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Estelar Cartagena de Indias Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Outdoor pool, sun loungers
Reception
Outdoor pool, sun loungers
Interior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Hot Tub
  • Bar
  • Room service
  • Pool
  • Breakfast available

Explore the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    1 min walk
  • Hamburguesas El Corral
    1 min walk
  • Marsol Bus Station
    4 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    10 min drive

Room options

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed) | Premium bedding, in-room safe, desk, laptop workspace

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

  • 391.4 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 355.8 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 355.8 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Twin Room Standard

  • Sleeps 3

View all photos for Room Superior

Premium bedding, in-room safe, desk, laptop workspace

Room Superior

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Double Room Standard

  • Sleeps 3

View all photos for Suite Junior

Premium bedding, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3

Similar properties

Room

InterContinental Cartagena De Indias, an IHG Hotel

Pool
Spa
Kids pool
Free WiFi
4.6 out of 5, Wonderful, (1011)
The price is $189
per night
$189 total
includes taxes & fees
Jan 6 - Jan 7
InterContinental Cartagena De Indias, an IHG Hotel

About this property

Estelar Cartagena de Indias Hotel

4-star hotel in Bocagrande
At Estelar Cartagena de Indias Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Estelar Cartagena de Indias Hotel features a full-service spa, 3 spa tubs, an outdoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms. This Beaux Arts hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Estelar Cartagena de Indias Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 spa tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 95200 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 690 out of 1055 reviews" "
Rating 8 - Good. 167 out of 1055 reviews" "
Rating 6 - Okay. 81 out of 1055 reviews" "
Rating 4 - Poor. 53 out of 1055 reviews" "
Rating 2 - Terrible. 64 out of 1055 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Carla

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is beautiful. The staff is excellent, very friendly and helpful. One night the light went out but it was past midnight so we didn’t mind. The day of checkout the elevators weren’t working after waiting for a while my husband had to carry our luggage from floor 25 to 10th and they didnt say much since we booked though Expedia. Heads up that wasn’t the first time the elevators weren’t working. Also try to go early to the breakfast, we were there 10 minutes before the ending time and all the food was already taken away, we couldn’t even get coffe and the workers acted like we weren’t there.
Stayed 4 nights in Aug 2024

4/10 Poor

Zaeriyon

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Overall my stay was below average. There were several things I didn’t care for and I want other travelers to be aware of. I arrived at the hotel early and one of the staff members told me there were no ready rooms available and to keep checking in every hour. I did just that and every time I did, nothing was available which isn’t the issue because I did arrive early. The issue is that immediately when he was occupied with another task I asked another staff member if there were any rooms available and there were multiple rooms ready to check in. So not a fan of the untruthfulness! Additionally there were several times that me and my guest would call for towels and they wouldn’t bring any. To add on, one of the days on our stay their elevator was down and we stayed on the 35th floor so we had to utilize the service elevator where guests and staff were packed in like sardines with no ventilation to get to where you needed to be. Also, on one of the days they were rude and did not want to allow my cousin to come up to the room. I understand safety of the guests is important however I wasn’t going to allow my family member who is a woman to wait outside in a foreign country when we were getting ready that’s just simply unsafe. Additionally, they mistaken us for other women who hadn’t paid their tabs. Lastly, when you call to the front desk and they direct you to different stores or areas within the hotel you will be charged and they won’t mention it until you check-out!
Stayed 5 nights in Sep 2024

10/10 Excellent

Luis

Stayed 4 nights in Sep 2024

8/10 Good

Sherifat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was a delight, offering a stunning panorama of the ocean, with both sunrise and sunset casting breathtaking hues across the horizon.
Stayed 4 nights in Sep 2024

10/10 Excellent

Carmelo

Stayed 4 nights in Aug 2024

10/10 Excellent

Shellyann

Traveled with partner
Liked: Amenities
Location was amazing definitely will stay here again!
Stayed 3 nights in Sep 2024

10/10 Excellent

Leomaris

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Dania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was nice, the staff was friendly, and helpful. Our first day there going to check in we got stuck on the elevator for about 5 minutes we pressed the help button and they immediately started working on the issue to get it back working and to get us off. The water pressure in the shower was low but once I called front desk they sent someone up to fix it and it worked fine the rest of the trip.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica, East Hartford

Stayed 4 nights in Aug 2024

8/10 Good

Blanca

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great Stay with Room for Improvement We recently stayed at Estelar and overall, we were very happy with our experience. The location was perfect, and the amenities offered were fantastic. The staff were friendly and attentive, making us feel welcome throughout our stay. However, we did encounter an issue with the cleanliness of our room located on the 39th floor. It was not up to the standard we expected, with dirty floor (hair in bathroom area), bugs by minibar, and marks on shower glass and windows (as if not cleaned at all) soap scum on shower glass and several handprints on room window. I believe that addressing this aspect would greatly enhance the overall guest experience. I would recommend this hotel for its many positive features, but I hope they can improve their room cleanliness for future guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Leidiana

Stayed 1 night in Aug 2024

2/10 Terrible

Luis

Stayed 1 night in Sep 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar muy limpio y el desayuno muy bueno recomendado
Stayed 3 nights in Aug 2024

10/10 Excellent

Starr

Liked: Cleanliness, staff & service, property conditions & facilities
Esterlar was very nice. It’s close to airport and about a 10 to 20 minute ride to the Wall where most of the nightlife is at. Sky Bar was beautiful wish they had more to choose from Food wise alot of finger food. I would definitely stay here. You can book all your tours at Hotel that’s a plus and the pool was amazing. Beds were comfy. Shower didn’t have that much water pressure it got the job done.
Stayed 4 nights in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Staff is amazing, from restaurants, bars, spa, gym, maintenance, security, transportation, management pool, everyone is extremely nice and professional. Food is delicious, rooms and balcony is extremely clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Triselle

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here a million times over. Absolutely loved it.
Stayed 7 nights in Jul 2024

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel en que me haya hospedado. Las facilidades son excelentes. El area de la piscina muy relajante y el sky 51 a otro nivel. El area del restaurante la comida excelente. El servicio y el personal muy amables en todo momento. Sin duda volveré.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Aug 2024

10/10 Excellent

Kissi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Amenities, property conditions & facilities
Todo bien.
Stayed 3 nights in Aug 2024

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service
Everything was absolutely great! Until I got food poisoning from the sushi bar on my birthday! Staff did absolutely nothing about it.
Stayed 5 nights in Aug 2024

10/10 Excellent

derwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very friendly
Stayed 5 nights in Aug 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
10/10 highly recommended we loved every thing about the hotel staff was very helpful the food was amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel I would definitely stay here again.
Stayed 2 nights in Aug 2024