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Stevens Inn a Howard Johnson by Wyndham

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Stevens Inn a Howard Johnson by Wyndham

Exterior
Bar (on property)
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Free daily buffet breakfast
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Pet friendly
  • Pool
  • Gym

Explore the area

Map
1829 S Canal St, Carlsbad, NM, 88220
  • Living Desert State Park
    18 min walk
  • Carlsbad Dog Park
    2 min drive
  • The Flume
    1 min walk
  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    7 min drive

Room options

View all photos for Room, 2 Queen Beds, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-in Shower)

Desk, soundproofing, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sleep Inn & Suites Carlsbad Caverns Area

Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (870)
The price is $106
per night
$119 total
includes taxes & fees
Jan 11 - Jan 12
Sleep Inn & Suites Carlsbad Caverns Area

About this property

Stevens Inn a Howard Johnson by Wyndham

Carlsbad hotel with restaurant
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free weekday breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Stevens Inn a Howard Johnson by Wyndham offers 220 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Carlsbad hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Stevens Inn a Howard Johnson by Wyndham features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This business-friendly hotel also offers laundry facilities and room service (during limited hours). Guests can use the outdoor pool at a partner property. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Stevens Inn a Howard Johnson by Wyndham has designated areas for smoking.

A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.
The Flume Room - Onsite restaurant.
Blue Cactus Lounge - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Cactus Lounge
  • The Flume Room

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 5,000 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night, plus a one-time cleaning fee of USD 200.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per pet, per night plus USD 200.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Property Registration Number 4784

We should mention

This property does not have elevators
The seasonal pool will be open from May 15 to October 31
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Stevens Inn a Howard Johnson by Wyndham Hotel
Stevens Inn a Howard Johnson by Wyndham Carlsbad
Stevens Inn a Howard Johnson by Wyndham Hotel Carlsbad

Stevens Inn a Howard Johnson by Wyndham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 430 out of 995 reviews" "
Rating 8 - Good. 291 out of 995 reviews" "
Rating 6 - Okay. 136 out of 995 reviews" "
Rating 4 - Poor. 78 out of 995 reviews" "
Rating 2 - Terrible. 60 out of 995 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Clint

Liked: Cleanliness, property conditions & facilities, room comfort
Carlsbad September 2024 - Ok
Trip was a day trip to Caverns. Stayed at Stevens and only one disappointment was the breakfast, because there wasn't much too it and staff looked as if up all night. Other than that, the Young man at desk was more than helpful, with sharing local activities and places. Room very clean and accessible. The evening bar, featured a DJ, which was nice. Overall, good experience but was really surprised on morning buffet. No pastries, oatmeals, yogurt, fruit.
Stayed 1 night in Sep 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked this hotel, pool was nice
Stayed 2 nights in Jul 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAYED HERE 8 YEARS AGO AND IT WAS NICE...NOT SURE IF WYNDHAM OWNED IT THEN..KILLED ONE ROACH IN THE BATHROOM AND 2 OUTSIDE THE ROOM DOOR ON PATIO. BED BUGS (SEE PHOTO). WHEN WE CHECKED OUT THE NEXT MORNING, I SHOWED THE CLERK THE DEAD ROACH IN A BOTTLE AND HE SAID "SORRY ABOUT THAT, BUT WE DID HAVE SOME RAIN LATELY. OTHER THAN THAT, HOW WAS YOUR STAY?" NO OFFER TO COMPENSATE AT ALL. TOLD HIM TO JUST GIVE ME MY RECEIPT SO I COULD LEAVE AS SOON AS POSSIBLE. WILL NOT STAY AT THIS PROPERTY AGAIN
BED BUGS
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Stayed 3 nights in Sep 2024

10/10 Excellent

gumbo

Stayed 1 night in Sep 2024

2/10 Terrible

Andrea

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Poorly maintained property
The property was poorly maintained. My family & myself had to change rooms twice. First room only had hot water, no cold water functioning in the tub. The second room change, the wall air conditioning unit was stuck / frozen. Room temperature was an uncomfortable 76 degrees. As it was the temperature outside was already extremely hot. Be aware that there is an additional $25 hold added to your reservation for room service or other incurred expenses. Will never stay here again! The property does not look like how it is advertised online!
Stayed 2 nights in Aug 2024

8/10 Good

Billy, Grand Prairie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend if you visit Carlsbad
Stayed 2 nights in Aug 2024

6/10 Okay

Olivia

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are old . Shampoo and lotion were horrible . towels need to be replaced . pool was filthy .
Stayed 3 nights in Aug 2024

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night staff that checked me in for an extremely late check in was so kind and got us checked in so promptly ( he could tell we were tired) He was informative and inviting. Breakfast staff was a little less friendly but they were attentive to what seemed like regulars. Some inappropriate jokes from the kitchen my daughters were embarrassed over hearing. The room itself was comfortable and quiet. Overall I’d say it was a great stay.
Stayed 2 nights in Aug 2024

8/10 Good

christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight for Carlsbad caverns !!
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna M.

Traveled with family
Liked: Property conditions & facilities, room comfort
I stayed one night and was charged almost $600 for a one night Stay. Apparently, I made the reservations through Hotel.com and someway, Expedia took the reservation and I got double charged for one night stay the hotel said that they would reimburse the money but that it may be a problem on Hotel.com‘s part and for me to get a hold of you because you apparently booked me and Expedia booked me in charged me double I want this problem taken care of immediately please before I wind up, reporting it to the Better Business Bureau thank you for your attention to this matter
Stayed 2 nights in Aug 2024

6/10 Okay

Randall

Traveled with family
Ice machine not working!!
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth Z

Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth Z

Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness
All was good except for the A/C in our room . It made too much noise. Kept waking me up!
Stayed 1 night in Jul 2024

8/10 Good

Javier A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay! Very clean room but the drain in our shower was a little slow as was the toilet flushing. Good gym and pool, could use some shade spots at the pool. Very dog friendly and the staff were great from check in to check out. We would stay again, family of 4 with dogs
Stayed 3 nights in Jul 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We visit very often. We like thee we room close to the pool. We also like that there’s a bar on the property along with a full restaurant. The free breakfast needs improvement.
Stayed 2 nights in Jul 2024

10/10 Excellent

JENNIFER L

Stayed 2 nights in Jul 2024

4/10 Poor

Scott

Traveled with family
Disliked: Amenities, property conditions & facilities
Overall, the beds were nice. However, there were several things that were wrong with the property. Yes, it’s an older property, but still needs definitely updating. Huge amount of sulfur smell coming from the bathroom and there was hot water in the actual toilet tank. The phone in the room did not work neither did the fridge. And then the staff incorrectly charged me after I had already paid for it.
Stayed 1 night in Jul 2024

10/10 Excellent

JENNIFER L

Liked: Cleanliness
Stayed 7 nights in Jun 2024

8/10 Good

Diana

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jesse

Stayed 3 nights in Jun 2024