Estelar Cartagena de Indias Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Outdoor pool, sun loungers
Reception
Outdoor pool, sun loungers
Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Hot Tub
    Hot Tub
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    1 min walk
  • Clock Tower
    19 min walk
  • San Pedro Claver Church and Convent
    19 min walk
  • Cartagena (CTG-Rafael NĆŗƱez Intl.)
    10 min drive

Room options

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

  • 391.4 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds

  • 355.8 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 355.8 sq ft
  • Sleeps 3
  • 1 King Bed

Twin Room Standard

  • Sleeps 3

Room Superior

  • Sleeps 3

Double Room Standard

  • Sleeps 3

Suite Junior

  • Sleeps 3

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About this property

Estelar Cartagena de Indias Hotel

4-star hotel in Bocagrande
At Estelar Cartagena de Indias Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Estelar Cartagena de Indias Hotel features a full-service spa, 3 spa tubs, an outdoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms. This Beaux Arts hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Estelar Cartagena de Indias Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 spa tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 95200 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 657 out of 1015 reviews" "
Rating 8 - Good. 163 out of 1015 reviews" "
Rating 6 - Okay. 78 out of 1015 reviews" "
Rating 4 - Poor. 51 out of 1015 reviews" "
Rating 2 - Terrible. 66 out of 1015 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kathia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay at
Stayed 4 nights in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , clean , amazing view, staff is very friendly .
Stayed 5 nights in Aug 2024

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was great and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

ARMANDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL EXCELLENT SERVICE
We enjoyed our stay in this hotel, our room had a beautiful view, very clean, great location and all the employees were very nice and helpful.
Stayed 7 nights in Aug 2024

6/10 Okay

Denise Allen and Andrew Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the fact that I could not get a basic coffee maker or water boiler in my room despite the request. However, room service was able to provide me with hot water whenever I ask. This became cumbersome for every time I need some tea and the water they brought does not stay hot for long.
Stayed 3 nights in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
views
Stayed 1 night in Aug 2024

10/10 Excellent

Carolayn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and updated hotel right in front of the beach with a mall next door. Very convenient and the staff is very friendly. Room ac could be better but it was cool cough to be bearable. Overall I would stay again
Stayed 3 nights in Aug 2024

10/10 Excellent

Samuel Alfredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from location to personnel was great
Stayed 5 nights in Aug 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were friendly. It was a convenient location it was next to a mall. Nice rooms free mints šŸ˜ƒ
Stayed 5 nights in Aug 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Rayvon

Liked: Amenities, property conditions & facilities
Amazing staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew, Pelham

Traveled with group
Liked: Cleanliness, staff & service, amenities
I travel a great deal and I really enjoyed this hotel! Great staff, nice building and outstanding breakfast!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 8 nights in Jul 2024

10/10 Excellent

crystal

Stayed 3 nights in Aug 2024

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simply outstanding. The service is exceptional, the food is delicious, and the facilities and amenities are top-notch. The beautiful ocean views are the perfect finishing touch to an unforgettable stay. One of the best hotels in Cartagena, hands down.
Stayed 4 nights in Jul 2024

10/10 Excellent

Yusmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 51 bar and the service were great, Jose Luis in the breakfast buffet was wonderful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jazmin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures do not serve it justice. The facility is absolutely beautiful. The views are amazing. They have a Skylounge that you wouldnā€™t want to leave. All of their staff are friendly and efficient. The room was more space than me and my 2 guests needed. I was surprised to learn that it was not considered a 5 star hotel. I would recommend this to friends and family and I will be back.
Stayed 4 nights in Jul 2024

6/10 Okay

Sydney

Traveled with group
Liked: Staff & service, amenities
Staff was amazing . & hotel pool , skier , and food were great!!! The only concern was the room was very dim , and bathroom had a weird smell like sewage . It wasnā€™t a deal breaker though. I would totally stay again
Stayed 4 nights in Jul 2024

10/10 Excellent

Luis

Stayed 4 nights in Jul 2024

10/10 Excellent

Leonardo

Stayed 1 night in Jul 2024

10/10 Excellent

Reshikesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff are very friendly. Everything is just a 5-15 minute Uber ride away, making it the ideal location to enjoy Getsemani, the old town, and all the rooftop bars, including Old walled City.
Stayed 4 nights in Jul 2024

10/10 Excellent

Leonardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Dallehirys

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, Beautiful hotel over all !
Stayed 1 night in Aug 2024

10/10 Excellent

EDWAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024