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Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

4.0 star property

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Photo gallery for Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

Outdoor pool
Lobby sitting area
Reception
Exterior
2 bars/lounges, rooftop bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking included
  • Pet friendly

Explore the area

Map
Avenida Santander No 41-202, El Cabrera, Cartagena, Bolivar, 130001
  • Centro Comercial La Serrezuela
    ‪8 min walk‬
  • Las Bovedas
    ‪12 min walk‬
  • Plaza de San Diego
    ‪12 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 Queen Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Room, 2 Twin Beds, Non Smoking

  • 205 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Premium Room, 1 King Bed, Non Smoking, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Room, 1 King Bed, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Premium Room, 1 King Bed, Non Smoking, Ocean View

  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Pool

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$192 total
includes taxes & fees
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About this property

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

4-star hotel in El Cabrero
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Other amenities include a poolside bar, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Ermita Cartagena, a Tribute Portfolio Hotel by Marriott offers 99 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Cartagena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. 3 meeting rooms are available. A shuttle from the airport to the hotel is complimentary to guests (available on request). This business-friendly hotel also offers a 24-hour fitness center, a garden, and dry cleaning/laundry services. Complimentary self parking is available on site.

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Señora Ayda - Onsite restaurant.
Bar La Biblioteca - Onsite bar. Open daily.
Oasis Rooftop Bar - Onsite rooftop bar. Open daily.
Salón Mercedes - Onsite restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 7:30 AM to 6:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; COP 70,000 for adults and COP 35,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Bar La Biblioteca
  • Oasis Rooftop Bar
  • Salón Mercedes
  • Señora Ayda

Things to do

  • 24-hour gym

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 70000 for adults and COP 35000 for children
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Ermita Cartagena a Tribute Portfolio Hotel
Ermita Cartagena, a Tribute Portfolio Hotel by Marriott Hotel

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 131 out of 210 reviews
Rating 8 - Good. 47 out of 210 reviews
Rating 6 - Okay. 15 out of 210 reviews
Rating 4 - Poor. 10 out of 210 reviews
Rating 2 - Terrible. 7 out of 210 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle, Methune

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Staff was pleasant, rooms as expected and great location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Michael, Scottsdale

Stayed 4 nights in Aug 2024

8/10 Good

ROGELIO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind. Had issue with street noise and party noise. Beside that, the hotel was very convenient. Near by grocery stores and main tourist areas. The restaurant and the breakfast buffet was very good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so welcoming and caring. It really felt like home while I was there. Roxanne was particularly amazing!
Stayed 7 nights in Jun 2024

10/10 Excellent

Ali Berke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and service were incredible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location; you can walk almost everywhere from here. Plus you have a transportation service at no cost. Front desk people are super nice, friendly and they willing to help you at any time. Definitely I will recommend it.
Stayed 6 nights in Jul 2024

8/10 Good

Sheila, Santa monica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Right outside the walled city so walking distance to it, but in a residential type meighborhood, not a place you should walk around. Hotel stand alone was great, has ever type lounge you would want. Friendly and helpful, sweet staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was quiet. It had a nice pool. The breakfast buffet had many choices to pick from. The staff was nice and helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

ryan s.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and unique boutique hotel very close to District Histórico and across road from beach with clear view to waterfront. If you like smaller hotels with adequate amenities and a boutique feel you will like this option. Also if you plan to spend multiple days dining, shopping, and exploring the Old City this is a great location with Ubers costing < $4 US to go to and from.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great place just outside walled city
good hotel, walking distance from walled city. Walk only during day, take a uber during odd hours
Stayed 5 nights in Mar 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Too much noise from the outside
Stayed 1 night in Jun 2024

10/10 Excellent

Raul

Liked: Cleanliness
Stayed 5 nights in May 2024

10/10 Excellent

Jean

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, particularly in the reception front desk particularly, but everywhere as well, all around: bell people, waiters, housekeeping, … I will be back in that hotel when I visit as a tourist next time I go to Cartagena, I got there for business this time. Their rooms are excellent!
Stayed 5 nights in Jun 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are new and orderly, modern amenities. The breakfast was wonderful. The gym and pool were very quiet and private.
Stayed 8 nights in Feb 2024

10/10 Excellent

Shari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service
Best service we've ever had from the front desk, to wait staff to housekeeping to spa. Very friendly employees.
Stayed 3 nights in May 2024

10/10 Excellent

Lloyd Bozeman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Arelvis Alejandrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely kind and attentive. I was a solo traveler and felt welcomed and familiar with everyone. The room I got was a little noisy, but traffic is noisy in general. A beautiful church and park is located walking distance behind the hotel. Breakfast had a large area just for fruits. Their fruits have a rich and complex taste. Breakfast had many options that satisfy any diet. The area El Cabrero es located close to a main avenue that communicates with many parts of the city. It is relatively close to the airport. They have airport shuttle but iOS services start after 7:00 AM. There is a little restaurant for locals next to the hotel. Their food is good. The owner is kind and will help with crossing the street if wanting to cross to the beach. The sunset is beautiful in front of the hotel. The weather is less humid and hot around 5:00PM
Stayed 9 nights in Apr 2024

8/10 Good

Darren

Stayed 1 night in May 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot away from Bocagrande and not in the old town - hate Bocagrande lol Really good breakfast setup Good gym Nice pool and bar
Stayed 2 nights in Apr 2024

10/10 Excellent

Glennis

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the food
Stayed 5 nights in Apr 2024

6/10 Okay

Pedro Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad I stay at this location! The staff were very friendly and helpful! The location is also great, it’s right in front of the beach and there is a Mega Tienda 5 minutes away (walking)! Super convenient for those who plan on taking snacks around on tours, etc. The pool is calm and we can order drinks from the bar and catch the sunset from the pool, I would recommend this location to any visiting Cartagena!
Stayed 5 nights in Apr 2024

10/10 Excellent

Sudipta

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Dawid at the bar was so attentive and helpful and likewise with David at the front door. Oscar at the front desk was very kind and helpful.
Stayed 7 nights in Mar 2024