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Holiday Inn Express Cartagena Bocagrande, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Cartagena Bocagrande, an IHG Hotel

Outdoor pool, sun loungers
Exterior
Exterior
Outdoor pool, sun loungers
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Gym
    Gym
  • Parking included
    Parking included

Explore the area

Map
Avenida San Martin Cra 2 N 9-54, Cra 3 N 9-55 Bocagrande, Cartagena, Bolivar, 13001
  • Bocagrande Beach
    3 min walk
  • Rio Cartagena Casino
    9 min walk
  • Castillo Grande Beach
    8 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Pool

Hampton By Hilton Cartagena

Pool
Breakfast included
Free WiFi
Air conditioning
4.2 out of 5, Very Good, (1023)
The price is $91
per night
$91 total
includes taxes & fees
Dec 9 - Dec 10
Hampton By Hilton Cartagena

About this property

Holiday Inn Express Cartagena Bocagrande, an IHG Hotel

4-star hotel in Bocagrande
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Holiday Inn Express Cartagena Bocagrande, an IHG Hotel offers 200 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers.

This Cartagena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Cartagena Bocagrande, an IHG Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2691 square feet (250 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Cartagena Bocagrande, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 10:00 AM on weekdays.
Holiday Inn Express Cartagena Bocagrande, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 26 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 110000 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 110000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 110000 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 110000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cartagena Bocagrande Hotel
Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande Cartagena
Cartagena Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande
Holiday Inn Express Cartagena Bocagrande Cartagena
Holiday Inn Express Hotel
Holiday Inn Express
Express Cartagena Bocagrande
Holiday Inn Express Cartagena Bocagrande
Holiday Inn Express Cartagena Bocagrande an IHG Hotel
Holiday Inn Express Cartagena Bocagrande, an IHG Hotel Hotel
Holiday Inn Express Cartagena Bocagrande, an IHG Hotel Cartagena

Holiday Inn Express Cartagena Bocagrande, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 498 out of 1007 reviews" "
Rating 8 - Good. 303 out of 1007 reviews" "
Rating 6 - Okay. 98 out of 1007 reviews" "
Rating 4 - Poor. 46 out of 1007 reviews" "
Rating 2 - Terrible. 62 out of 1007 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Alexandra

Stayed 4 nights in Aug 2024

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is centrally located, well maintained, has a great staff that’s always available to help, and a nice view.
Stayed 7 nights in Aug 2024

10/10 Excellent

ELIESSEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is beautiful, best location, recommended!
Stayed 1 night in Aug 2024

6/10 Okay

JUAN PABLO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bring your own pillow
Bad quality pillows
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property especially with children. It is directly across the street from McDonald's and Frisby which both have kid play areas (Frisby is free). Easy access to cabs and Uber to take you everywhere. If you're here for business or on family trip wi5h children this is not a bad option. Breakfast is good which cold and warm options.
Stayed 5 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención del staff, el desayuno incluido muy completo y delicioso, buenas instalaciones, mi única recomendación: cesto basura del bano de la habitación viejo y manchado.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mayrin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

HUGO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una gran experiencia todo queda cerca .
Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE, Hallandale Beach

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place has a lot of humidities, special one the elevators , The areas need to be more clean!
Stayed 2 nights in Aug 2024

10/10 Excellent

Yosleidys

Stayed 5 nights in Aug 2024

10/10 Excellent

Juan J Hormaza

Liked: Cleanliness, staff & service, property conditions & facilities
Property is one block from the beach, plenty of restaurants around as well of supermarkets. This is ours second time here with my family. Recomended.
Stayed 4 nights in Aug 2024

10/10 Excellent

shavon, Philadelphia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Staff was very friendly& attentive.
Stayed 3 nights in Aug 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, just yo take in consideration that they need to renew the towels, some of them were very damaged
Stayed 3 nights in Aug 2024

10/10 Excellent

Cesar

Stayed 7 nights in Jul 2024

10/10 Excellent

Eric, Harvey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staffing and great service.
Stayed 2 nights in Jul 2024

8/10 Good

Paulo

Stayed 2 nights in Jul 2024

8/10 Good

roberto

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in general was good. The employees were very nice and helpful at all times including the front desk, dining, and cleaning crew. The hotel is well located but the lobby smells of humidity and also the rooms (we had 2).
Stayed 6 nights in Jul 2024

6/10 Okay

Liza

Business traveler
It is not what I was expecting.
We were three people . Two adults and a child. Our first room was dirty, we found a cockroach and it was very small for the three of us. We got a new room and it was a good size but neither, the phone or internet worked, so if there was an emergency we were on our own. The elevator is horrible. It is a sauna. I had never been in an elevator that hot. I complained and they told me that there was nothing to do. So if for a treason the elevator breaks down and people are inside, people are not going to make it. It is a liability. The people at the hotel were kind and friend and always had a beautiful smile.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to rest.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

2/10 Terrible

Félix

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons réservé une suite pour 4 personnes (2 adultes et 2 enfants) avec un lit King et un canapé lit double (bien précisé dans la description de l’ameublement de la suite). Lors du Check-in nous avons demandé la confirmation que la chambre comprenait bien le couchage pour 4 personnes, ce qui a effectivement été validé. Cependant en arrivant dans la chambre, nous avons constaté que le canapé-lit était en fait une banquette individuelle. Nous avons réclamé à la réception et on nous accusé d’avoir réservé une chambre pour 3 personnes. On nous a expliqué que ce n’était pas la responsabilité de l’hôtel mais bien la nôtre ou celle d’expédia. Après 45 min on nous a finalement attribué une autre chambre qui s’est révélée être la même suite 3 étages en dessous. Nous avons de nouveau dû batailler pour qu’on nous change encore de chambre vers un downgrade dans une chambre avec 2 lits doubles sans savon et une clim défectueuse.
Stayed 1 night in Jul 2024

10/10 Excellent

freddy

Stayed 1 night in Jul 2024

10/10 Excellent

Jerry, Melrose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024

10/10 Excellent

Jaileene Francelys

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad I picked this hotel to stay in for our family trip to Cartagena. The staff was lovely, the hotel was clean and beautiful. The breakfast bar options were exquisite. I enjoyed my stay with my family. Everything such as restaurants, malls, etc. are all in walking distance.
Stayed 6 nights in Jun 2024

8/10 Good

Manuel Germán

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, the breakfast could be better.
Stayed 2 nights in Jun 2024