Estelar Cartagena de Indias Hotel

4.0 star property

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Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Reception
Outdoor pool, sun loungers
Interior detail
Rooftop bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Hot Tub

Explore the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • Clock Tower
    ‪19 min walk‬
  • Cartagena de Indias Convention Center
    ‪3 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

  • 391.4 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds

  • 355.8 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 355.8 sq ft
  • Sleeps 3
  • 1 King Bed

Twin Room Standard

  • Sleeps 3

Room Superior

  • Sleeps 3

Double Room Standard

  • Sleeps 3

Suite Junior

  • Sleeps 3

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About this property

Estelar Cartagena de Indias Hotel

4-star hotel in Bocagrande
At Estelar Cartagena de Indias Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Estelar Cartagena de Indias Hotel features a full-service spa, 3 hot tubs, an outdoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms. This Beaux Arts hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Estelar Cartagena de Indias Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 95200 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 829 out of 1197 reviews
Rating 8 - Good. 173 out of 1197 reviews
Rating 6 - Okay. 81 out of 1197 reviews
Rating 4 - Poor. 52 out of 1197 reviews
Rating 2 - Terrible. 62 out of 1197 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Stayed 3 nights in Dec 2024

10/10 Excellent

Paula

Stayed 3 nights in Dec 2024

10/10 Excellent

Chasity

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. The hotel was very clean. The Sky lounge was amazing with a great view. Would definitely stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

maeva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice.
Stayed 4 nights in Dec 2024

8/10 Good

Alba

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location its great staff very nivmce breakfast was great
Stayed 5 nights in Dec 2024

10/10 Excellent

Carmen, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 7 nights in Dec 2024

2/10 Terrible

FABIOLA

Stayed 4 nights in Dec 2024

10/10 Excellent

jessy

Stayed 3 nights in Dec 2024

10/10 Excellent

EMMANOUIL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Victor Raul

Stayed 5 nights in Dec 2024

10/10 Excellent

Smith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Definitely met my expectations and more. The location is quite convenient and only a short ride from/to the airport. The close proximity to the ocean is also another major advantage as you can walk onto the bocagrande beach in 2 mins. Dining options are a bit limited at the hotel. But plenty of restaurants within walking distance. The pool was also another one of my most favorite places at this hotel. So was 51 Sky Bar.
Stayed 6 nights in Dec 2024

10/10 Excellent

NORDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estelar is an amazing property. The employees are very helpful. Taxi is very convenient as they are right outside the hotel. Would definitely recommend
Stayed 7 nights in Dec 2024

6/10 Okay

Richard, Miami

Traveled with partner
Liked: Cleanliness, staff & service
to much people on the breakfast
Stayed 4 nights in Dec 2024

10/10 Excellent

Ari

Stayed 5 nights in Dec 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space. Nice pool.
Stayed 2 nights in Dec 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, front desk was very helpful
Stayed 1 night in Dec 2024

8/10 Good

Cielo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel es muy bello y grandioso tiene una vista espectacular pero en nuestro último día desde la mañana había construcción en un piso de arriba o alguna habitación de al lado. Ese ruido era insoportable, me dio dolor de cabeza llame en 2 ocasiones al customer service y realmente no solucionaron nada y para completar era un día sábado… del resto todo muy bien
Stayed 2 nights in Dec 2024

10/10 Excellent

david felipe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was pretty nice and stuff was helpful at all times
Stayed 2 nights in Dec 2024

10/10 Excellent

sandra

Liked: Amenities
.
Stayed 1 night in Dec 2024

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yhe hotel was great overall, however did have issue with water pressure in the shower. Shower had very little water pressure. Also suggestion would be to have a coffee maker in the room
Stayed 5 nights in Dec 2024

8/10 Good

Moise

Liked: Cleanliness
.
Stayed 5 nights in Dec 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only disappointment was the sauna wasn't working but that was a very minor thing
Stayed 5 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and staff
Stayed 1 night in Dec 2024