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Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals

4.5 star property

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Photo gallery for Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals

Outdoor pool
Breakfast, lunch and dinner served
Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe
Reception
Suite, 2 Bedrooms, Non Smoking, Balcony | Living area | 32-inch Smart TV with digital channels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

Explore the area

Map
Calle de La Factoria, Cra 3ra # 36 - 13, Centro Historico, Cartagena, 130001
  • Walls of Cartagena
    ‪2 min walk‬
  • Clock Tower
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Room, 1 King Bed, Non Smoking, Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Pool View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony

Suite, 2 Bedrooms, Non Smoking, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Non Smoking, Balcony

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Non Smoking

Premium Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

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Front of property

Voilá Centro Histórico

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, (640)
$215 nightly
The price was $279
The price is $215 total
All taxes and fees included in total
Voilá Centro Histórico

About this property

Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals

4.5-star hotel in Cartagena Walled City
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and spa services.
Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals offers 28 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.
La Candelaria - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Candelaria

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 220000 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40000 per vehicle (one-way)
  • Airport shuttle fee per child: COP 40000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 220000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number RNT 60370

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Factoria Faranda Boutique Hotel Cartagena
Casa Factoria Faranda Boutique Hotel
Casa Factoria Faranda Boutique Hotel Cartagena
Casa Factoria Faranda Boutique Hotel
Casa Factoria Faranda Boutique Cartagena
Casa Factoria Faranda Boutique
Hotel Casa La Factoria by Faranda Boutique Cartagena
Cartagena Casa La Factoria by Faranda Boutique Hotel
Hotel Casa La Factoria by Faranda Boutique
Casa La Factoria by Faranda Boutique Cartagena
Casa Factoria Faranda Boutique
Casa La Factoria by Faranda Boutique

Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 187 out of 264 reviews
Rating 8 - Good. 48 out of 264 reviews
Rating 6 - Okay. 16 out of 264 reviews
Rating 4 - Poor. 7 out of 264 reviews
Rating 2 - Terrible. 6 out of 264 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! It’s a beautiful and safe hotel walking distance to everything! Loved it!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lars, Seattle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the Colonial style and loved the downstairs heated pool. Squeaky clean!
Stayed 4 nights in Feb 2025

10/10 Excellent

William

Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very cool and very boutique. Highly recommend. Outdoor pool area a bit shabby but would definately go there again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Aniesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect. Close to all the restaurants and shops. It was cleans the staff was really great and helpful. Housekeeping everyday. They even have a restaurant and bar on site which is really good.
Stayed 4 nights in Feb 2025

8/10 Good

Tye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Jan 2025

10/10 Excellent

Johanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and beautiful property
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Julio

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The place is well located and very well kept.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very friendly, hotel is absolutely beautiful!
Stayed 1 night in Jan 2025

10/10 Excellent

Maylene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , service was excellent the entire staff were friendly and very helpful, definitely recommend to speak to Bryan - the best
Stayed 7 nights in Dec 2024

8/10 Good

Erica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, excellent location and very friendly staff. They were prompt to offer a solution with a sister hotel when the jacuzzi was closed.
Stayed 7 nights in Dec 2024

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked the right place to stay I love everything about the property.. location.. food.. amazing service everyone was so welcoming and they will go above and beyond to make your stay memorable.. thank you all and im definitely coming back
Stayed 6 nights in Dec 2024

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Room comfort

Cartagena in late December.

Staff was friendly and helpful. Room was very dark and had no drawers or shelves to hold our clothes. Breakfast (included) was good but definitely not great. Location was good. Bar has a good vibe.
Stayed 5 nights in Dec 2024

6/10 Okay

Annum

Traveled with partner
Liked: Cleanliness, staff & service
This was a nice and cute hotel within the walled city. Very beautifully decorated and extremely close to everything within the walled city so definitely convenient. The negative here is on the room size - we had a normal sized room on the 3rd floor and the room is quite small. The washroom also feels like it’s part of the room as there’s no separating room for the washroom, more like a stall built in to one side with a toilet in it and another stall built into the next corner with a shower in it. I didn’t find that to be a very pleasant experience as it was all too close to the bed etc. not sure I’d return to the same hotel based on that. The breakfast was simple and decent. You can ask for eggs any way you like in the morning so that was nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth G., Houston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Casa La Factoría is located within the walled city, in the town center. We walked all throughout the town center from our hotel and never once felt unsafe. There are many restaurants nearby as well as a supermarket for all your needs Kevin at the from desk was very attentive as was the rest of the staff.
Stayed 7 nights in Dec 2024

4/10 Poor

Karina

Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming! Close to everything so I could walk where I needed to go!
Stayed 2 nights in Dec 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Rose Francine Anjanneth, Langford

Stayed 7 nights in Aug 2024

8/10 Good

DANIEL, Scarborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and doing their best despite that not everyone is english speaking. Just be polite and don't forget to tip. (Just don't expect any Emirates or USA luxury). Lovely boutique hotel located in unique building with main pool on the main floor and little jacuzzi pool on rooftop with sunbeds, sauna and spa. Take in count to climb some stairways ups and downs (No elevator!). Except small list of imperfections here and there, like long waiting for hot water in the shower, shower door not closed tightly with leaking water :) and few facilities need small upgrades around the hotel is nice and good enough for pleasant stay. Leave AC working on, 23-25c to take away high humidity in your room. Breakfast buffet is lovely with fresh prepared eggs and pastry. Be careful of Bocagrande beach area overloaded with scammers (don't order anything without seeing real menu in front of you!). After all, We would definitely recommend this hotel to stay in Cartagena. Awesome location and close to everything. Special thanks also to Kevin at Reception, for all tips / advices and welcoming us so nicely.
Stayed 8 nights in Oct 2024