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Overview of Crown Hotel

Photo gallery

2 bars/lounges, poolside bar
Indoor pool
Indoor pool
Indoor pool
Plasma TV

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationBrunton Park7 min drive
    Popular LocationSt Mary's Church8 min drive
    Popular LocationCarlisle Racecourse8 min drive
    AirportCarlisle (CAX)10 min drive

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About this area

Carlisle

Located in Carlisle, Crown Hotel is in a rural area. Tullie House Museum and Gallery and Carlisle Guildhall are local landmarks, and the area's natural beauty can be seen at Lake District National Park and Solway Coast. Looking to enjoy an event or a game while in town? See what's happening at Brunton Park or Carlisle Racecourse. Enjoy the great outdoors with hunting, hiking/biking trails, and mountain biking, or hop on a bike rental nearby and explore all the area has to offer.
Popular Location

What's nearby

  • Brunton Park - 7 min drive
  • St Mary's Church - 8 min drive
  • Carlisle Racecourse - 8 min drive
  • Green Market - 10 min drive
  • Carlisle Guildhall - 10 min drive

Getting around

  • Wetheral Station - 1 min walk
  • AirportNewcastle Intl. Airport (NCL) - 65 min drive

Restaurants

  • Conservatory Restaurant – Garden-view restaurant with a bar offering British cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.

About this property

Crown Hotel

This hotel features a restaurant, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a poolside bar, and 24-hour room service. All 51 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find plasma TVs with satellite channels, and other amenities include premium bedding and coffee makers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 12.95 for adults and GBP 5.00 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Private picnics

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Italian
  • Japanese
  • Polish
  • Romanian

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 5 2020 to December 3 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 12 per pet, per night
Dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 for adults and GBP 5.00 for children (approximately)
  • Pet fee: GBP 12 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
4.4
Excellent
5 - Excellent
168
4 - Good
97
3 - Okay
16
2 - Poor
9
1 - Terrible
2

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service
Great if you’re not black!
The check in was lengthy...probably due to covid.... The room was ok. The bathroom looked nice and clean other than few dead bugs by the window... The bed was ok- quite comfy. We had a family suite. But don’t think the hotel and the service is 4 stars at all... Without going into too much detail we faced racism and I witnessed other guests being talked rude to...guess what: they were black too! It’s a shame...but we won’t be returning to this area 100%!
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Amazing stay! Clean and extremely comfortable rooms. All of the staff were excellent, reception was exceptional! Food was faultless and breakfast served exactly as requested! All as we are getting back to a new normal!! Thank you everyone!
Stayed 1 night in Aug 2020

3/5 Okay

Happy face iconLiked: Room comfort
Sad face IconDisliked: Staff & service, property conditions & facilities
Sadly, we won’t return or recommend.
Hotel is tired. Room had dirty marks on light switch and in general needed re-vamping. Breakfast staff couldn’t cope with number of guests due to COVID rules and so despite pre-booking a time slot, it took a considerable time to get in for breakfast and an age to be served. We see this as a management issue as the staff were trying very hard to please guests.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, room comfort
Better than expected Real treat
Stayed 1 night in Jul 2020
LEFT_FULLBLEED_ONE_HALF

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