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Hotel Capilla del Mar

4.0 star property

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Photo gallery for Hotel Capilla del Mar

Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, sun loungers
Junior Suite, Balcony, Ocean View | Premium bedding, in-room safe, desk, blackout drapes
Exterior
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Spa

Explore the area

Map
Bocagrande Carrera 1 Calle 8 #12, Cartagena, Bolivar, 3939
  • Bocagrande Beach
    ‪1 min walk‬
  • Rio Cartagena Casino
    ‪7 min walk‬
  • Plaza Bocagrande Commercial Center
    ‪10 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, Balcony, Ocean View

  • 743 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Superior Room, 2 Double Beds, Balcony, Partial Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

  • 936 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room Standard

Premium bedding, in-room safe, desk, blackout drapes

Twin Room Standard

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Room Standard

Premium bedding, in-room safe, desk, blackout drapes

Room Standard

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Quadruple Suite Master

Premium bedding, in-room safe, desk, blackout drapes

Quadruple Suite Master

  • Sleeps 4

View all photos for Triple Room Standard

Premium bedding, in-room safe, desk, blackout drapes

Triple Room Standard

  • Sleeps 3

View all photos for Double Suite Junior With Sea View

Premium bedding, in-room safe, desk, blackout drapes

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

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About this property

Hotel Capilla del Mar

Hotel in Bocagrande
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room.
Hotel Capilla del Mar offers 202 accommodations with safes and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Hotel Capilla del Mar features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This beach hotel also offers a fitness center, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Capilla del Mar is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
RESTURANTE DEL BUFFET - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
RESTAURANTE SAN MARINO - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • RESTAURANTE SAN MARINO
  • RESTURANTE DEL BUFFET

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas
  • Winery release events

Family friendly

  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Handrails in stairways (37 inches high)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)

More

  • 22 floors
  • Banquet hall
  • Built in 1976
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 125000 per pet, per night, plus a deposit of COP 1250000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 50000 (up to 11 years old)
  • Pet deposit: COP 1250000 per night
  • Pet fee: COP 125000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Capilla Hotel
Capilla Mar Global
Capilla Mar Global Cartagena
Capilla Mar Global Hotel
Capilla Mar Global Hotel Cartagena
Hotel Capilla
Hotel Capilla Del Mar Global
Hotel Capilla Mar Cartagena
Hotel Capilla Mar
Capilla Mar Cartagena
Capilla Mar
Capilla Del Mar Global Hotel
Hotel Capilla del Mar Hotel
Hotel Capilla del Mar Cartagena
Hotel Capilla del Mar Hotel Cartagena

Hotel Capilla del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 964 reviews
Rating 8 - Good. 324 out of 964 reviews
Rating 6 - Okay. 76 out of 964 reviews
Rating 4 - Poor. 23 out of 964 reviews
Rating 2 - Terrible. 15 out of 964 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Aleatha Fay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant and the staff was very professional and friendly
Stayed 5 nights in Nov 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room always makes me feel at home
Stayed 1 night in Oct 2024

8/10 Good

Barry A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great room with an awesome view of the sea. One thing I thought was petty, there was a coffee machine in the room but you had to buy the coffee at an inflated price !
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent bell hop service, check in was long and they would not let us check in early. Laundry prices were outrageous & the morning buffet was very bland. Hotel is nice, but joining room walls are very thin so you can hear everything of your neighbors
Stayed 6 nights in Aug 2024

10/10 Excellent

juilo

Stayed 5 nights in Oct 2024

10/10 Excellent

juilo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Frederick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I booked well in advance of my stay. The hotel was not able to give me the room I had reserved and the alternative room they suggested was too small for 4 people. They did not offer any option until late the second day after I had our family settled in the room first given to us. No effort was given to me to reimburse me for the difference in room costs. The hotel was nice and clean but I was left with a bit of a bad taste from the service regarding the room situation. Disappointed.
Stayed 4 nights in Oct 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

GRAVIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trusted staff. Safe. Had own beach area. Good coffee shop
Stayed 2 nights in Oct 2024

10/10 Excellent

Shirley, Corona

Stayed 6 nights in Aug 2024

10/10 Excellent

Rubince, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in Oct 2024

8/10 Good

Anibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and confortable hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Arie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the stay! The only issue we had was the balcony door- not smooth and a lil stuck sometimes.
Stayed 4 nights in Sep 2024

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people. Good hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was honestly one of the best hotels my family and I have ever been to. The staff were so caring and always welcoming. The breakfast that was included was delicious and very typical in Colombia. The street that this hotel is in is perfect everything is at walking distance and all the locals are very helpful is your are lost. 10/10 experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big, the room had a large table that made it easy to accommodate all our belongings. The sink was outside the bathroom which allow my wife to start getting ready while I was showering. The only surprise was that I made two local phone calls and they charged me 7900 pesos which was a surprise. The phone calls lasted 30 seconds. The view was nice. We could see the ocean and the room had a nice balcony. The hotel provides towels to go to the beach. And there are a lot of options to eat around these areas. The breakfast at the hotel was decent. The last day they let me stay late due to a VIP status with Expedia. But overall, the location and the size of the rooms made this hotel my favorite out of the two I used during my vacation in Cartgena.
Stayed 3 nights in Sep 2024

10/10 Excellent

Beatriz, Miami

Stayed 3 nights in Aug 2024

6/10 Okay

Andres

Stayed 2 nights in Aug 2024

6/10 Okay

Matthew

Traveled with group
Liked: Room comfort
Disliked: Staff & service
Decent but lacking in customer service
A very good size suite but without the finishing touches and lacking in good customer service. For an expensive property, I was very disappointed at the fuss made over a misunderstanding about the number of guests in a 3-bedroom room. The extra charges requested for a third person to use the empty bed were absurd considering how much had already been paid for the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason Roger

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best property in Cartagena great location beach front dining you name it. My mom loves it my wife loves it there makes my day to see my family so comfortable on vacation thank you to the Manager who always check on me during our stay as well as the front door security and the front desk customer service is 2nd to none.
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Vufhh
Stayed 2 nights in Aug 2024

10/10 Excellent

Santa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Miguel

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was good but at the entrance lot of water because the drains were clogged. It wasn't very pleasant since you use the entrance any time during the day The room service was good but needs to improve cleaning in the bathroom and floor During breakfast, I saw many broken hygiene standards like: people don't wear masks and gloves cleaning the tables with the same napkins people were used to, high risk for contamination and spread of diseases also the organization was horrible tables close to the line service and the people pushing you when your sitting, I sent observation to the manager but still needs improvement the city is dirty garbage on the streets and beaches but still need improvement
Stayed 8 nights in Aug 2024