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Gold Dust West Carson City

3.0 star property

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Photo gallery for Gold Dust West Carson City

Exterior
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Junior Queen Spa Suite | Desk, blackout drapes, iron/ironing board, free WiFi
Casino
Snowboarding

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar

Explore the area

Map
2171 E. William Street, Carson City, NV, 89701
  • Carson Hot Springs
    ‪3 min drive‬
  • Carson Nugget Casino
    ‪3 min drive‬
  • Nevada State Capitol
    ‪3 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪29 min drive‬

Room options

View all photos for Junior King Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior King Suite

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Queen Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Queen Suite

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Room Spa Suite

2 Room Spa Suite | Desk, blackout drapes, iron/ironing board, free WiFi

2 Room Spa Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior King Spa Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior King Spa Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Queen Spa Suite

Junior Queen Spa Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Junior Queen Spa Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Room Suite

2 Room Suite | Desk, blackout drapes, iron/ironing board, free WiFi

2 Room Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Gold Dust West Carson City

3-star Carson City hotel with 2 restaurants
2 restaurants, a casino, and 2 bars/lounges are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Gold Dust West Carson City offers 142 accommodations with coffee/tea makers and designer toiletries. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and hair dryers.

This Carson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Gold Dust West Carson City provides a hot tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a casino, a vending machine, and an arcade/game room. Complimentary self parking is available on site.

Gold Dust West Carson City has designated areas for smoking.

Guests are offered a complimentary full breakfast.
Gold Dust West Carson City has 2 restaurants on site.
The Grille - Onsite diner. Open 24 hours. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Grille

Things to do

  • Arcade/game room
  • Bowling alley
  • Casino
  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 23 2024 to June 18 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 2.22 per day
  • Rollaway bed fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Gold Dust Hotel
Gold Dust Hotel Carson City West
Gold Dust West Carson City
Gold Dust West Carson City Hotel Carson City
Gold Dust West Carson City Hotel
Gold Dust West Carson City Hotel
Gold Dust West Carson City Carson City
Gold Dust West Carson City Hotel Carson City

Gold Dust West Carson City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 550 out of 1185 reviews
Rating 8 - Good. 319 out of 1185 reviews
Rating 6 - Okay. 172 out of 1185 reviews
Rating 4 - Poor. 79 out of 1185 reviews
Rating 2 - Terrible. 65 out of 1185 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 1 night in Jan 2025

6/10 Okay

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean spacious room
Room was huge and very clean - bed was hard as a rock- if that's your thing then great but we both had back aches in the morning
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Liked: Staff & service
Rented the nicer room with the jacuzzi. (Notes )the property was under remodel so it might have been that. Room was nice had two rooms first was small kitchen area with microwave and small refrigerator then a kitchen table for a setting for three people then a small living room area with a couch, chair tv. Go into next room a large king bed then the jacuzzi which worked amazing. My issue was I notice things. All surface areas were clean but you could see a drink was spilled on the night stand area and it got the wall and they didn’t clean that it was like that in the kitchen area as well on the walls. I understand the maids only get a certain amount of time to clean but in some cases if things are notice they should be allowed longer. Then the bed if you like an extra firm bed this is your place. I couldn’t sleep on it I was on the chair most of the night. This is a king bed and it only had three small pillows so if you are a pillow person it would be best to bring your own.
Stayed 1 night in Jan 2025

8/10 Good

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Stayed 2 nights in Dec 2024

8/10 Good

Chin Foong

Stayed 1 night in Dec 2024

4/10 Poor

naveen Kumar

Traveled with family
Disliked: Staff & service
Not worth it.
Hard to find the reception. Alarm was on in the room. Disturbed my quality sleep needed for the rest of the vacation. Breakfast is not worth if ur Asian since I don’t eat pork or sausage. Disappointed.
Stayed 1 night in Dec 2024

6/10 Okay

Carmille Honey

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
First, when we got there the sheets are dirty but we didn’t complain. I don’t know if they really changed it. It has obvious dirt on the top sheet. Checking in was smooth. Our 2nd night was terrible. The receptionist called us saying that there was a complain about the noise and we have to keep it low or else they will call security. It’s as if we are prisoners and guests who went there for free. They concluded right away that it was coming from us. It was just the 3 of us with a preschooler. We were not banging or anything we were just talking and normally laughing. And so, after few minutes the security really came up and knocked which we were really shocked! That was the first time it happened in a hotel. The security said a hotel guest is complaining about a child noise and take note it was just 7pm! They should’ve told us that there is a restriction or could’ve told the other guest that it’s too early. It is not a child or family friendly hotel much more like hotel for casino players. They should restrict children in that hotel in the first place. It feels like we were staying in a library. I talked to the receptionist when we checked out and it seems he didn’t care about what guests have to say. I just booked the place because I thought it is part of South Lake Tahoe but never booking this place again.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel under renovation, pass through smoking zone
hotel is under renovation, none of the amenities are proper. for breakfast, coupons were given, and you have to walk across smoking zone in the casino for the restaurant. overall worst experience and there are better options available for same price in the neighborhood.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun stay
Slept well, did well in casino, friendly staff, free breakfast is substantial
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

8/10 Good

Khin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There are no shoes in the room.
Stayed 1 night in Dec 2024

4/10 Poor

Tabrez

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
Smoking smell in non smoking rooms fell sick
Stayed 1 night in Dec 2024

10/10 Excellent

Coleen

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Alexandre

Traveled with family
Liked: Cleanliness, staff & service
Renovation
They are renovating the place
Stayed 1 night in Dec 2024

8/10 Good

Lorena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Dec 2024

6/10 Okay

Mayra

Traveled with family and small children
Disliked: Cleanliness, staff & service
The staff can use customer services classes. I felt I could not ask for anything to the front receptionist because when I did, she would answer in a very rude way. I stayed for 3 nights, and no room cleaning was available. The trash cans were very small, so our trash piled up super-fast and there were no trash bags and when I ask the receptionist for more, she was rude about it. The room was dusty.
Stayed 3 nights in Dec 2024

8/10 Good

Evaristo

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet seat was not fixed. Desk area is hard to find; under construction
Stayed 1 night in Dec 2024

2/10 Terrible

Ronald

Business traveler
Disliked: Cleanliness, property conditions & facilities
The hotel is under construction making everything inconvenient
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Terrible experience here. The toilet seat was not clean. The room service comes on 3rd day on request and we were there for only two days. The breakfast in NOT CONTINENTAL. There were 4 breakfast options given and 3 were non-vegetarian options so not good for our vegetarian family. They could have at-least given some continental options like yogurt, bakery etc. The access to breakfast restaurant was through smoke filled casino lobby so we were worried accessing and sitting in that place for too long with our child. Not a family friendly breakfast place. They are undergoing renovation so access to restaurant, main lobby, room service is bad.
Stayed 2 nights in Dec 2024

2/10 Terrible

Hillary

Stayed 2 nights in Nov 2024

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Under construction/upgrade, other than that it was fine. People were friendly
Stayed 1 night in Dec 2024

4/10 Poor

Kuan-Ho

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024