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Comfort Suites Carlsbad

2.5 star property

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Photo gallery for Comfort Suites Carlsbad

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi
Lobby
Lobby
Seasonal outdoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Laundry

Explore the area

Map
2600 West Pierce St, Carlsbad, NM, 88220
  • Carlsbad Medical Center
    ‪5 min walk‬
  • Pecos River Flume
    ‪9 min walk‬
  • Living Desert Zoo & Gardens State Park
    ‪14 min drive‬
  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Comfort Suites Carlsbad

Carlsbad hotel with free breakfast
Along with a fitness center, this hotel has a 24-hour business center and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool, and a business center are onsite.
Comfort Suites Carlsbad offers 87 air-conditioned accommodations with complimentary newspapers and hair dryers. Beds feature pillowtop mattresses. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
In addition to a seasonal outdoor pool, Comfort Suites Carlsbad provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Complimentary uncovered self parking is available on site.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a national park
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Ice maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Carlsbad Hotel
Comfort Suites Carlsbad
Comfort Suites Carlsbad Hotel
Comfort Suites Carlsbad Carlsbad
Comfort Suites Carlsbad Hotel Carlsbad

Comfort Suites Carlsbad Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1001 reviews
Rating 8 - Good. 197 out of 1001 reviews
Rating 6 - Okay. 29 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Clean. Comfortable. Great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay!

Our extended family enjoyed 2 suites and everyone was comfortable and slept well. The rooms were clean and well maintained. The only issue we had was that our room was in need of tissues and more cups. I asked the front desk as we left for an outing to have the tissues and cups restocked in our room; however, they were not we made do, with what we had.
Plenty of room for cousins!
Sitting area was comfy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 weeks. Very comfortable. Breakfast lady was excellent.
Stayed 12 nights in Feb 2025

10/10 Excellent

Rebecca

Traveled with family
Nice nice nice ✌
Stayed 1 night in Feb 2025

10/10 Excellent

Clint

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin, Cypress

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really large rooms, great shower, comfortable beds, excellent free popcorn
Stayed 1 night in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was a great stay! Crystal at the front desk was a great host & very informative, only downfall is TV was out of service we never got to use it
Stayed 1 night in Feb 2025

2/10 Terrible

Donny

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Very nice! And great breakfast
Stayed 3 nights in Feb 2025

10/10 Excellent

Sanoma

Traveled with family
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. I will be staying there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Mary, Dumas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the counter went out of her way to be friendly and helpful!! She recommended Lucy’s as a place to eat and it was amazing!! She offered to help with anything we needed. Explained breakfast and how it worked and where everything was at (gym and pool).
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, welcoming, excellent showrrs and soft beds.
Stayed 2 nights in Jan 2025

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Jan 2025

8/10 Good

Lin

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was exceptional! Friendly, knowledgeable, helpful and efficient - a real delight. The room was clean and comfortable, and the breakfast was good and plentiful, with lots of choices.
Stayed 1 night in Jan 2025

10/10 Excellent

Noel, Roswell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Staff is super friendly. Comfy bed and clean room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Katrin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 2-night stay at the Comfort Suites Carlsbad. Suggestion: a few exterior outlets (220/110) and/or an investment into EV chargers would be a great value-added bonus to support and accelerate the clean energy transition. Thank you for the consideration!
Stayed 2 nights in Jan 2025

10/10 Excellent

SAMANTHA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice. Room was clean. Easy check in/out. All as it should be.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Hotel was located close drive to Carlsbad caverns. It was quiet and clean. Comfortable beds. Offered popcorn and cookies in evening as well as typical hotel breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The only place to stay in Carlsbad

This is the place to stay when in Carlsbad. The staff is hospitable, friendly, courteous, attentive, and professional. From the welcome I received at check-in to the welcoming smiles and greeting each time we returned to the hotel after our hikes the staff really made the difference with our stay. I found out Carlsbad culture is not as service-minded or hospitable in the service industry, but the staff at this hotel is top notch, they provide a refreshing experience that is very hard to find in Carlsbad. The hotel is well kept, and the hot tub was such a nice amenity to take advantage of after our drive into New Mexico and after our hikes. The complimentary breakfast is amazing with great choices and serving trays are never empty, the staff is on top of providing a great breakfast experience. The front desk provided popcorn in the day, and we were treated to chocolate milk and cookies in the evening. Thank you for making our stay pleasant.
Stayed 3 nights in Dec 2024