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Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

4.0 star property

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Terrace/patio
Creator video
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Studio Suite, Multiple Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Cra. 5 #36-16 ,Calle del Cuartel, Cartagena, 130001
  • Walls of Cartagena
    ā€Ŗ2 min walkā€¬
  • Clock Tower
    ā€Ŗ5 min walkā€¬
  • Cartagena de Indias Convention Center
    ā€Ŗ6 min walkā€¬
  • Cartagena (CTG-Rafael NĆŗƱez Intl.)
    ā€Ŗ7 min driveā€¬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Studio Suite, Multiple Beds, Non Smoking

  • 1152 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Studio Suite, 1 King Bed, Non Smoking, Balcony

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Premium Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium Room, 2 Double Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Premium Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 Bedroom, Non Smoking, Balcony

  • 1259 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Room, 1 King Bed, Non Smoking, Courtyard View | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking, Courtyard View

8.4 out of 10
Very good
(6 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

4-star hotel in Cartagena Walled City
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and spa services.
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals offers 28 air-conditioned accommodations with safes and bathrobes. 49-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has couples treatment room(s). Services include massages.
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals features a full-service spa and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Cartagena hotel also offers a rooftop terrace, spa services, and tour/ticket assistance.

Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 11:30 PM and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: 50-percent of room rate for check-in between 11:30 PM and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Casa Don Luis By Faranda Boutique

Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 162 out of 198 reviews
Rating 8 - Good. 20 out of 198 reviews
Rating 6 - Okay. 7 out of 198 reviews
Rating 4 - Poor. 4 out of 198 reviews
Rating 2 - Terrible. 5 out of 198 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHANIE

Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Beautiful, centrally located but terrible service

The hotel took a long time for checkout and was confused about the payment and could have charged us two times. They did not provide water and the room service was not too great. Breakfast service is also very slow. But its centrally located and a beautiful property and good to consider.
Stayed 1 night in Mar 2025

10/10 Excellent

Laurent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Edyleidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was amazing.
Stayed 5 nights in Feb 2025

10/10 Excellent

Keshawna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
this hotel was really nice the staff was very accommodating only downside was there was no hot water in our room
Stayed 6 nights in Feb 2025

10/10 Excellent

Suzanne, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, its quiet,nice rooftop pool and very well located. The food is really good. The main strengh of the hotel is the personnel. Everyone was really nice but I have to mention that Edurdo, the concierge and Jairo, the manager, were very helpful. Edurdo always did follow ups to make sure everything was to our liking. we felt very safe. Jairo, at the front desk, was always available to answer our questions and to find a solution to our inquiries. I have no hesitation to recommend the hotel. My only concern is some rooms don't have a window looking outside so it could be very dark.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Eduardo in particular was wonderful although all were great
Stayed 3 nights in Jan 2025

8/10 Good

annette marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely except they do not give out more than two small bottles of water after which you are charged for water. The tap water is not potable so they should not be charging for bottled water
Stayed 5 nights in Jan 2025

10/10 Excellent

Gabriela, Bonita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. The hotel is conveniently located near everything. Our room was very clean and quiet. The pool at rooftop was very enjoyable
Stayed 4 nights in Jan 2025

10/10 Excellent

Jorge Ramirez

Stayed 4 nights in Jan 2025

2/10 Terrible

Yelena

Traveled with group
Disliked: Staff & service, property conditions & facilities
Cold shower only for days, the property does not mention there are a ton of staircases to get to your room, not a good surprise when you have injuries. Unknown bug in my bed. The worst is the lack of any concern when informing the property of any challenges. For $500-$700 a night, the service should be welcoming and reassuring not dismissive. Do not recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer, Arlington

Stayed 6 nights in Dec 2024

10/10 Excellent

Andres

Stayed 4 nights in Nov 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shinehah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a very welcoming staff.
Stayed 4 nights in Dec 2024

4/10 Poor

Sanja

Traveled with family
Disliked: Cleanliness
For the amount that we paid for this property, it was far far overrated. With their ā€œcomplementary breakfast ā€œyou had to pay for water; in terms of their in room coffee they limit how much you can have free coffee (Iā€™ve never experienced that before ever in my 18 years of travel), otherwise you had to pay, which is ridiculous. They donā€™t even have Kleenex in the hotel room, and I had to repeatedly ask for a spoon because they were not willing to give me a spoon. I get far better treatment and services and amenities at the Best Western for 1/3 of the price.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to relax and still enjoy the area.

Pleasant stay, everything is nearby. Has pool and spa pool with great view. Didnā€™t get a chance to try breakfast. I could never wake up early enough, probably because my room was very dark and stayed up really late
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thing that makes this property unique is Eduardo! All the staff was amazing, but Eduardo was just extra special! This was by far one of the best hotels we have ever stayed at. Everything was beautiful, clean and the staff was amazing at every step. Really.made oit trip that much.more special.
Stayed 5 nights in Dec 2024

10/10 Excellent

Leanys

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was everything you can want. Cleanliness is very important to me and they exceeded our expectations . Right in City Center. Close to everything. We did a girls trip but I would bring my husband and kids back here in a few months and stay here with them. We did massages one day and they were amazing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay inside the walled city. Very atento the staff and comfortable rooms. The hotel restaurant is very good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Omer

Stayed 4 nights in Nov 2024

10/10 Excellent

Camille

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024