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Crown and Mitre Hotel

3.0 star property

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Photo gallery for Crown and Mitre Hotel

Lobby
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Bar (on property)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Room service
  • Pet friendly

Explore the area

Map
4 English Street, Carlisle, England, CA3 8HZ
  • Carlisle Guildhall
    ‪1 min walk‬
  • Carlisle Cathedral
    ‪2 min walk‬
  • Tullie House Museum and Gallery
    ‪2 min walk‬
  • Carlisle (CAX)
    ‪15 min drive‬

Room options

View all photos for Junior King Suite

Junior King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Junior King Suite

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for King Suite with Four Poster Bed

King Suite with Four Poster Bed | Desk, iron/ironing board, free WiFi, bed sheets

King Suite with Four Poster Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard King Room

Standard King Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club King Room

Club King Room | Desk, iron/ironing board, free WiFi, bed sheets

Club King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, 1 Large Twin Bed

Deluxe Single Room, 1 Large Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, 1 Large Twin Bed

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive King Suite

Executive King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Cumbria Park Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very Good, (940)
The price is $82
per night
$98 total
includes taxes & fees
Feb 18 - Feb 19
Cumbria Park Hotel

About this property

Crown and Mitre Hotel

3-star Carlisle hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Crown and Mitre Hotel offers 91 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an indoor pool, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Crown and Mitre Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
Peace and Plenty - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Peace and Plenty
  • Tavern Bar

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Crown And Mitre Hotel
Crown and Mitre Hotel Hotel
Crown and Mitre Hotel Carlisle
Crown and Mitre Hotel Hotel Carlisle
Crown Mitre Hotel Sure Hotel Collection by Best Western

Crown and Mitre Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 460 out of 1001 reviews
Rating 8 - Good. 347 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Russell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in very slow waited 15 mins whilst reception dealt with one person and before any other person came to help
Stayed 1 night in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service
Difficult for hotel with major work going on in street outside. Hotel room very dated. No walk-in shower. Shower in bath doesn’t work for me. Still very good value for price paid.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities
Had a steak at hotel & it was like rubber they said they would do another. But the chef should have got it right first time .canealled breakfast .
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a great location
Stayed 1 night in Nov 2024

2/10 Terrible

Selina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Broken shower, toilet not flushed upon arrival, paid for a premium kimg room but didn’t look like the one in pictures. Old furniture and cramped up. No space to move. Checked out a few hours and didn’t return.
Stayed 1 night in Oct 2024

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with everything needed for a night away
Stayed 1 night in Oct 2024

10/10 Excellent

Emy

Stayed 2 nights in Oct 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
Booked hotel for 2 nights when checking room pillows were filthy snd stained and matress protector changed rooms sgain pillows and bedding dirty and stained moved to 3rd room again pillows filthy and protector on bed badly stained snd marked ended up moving to another hotel so spoilt weekend
Stayed 2 nights in Oct 2024

6/10 Okay

Sam

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was tiny and the sash windows rattled in the wind. We had to wedge them with paper. The pool was closed for maintenance. We were not advised of this in advance.
Stayed 1 night in Oct 2024

10/10 Excellent

Roma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wee overnight stay in the Borders , Carlisle is a lovely place to wander round the historic buildings and charity shops and a few antique ones too. Not to mention the pubs and restaurants all within easy access from the Crown and Mitre. Lovey old hotel which is going through a wee clean and repair at the moment.Which ment the swimming pool was closed .But in all, a lovely hotel and the staff were all fantastic knowledgeable and professional.
Stayed 1 night in Oct 2024

4/10 Poor

John

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel,grest central location,the staff were all amazing, only thing missing were bed sideights in the bedroom but shall defiantly stay in the hotel again
Stayed 3 nights in Oct 2024

8/10 Good

Ashley

Stayed 1 night in Sep 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Evelyn

Stayed 2 nights in Oct 2024

6/10 Okay

Steve

Business traveler
Disliked: Staff & service
Dated hotel, unfriendly staff
Receptionist left us standing there for a while before acknowledging that we were there, rather rude I felt. The welcome was not warm and not at all friendly, I would not recommend this hotel, it is old fashioned and the staff not really the best in hospitality.
Stayed 1 night in Oct 2024

10/10 Excellent

Malcolm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4th stay at this hotel, ideal position right in the middle of everything. Will be back for our 5th visit very soon.
Stayed 2 nights in Oct 2024

6/10 Okay

Guest

Liked: Room comfort
Disliked: Staff & service
Be AWARE
Hot water was not available until after 10 PM due to high volume of guests. Also, stayed in a building were rooms were next to cathedral and bells were chiming throughout the night until late evening around 11 PM. Also heavy construction is occurring throughout the city center were the hotel is located. Be Aware!
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

2/10 Terrible

G

Stayed 2 nights in Sep 2024

10/10 Excellent

MARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant
Stayed 1 night in Oct 2024

6/10 Okay

Ian

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Magnus

Stayed 1 night in Sep 2024