel Dorado Plaza Cartagena
El Dorado Cartagena
Hotel Dorado Plaza Cartagena
Dorado Plaza Cartagena
Hotel Hotel Dorado Plaza Cartagena
Cartagena Hotel Dorado Plaza Hotel
Hotel Hotel Dorado Plaza
Dorado Plaza
Hotel Dorado Plaza
Dorado Plaza Bocagrande
Hotel Dorado Plaza Bocagrande Hotel
Hotel Dorado Plaza Bocagrande Cartagena
Hotel Dorado Plaza Bocagrande Hotel Cartagena

Hotel Dorado Plaza Bocagrande Reviews

Reviews

5.8
Rating 10 - Excellent. 56 out of 423 reviews
Rating 8 - Good. 115 out of 423 reviews
Rating 6 - Okay. 80 out of 423 reviews
Rating 4 - Poor. 70 out of 423 reviews
Rating 2 - Terrible. 102 out of 423 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything the people were kind and the staff did an amazing job
Stayed 4 nights in Sep 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Ac weak Food all tastes the same. Really weird. No flavor. Everything Busy place. Noise loud music regularly introduced to nauseate the environment Snacks are when available and one bite size piece each. Balcony room a positive Very basic small almost too small room
Stayed 2 nights in Sep 2024

4/10 Poor

Kimberly

Traveled with family
Disliked: Amenities, property conditions & facilities
No nos gustó que el wifi del hotel es pésimo, no llegaba a las habitaciones ni al restaurante, no tenían tanta variedad en comida.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jose

Stayed 2 nights in Aug 2024

2/10 Terrible

Guido

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I could write a whole book about my experience, worst hotel ever, we had to leave the hotel in less than 2 hours. - there is no snack bar, there was only a lady handing out potatos, that was the snack bar no other snack. - we got a room on 15th floor and only one elevator was working, we had to wait 5 minutes for the elevator to arrive. -the AC was not working, I called the front desk 3 times and nobody helped me. -no internet at all, as soon as we checked in they gave us a paper to enroll 4 devices, we I try my computer I got less than 1MB when connect but then got disconnected and I was unable to connect again. -when we asked for towels, the towels were dirty, stained and torn. - we talked to the manager (Lida González) about us leaving and she said I will help and she listen all of our arguments, 3 days later Expedia said the hotel refused to do the cancellation because they offered another room, which they never did, she said one thing and did the other, also changing a room would not fix all the issues. -finally Expedia did not help either, they offered me $300 credit with them and I had to book another hotel and pay for all the meals of my family, the only time I needed help from Expedia they did not help, we did not cause any expense to the hotel as we left in less than 2 hours, worst hotel EVER!!!
Stayed 9 nights in Jun 2024

2/10 Terrible

Luis A

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was not working correctly and the never had enough towels. Food was very plain no taste and it look like they were over whelmed by the people. Swimming pool was to small by the amount of people and very limited time to use the pool. In all very bad choice for me and my girlfriend.
Stayed 8 nights in Jun 2024

8/10 Good

Luisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a pleasant stay, we didn’t encounter any issues and the staff was friendly. This is an all inclusive, however, the liquor/ cocktail servings were really small, the food was well prepared but it wasn’t anything special. The price was low in comparison to the other hotels, so it was no surprise that it wasn’t as nice as the other places we have stayed before.
Stayed 4 nights in Jun 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness
Everything was fine. Well, it is a three-star hotel. The only bad thing is that they don't have something different from the buffet. In the hotel description it says that there are two a la carte restaurants but my mom never saw them. My niece got her period and stained the bed and they wanted to charge her for changing the sheet. My mom washes it by hand.
Stayed 3 nights in May 2024

6/10 Okay

Boris S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

Cory

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Angela

Disliked: Cleanliness, property conditions & facilities
Los snaks de muy baja calidad, solo hay un bartender en hora pico y la fila es larga, al momento del checkout no se puede utilizar más la piscina, para las personas q tienen vuelo en la noche queda uno sin saber q hacer con este calor, y para quedarse en el hotel hasta las 5:00 pm el pasadía cuesta $60.000 por persona, es demasiado costoso para sólo quedarse en la piscina
Stayed 3 nights in May 2024

4/10 Poor

Juan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
La Propiedad necesita mucho mantenimiento.
Stayed 2 nights in May 2024

2/10 Terrible

Eva

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is in very poor condition, needs lots of maintenance, has no Wi Fi, when we got to the room there was no towels, no bathroom tissue the Air conditioner is very, very poor! we are very disapointed in this place.
Stayed 5 nights in Apr 2024

6/10 Okay

Mary Claribel Oliveira

Traveled with group
Disliked: Amenities
Too many people on the hotel. Long lines to get food from the buffet or drinks or to get attended at the front desk.
Stayed 3 nights in Apr 2024

4/10 Poor

Sandeno

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Luisa a Altagracia

Lo mejor del hotel son las chicas de recreación. Y los seguridad pero las chicas del comedor no son buena persona se ponen guapa cuando le pides que heche más en el plato.
Stayed 4 nights in Mar 2024

4/10 Poor

William, Highland

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
No hot water. Worst all inclusive ever. Only food was buffet. one very small bar with very limited alchohol served in a 6 ounce plastic. cup.Staff was very nice room was good, just not what you would expect from all inclusive.
Stayed 3 nights in Feb 2024

8/10 Good

RAFAEL, JAMAICA

Traveled with partner
Liked: Cleanliness
Food, shows and bar A
Stayed 4 nights in Feb 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

chelvine

Stayed 7 nights in Oct 2023

10/10 Excellent

Faber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy Customer
very good hotel, delicious food and variety for all tastes clean great customer service and security front desk very busy place tour office staff is very helpful great information Indira 🏆🥇❤️ front beach 🏝️❤️
Stayed 4 nights in Nov 2023

6/10 Okay

Juan Jose

Traveled with family
Liked: Cleanliness, staff & service
Facilities are quiet worn out and the rooms are very poorly maintained. We were moved 2 times. 1st a/c not working, 2nd beds were broken. Finally they gave us an upgrade to an ocean view however a/c was a bit low and the room kept getting warm specially during the afternoon times since the sun hit directly through the windows. Food was good, entertainment was good and the end we managed to have an ok stay at the hotel.
Stayed 4 nights in Sep 2023

6/10 Okay

Altagracia

Liked: Cleanliness, staff & service
All inclusive deals, but the bar was so limited and snacks .
Stayed 4 nights in Apr 2023

2/10 Terrible

Andrea

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
They charged me for 3 towels for the fact that I stained the towels with washable hair dye. Treated me like some sort of criminal when I tried to leave. Front desk service was really unpleasant.