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Holiday Inn Express Carlsbad, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Carlsbad, an IHG Hotel

Exterior
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Indoor pool
Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
2210 W Pierce Street, Carlsbad, NM, 88220
  • Carlsbad Medical Center
    8 min walk
  • Eddy House
    14 min walk
  • Pecos River Flume
    17 min walk
  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    16 min drive

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio Suite, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking (Leisure)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Mobility)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, Accessible, Non Smoking (Mobility)

  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Carlsbad

Pool
Hot Tub
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1043)
The price is $113
per night
$127 total
includes taxes & fees
Dec 8 - Dec 9
Comfort Suites Carlsbad

About this property

Holiday Inn Express Carlsbad, an IHG Hotel

Carlsbad hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Holiday Inn Express Carlsbad, an IHG Hotel offers 80 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers.

This Carlsbad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Carlsbad, an IHG Hotel features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers multilingual staff, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Holiday Inn Express Carlsbad, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlsbad Holiday Inn Express
Holiday Inn Express Carlsbad
Holiday Inn Express Hotel Carlsbad
Holiday Inn Express Carlsbad Hotel
Inn Express Carlsbad Hotel

Holiday Inn Express Carlsbad, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 217 out of 420 reviews" "
Rating 8 - Good. 127 out of 420 reviews" "
Rating 6 - Okay. 45 out of 420 reviews" "
Rating 4 - Poor. 21 out of 420 reviews" "
Rating 2 - Terrible. 10 out of 420 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great, I rarely give a 5 star review, but I've had some 1 star reviews on the past couple of hotels, this place was nice from the check-in process, our room was clean, and the pool and hot tub was great, the breakfast was very good and hot food was served with plenty of options. We were within walking distance of a few restaurant options, I'd stay here again. I recommend this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Yanin

Stayed 1 night in Aug 2024

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nohemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tina

Traveled with family
Room was comfortable and clean. Staff was helpful and kind.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal!
Nice, quiet hotel. Good location.
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
most important it was very clean, quality toiletries, all Dove
Stayed 1 night in Jul 2024

10/10 Excellent

Daviin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good my only issue was late check in time took an hour after check in time to get us a room
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristi

Stayed 1 night in Jun 2024

10/10 Excellent

Janet

Traveled with family
Happy Campers
We are doing a road trip and Carlsbad was a stop, the hotel was amazing and staff very courteous, I would definitely stay their again
Stayed 2 nights in Jun 2024

10/10 Excellent

Heather

Stayed 1 night in May 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing we didn’t like was that it was very noisy, we could hear the vehicles driving by, very loud. We thought the window was open.
Stayed 1 night in May 2024

10/10 Excellent

Kayla

Stayed 3 nights in Mar 2024

10/10 Excellent

Martin and Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, great place to stay.
Stayed 1 night in May 2024

6/10 Okay

Domingo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The bed was hard and hurt my hips, I tried but couldn’t get comfortable and lost sleep
Stayed 1 night in Apr 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud traffic noise.
Stayed 1 night in Apr 2024

6/10 Okay

Anthony

Traveled with family
Liked: Staff & service, property conditions & facilities
We checked in and found our room had not been serviced. It was a mess. They upgraded us to a suite at no extra cost, but it was a hassle to move our bags to two different rooms. Breakfast was 'ok', but the juice machine was broken.
Stayed 1 night in Apr 2024

4/10 Poor

Yancey

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Comfortable hotel with non-functional laundry
Attendant at front counter upon check-in was not friendly and didn't provide needed information without being prompted, and overall was unhelpful. Laundry dryers in the laundry facility were out of order and were needed during our stay. The breakfast was great and the staff in the morning was much more friendly and accommodating. The beds were very comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tania was very helpful, bedding issue addressed. Very welcoming and housekeeping staff was friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean breakfast was great
Stayed 1 night in Feb 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023