*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Charleston Santa Teresa Cartagena features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 2626 square feet (244 square meters) include a conference center. This Colonial hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. A total renovation of this property was completed in October 2021.
Charleston Santa Teresa Cartagena has designated areas for smoking.
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Turkish bath/Hammam
- Porter/bellhop
- Computer station
- Conference space size (meters) - 244
- Number of meeting rooms - 3
- Luggage storage
- Airport transportation - pickup (surcharge)
- Bicycle tour information
- Concierge services
- Conference center
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 87
- Number of floors - 6
- Number of buildings/towers - 1
- Lifeguard on site
- Couples/private dining
- Designated smoking areas (fines apply)
- Designer stores on site
- Rooftop terrace
- Number of bars/lounges - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 1996
- Free WiFi
- Pool sun loungers
- Safe-deposit box at front desk
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 3
- 24-hour business center
- Conference space size (feet) - 2626
- Ballroom
- Banquet hall
- Reception hall
- Laundry facilities
- Wedding services
- Multilingual staff
- Outdoor furniture
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Free cribs/infant beds
Room Amenities
Charleston Santa Teresa Cartagena offers 87 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Cartagena hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Free newspaper
- Minibar
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Shower only
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Down comforter
- Frette Italian sheets
- Individually furnished
- Individually decorated
- Pillow menu
- TV size: 55
- TV size measurement: inch
- Rainfall showerhead
- Free cribs/infant beds
- iPad
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Netflix
- Number of beds 1
- Window screens
- Streaming services
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- WiFi speed 25+ Mbps
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Charleston Santa Teresa Cartagena has 3 restaurants serving breakfast, lunch, and dinner.
La Terraza - This restaurant is located by the pool and specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Harry`s Cartagena - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Plaza Santa Teresa - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.
Spa Services
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 5
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Water skiing nearby
- Golfing nearby
- Snorkeling nearby
- Parasailing nearby
- Surfing/bodyboarding nearby
- Windsurfing nearby
- Ecotours nearby
- Boat tours nearby
- Hiking/biking trails nearby
- Golf lessons available nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
- Scooter/moped rentals nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately USD 27 for adults and USD 27 for children
- Airport shuttle fee: USD 19 per vehicle (maximum occupancy 2)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
Noise-free rooms not guaranteed
Property does not offer onsite COVID-19 testing
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 12
Guests are not provided with hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for USD 100.0 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
Hotel Names
- Cartagena Charleston Santa Teresa
- Charleston Santa Teresa Cartagena
- Charleston Santa Teresa Cartagena Hotel
- Santa Teresa Cartagena Charleston
- Charleston Hotel Cartagena
- Hotel Santa Teresa Cartagena
- Santa Teresa Cartagena
- Charleston Santa Teresa Hotel
- Charleston Santa Teresa
- Charleston Santa Teresa Cartagena Hotel
- Charleston Santa Teresa Cartagena Cartagena
- Charleston Santa Teresa Cartagena Hotel Cartagena
Hotel Reviews
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