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Holiday Inn Express Cartagena Bocagrande by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Cartagena Bocagrande by IHG

Outdoor pool, sun loungers
Exterior
Exterior
Property amenity
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
Avenida San Martin Cra 2 N 9-54, Cra 3 N 9-55 Bocagrande, Cartagena, Bolivar, 13001
  • Bocagrande Beach
    ‪3 min walk‬
  • Cartagena de Indias Convention Center
    ‪5 min drive‬
  • Clock Tower
    ‪5 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express Cartagena Bocagrande by IHG

4-star hotel in Bocagrande
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Holiday Inn Express Cartagena Bocagrande by IHG offers 200 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers.

This Cartagena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Cartagena Bocagrande by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2691 square feet (250 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Cartagena Bocagrande by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 10:00 AM on weekdays.
Holiday Inn Express Cartagena Bocagrande by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 26 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 110000 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 110000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 110000 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 110000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cartagena Bocagrande Hotel
Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande Cartagena
Cartagena Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande
Holiday Inn Express Cartagena Bocagrande Cartagena
Holiday Inn Express Hotel
Holiday Inn Express
Express Cartagena Bocagrande

Holiday Inn Express Cartagena Bocagrande by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Anibal

Disliked: Property conditions & facilities
I had 1 problem that was so unprofessional they do work in rooms and don’t notify the customers and early in the morning which was around 8:15am so I had to complain and since they didn’t get back to me I had to get dressed and go downstairs to talk to the receptionist and ask to speak to a supervisor which I did and she took care of the problem.
Stayed 5 nights in Jan 2025

10/10 Excellent

SUJEY

Stayed 2 nights in Jan 2025

6/10 Okay

Timothy

Liked: Cleanliness
I didn’t like that they charge everytime somebody comes to the room
Stayed 4 nights in Jan 2025

10/10 Excellent

Candace, Allenhurst

Stayed 1 night in Jan 2025

4/10 Poor

JC

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
View was nice , staff is great, location is good. Not worth the price when you arrive hot , sweaty and the fridge is busted. We had to wait until maintenance arrived to change it out. Which took time out if our day for sight seeing. Once maintenance left we were ready to walk around town. We put our passports , cash, chargers in safe box but it did not work. Had to call and wait for maintenance again. Plus safe box size does not fit an average size Mac computer. Finally we just walked out and got a refund. Would not recommend this place. To many items broken for the price. Staff was always very helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose, Penitas

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay. Walkable area. Close to the beach and restaurants.
Stayed 5 nights in Jan 2025

8/10 Good

Jimmy, Astoria

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad breakfast can be better
Stayed 1 night in Jan 2025

8/10 Good

Jimmy, Astoria

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad breakfast can be better
Stayed 1 night in Jan 2025

10/10 Excellent

Michael Earl, Tuscaloosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff the most, I found them to be very helpful and accommodating. If there was anything I wish they change would be a larger swimming pool but I definitely would recommend staying there to any visitor
Stayed 15 nights in Dec 2024

4/10 Poor

JAIDY

Traveled with family
Disliked: Cleanliness, property conditions & facilities
musty smell
Stayed 3 nights in Dec 2024

6/10 Okay

Frankie

Stayed 4 nights in Dec 2024

10/10 Excellent

PATRICIA

Stayed 6 nights in Dec 2024

4/10 Poor

Julien

Stayed 7 nights in Dec 2024

6/10 Okay

Lawrence

Liked: Cleanliness
Good value for money. Mostly local area. Beach is right there but it’s not great. But hotel was good.
Stayed 1 night in Dec 2024

10/10 Excellent

GLENDA

Stayed 2 nights in Dec 2024

10/10 Excellent

Priscilla, franklinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, Bar staff, food, and service was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and there to help with any questions. The breakfast was delicious and the pool was nice.
Stayed 6 nights in Dec 2024

10/10 Excellent

Samson, Dorval

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff always available for you, the pool is amazing my daughter love it. My only problem was the air conditioner, you need to call the reception to set the temperature of the room, you don't have the control and during my stay the air conditioner turned off at night.
Stayed 3 nights in Dec 2024

8/10 Good

edda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is adequate for a business or brief stay. Not a vacation type hotel. It is confortable, but not luxurious.
Stayed 1 night in Dec 2024

6/10 Okay

Rameez

Stayed 5 nights in Dec 2024

8/10 Good

Cesar

Liked: Property conditions & facilities
Good
Stayed 2 nights in Dec 2024

8/10 Good

Sarah-Angie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to everything. It was clean, staff was nice.
Stayed 5 nights in Dec 2024