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The Ivy Bush Royal Hotel By Compass Hospitality

3.0 star property

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Photo gallery for The Ivy Bush Royal Hotel By Compass Hospitality

Reception
Exterior
Shower, hair dryer, bidet, towels
Executive Twin Room, 2 Double Beds | 5 bedrooms, desk, free WiFi, bed sheets
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
11 Spilman Street, Carmarthen, Wales, SA31 1LG
  • Carmarthen Castle
    ‪4 min walk‬
  • Carmarthenshire County Museum
    ‪3 min drive‬
  • Skanda Vale
    ‪21 min drive‬

Room options

Deluxe Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use, 1 Double Bed

Standard Double Room Single Use, 1 Double Bed | 5 bedrooms, desk, free WiFi, bed sheets

Standard Double Room Single Use, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Queen Bed

5 bedrooms, desk, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite

Classic Suite | 5 bedrooms, desk, free WiFi, bed sheets

Classic Suite

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Twin Bed

5 bedrooms, desk, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Quadruple Room, Multiple Beds

5 bedrooms, desk, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | 5 bedrooms, desk, free WiFi, bed sheets

Standard Triple Room, 3 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room, 1 Bedroom

Standard Double or Twin Room, 1 Bedroom | 5 bedrooms, desk, free WiFi, bed sheets

Standard Double or Twin Room, 1 Bedroom

7.8 out of 10
Good
(6 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 5 bedrooms, desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(11 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 5 bedrooms, desk, free WiFi, bed sheets

Standard Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room, 2 Double Beds

Executive Twin Room, 2 Double Beds | 5 bedrooms, desk, free WiFi, bed sheets

Executive Twin Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds

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  • Free WiFi
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About this property

The Ivy Bush Royal Hotel By Compass Hospitality

3-star Carmarthen hotel walkable to Carmarthen Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and laundry facilities.
The Ivy Bush Royal Hotel By Compass Hospitality offers 70 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and bidets. This Carmarthen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This Carmarthen hotel also offers a sauna, a terrace, and a garden. Onsite self parking is complimentary.

The Ivy Bush Royal Hotel By Compass Hospitality is a smoke-free property.

A complimentary manager's reception is offered each day.
The Ivy Bush Royal Hotel By Compass Hospitality has a restaurant on site.
24-hour room service is available.

Languages

English, Polish, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 6.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 for adults and GBP 6.25 for children
  • Pet fee: GBP 20 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Spilman Hotel Carmarthen
Spilman Hotel
Spilman Carmarthen
Spilman Hotel Wales/Carmarthen
Ivy Bush Royal Hotel CARMARTHEN
Ivy Bush Royal Hotel
Ivy Bush Royal CARMARTHEN
Ivy Bush Royal
Ivy Bush Royal Hotel Compass Hospitality Carmarthen
Ivy Bush Royal Hotel Compass Hospitality
Ivy Bush Royal Compass Hospitality Carmarthen
Ivy Bush Royal Compass Hospitality
Ivy Bush Royal Compass Hospit
The Ivy Bush Royal Hotel By Compass Hospitality Hotel
The Ivy Bush Royal Hotel By Compass Hospitality Carmarthen
The Ivy Bush Royal Hotel By Compass Hospitality Hotel Carmarthen

The Ivy Bush Royal Hotel By Compass Hospitality Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 127 out of 335 reviews
Rating 8 - Good. 115 out of 335 reviews
Rating 6 - Okay. 56 out of 335 reviews
Rating 4 - Poor. 20 out of 335 reviews
Rating 2 - Terrible. 17 out of 335 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Vicky

Business traveler
Tired B&B
Basic budget hotel / B&B Slow service checking in whilst someone fixed a stapler (really?!) Room was very cold but there was an electric heater which I had to leave on all night, no heating in the bathroom. Quite tired looking - peeling vinyl on headboard, tears in curtains, mould on bath silicone etc.
Stayed 1 night in Dec 2024

6/10 Okay

Sheila

Traveled with partner
The hotel looked very smart and comfortable in the reception lounge and bar however I thought the room we had was not very clean, the bed was comfortable , draughty windows and in one corridor there was an open window that could not be closed having no catch! The breakfast was good though and the staff pleasant
Stayed 1 night in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean comfortable bed room was lovely gladly stay again
Stayed 1 night in Dec 2024

10/10 Excellent

R H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Gareth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Aaron

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed the night, there was running water noises that kept us up, we then moved rooms how ever when we moved rooms the night porter asked us to take a drink man back to his room, this drunk man had blood running from his head. The new room then had knocking all night and a shower that was just a dribble The whole hotel as a whole is very very dated and a mess I’ve emailed the hotel and asked for a refund but they are unresponsive - this is not acceptable
Stayed 1 night in Nov 2024

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 night stay
Great 2 night stay comfortable clean hotel friendly staff and great breakfast highly recommend
Stayed 1 night in Nov 2024

2/10 Terrible

Emily

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Sam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Gareth

Business traveler
Disliked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Christine

Business traveler
Liked: Cleanliness, staff & service, amenities
nothing unique, quite dated and not clean in public areas. Also lift not working
Stayed 1 night in Nov 2024

8/10 Good

Meyrick

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Stayed for 1 night. A wonderful experience. Breakfast was lovely. Staff very attentive and friendly. Cant wait to go back
Stayed 1 night in Nov 2024

8/10 Good

Huw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Mandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Darren

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Ruth, swansea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a complete overhaul. New carpets. beds. New lift. New walls. Could hear everything through the walls. Sorry wouldnt stay here again. Staff really friendly breakfast great
Stayed 1 night in Nov 2024

8/10 Good

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and park, welcome at reception, located very close to shops, restaurants, bars etc. Had a good night's sleep and breakfast was tasty. Main areas of hotel well appointed, clean and modern. Room was a little dated and tired looking. Outside on street hotel looked scruffy.
Stayed 1 night in Oct 2024

4/10 Poor

Cheryl-Lynn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not recommend this hotel.
Lady on reception was very welcoming. Check in was smooth. However, was called back as their system wasn’t working. My room was down graded from a queen size bed to a standard double bed. No manager on site to help. Room is so out dated, carpets are stained and dirty, mould in bathroom, bed was very uncomfortable. No fan in room. A lot of Mosquitos in the room and bathroom. Photos on website are from over 10 years ago. They do not have a gym as per their website. Definitely try to avoid staying here. The only good thing is they have a big car park.
Stayed 2 nights in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff & the food are great, really are. Unfortunately the hotel interior/ rooms are in need of a makeover. Some work on the cosmetics would improve the hotel greatly.
Stayed 3 nights in Oct 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Richard

Business traveler
Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Paul

Business traveler
Liked: Staff & service, room comfort
Room in need of some tlc
I've stayed here before and don't remember having a room (217) as poor as this one. Whilst the bed and pillows and desk area was fine, the carpet was almost worn out and the water pressure in the shower was pretty much a dribble. Turn the shower head upside down and the water all but stopped. However, the barman was good, waitresses good, evening meal was very nice as was breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

David and Susan

Xxxx
Stayed 1 night in Sep 2024