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Estelar Cartagena de Indias Hotel

4.0 star property

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Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Rooftop bar
Premium bedding, in-room safe, desk, laptop workspace
Exterior detail
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Hot Tub

Explore the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • Clock Tower
    ‪19 min walk‬
  • Cartagena de Indias Convention Center
    ‪3 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed) | Premium bedding, in-room safe, desk, laptop workspace

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

  • 391.4 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 355.8 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 355.8 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Twin Room Standard

  • Sleeps 3

View all photos for Room Superior

Premium bedding, in-room safe, desk, laptop workspace

Room Superior

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Double Room Standard

  • Sleeps 3

View all photos for Suite Junior

Premium bedding, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3

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About this property

Estelar Cartagena de Indias Hotel

4-star hotel in Bocagrande
At Estelar Cartagena de Indias Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Estelar Cartagena de Indias Hotel features a full-service spa, 3 hot tubs, an outdoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms. This Beaux Arts hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Estelar Cartagena de Indias Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 95200 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 851 out of 1216 reviews
Rating 8 - Good. 174 out of 1216 reviews
Rating 6 - Okay. 77 out of 1216 reviews
Rating 4 - Poor. 52 out of 1216 reviews
Rating 2 - Terrible. 62 out of 1216 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janine, Chicago

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and well maintained. Our room was comfortable and clean. The pool area is wonderful. The staff was so friendly and helpful. Albert was a great waiter! We ate at every restaurant on the property and nothing disappointed! I felt safe walking around with no issues. The beach in front of the hotel is not the best. It’s rocky and not very clean but it is a very easy walk to a better option. Getting to the Centro was an easily accessible and cheap Uber ride away! Overall, this hotel is amazing and I look forward to staying there again!
Stayed 5 nights in Feb 2025

10/10 Excellent

Patricia Yvette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, workers very friendly, you feel like you’re in a resort. The skyview bar was spectacular, pool very nice and clean. Would recommend 👍
Stayed 6 nights in Feb 2025

10/10 Excellent

Marshallas

Stayed 5 nights in Feb 2025

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Feb 2025

10/10 Excellent

Kenni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10! We absolutely loved it!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ramin, Livermore

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an amazing ocean view pool, very clean with polite and helpful staffs. The only concern was getting around in the hotel with elevators. Fully electronic and confusing ( but after a few days stay you get used to it. Thanks
Stayed 4 nights in Feb 2025

10/10 Excellent

Irshad

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
The best night club Sky51 is right on the roof top of the hotel. Amazing views of Cartagena.
Stayed 3 nights in Jan 2025

10/10 Excellent

Irshad

Stayed 2 nights in Feb 2025

10/10 Excellent

futbolista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hitel
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan Felipe Rico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has an amazing views, the room was spacious and clean. Cindy the lady who cleaned our room was always smiling, and very attentive with all our requests. Breakfast was ok but would be great if they more variarity. Room service was great. I loved the Maki sushi restaurante on the 15th floor. Hotel is walkable distance to the beach and other amenities. Highly recommended!!!
Stayed 7 nights in Jan 2025

8/10 Good

yann

Stayed 1 night in Feb 2025

10/10 Excellent

Carlos Enrique Sierra, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view from the room was very nice and also the 51 Sky bar offers one of the best panoramic of the city!
Stayed 7 nights in Jan 2025

10/10 Excellent

Jheanelle Anna-Kay

Stayed 7 nights in Jan 2025

8/10 Good

ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
deberian dejar agua disponible y café todo el tiempo en el lobby.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rodolfo, Valley Stream

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good quality food, beautiful views in any room, free access to the highest rooftop in the country and many other things I love about this Hotel.You can’t ask for more.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an absolutely amazing Hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Dalen

Stayed 7 nights in Jan 2025

10/10 Excellent

Adjoa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place amazing staff and very clean, everyone there was so nice and always willing to help and accommodate our every need
Stayed 5 nights in Jan 2025

10/10 Excellent

Yelitza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 5 nights in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jan 2025

6/10 Okay

Jean

Stayed 6 nights in Jan 2025

10/10 Excellent

Darian, Mississauga

Traveled with group
Liked: Amenities
Great location, safe, clean and friendly staff
Stayed 5 nights in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024