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Overview of Crown and Mitre Hotel

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Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet Friendly
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationGreen Market1 min walk
    Popular LocationCarlisle Guildhall1 min walk
    Popular LocationCarlisle Cathedral2 min walk
    AirportCarlisle (CAX)24 min drive

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About this area

Carlisle

Crown and Mitre Hotel is located in Carlisle. Carlisle Guildhall and Tullie House Museum and Gallery are cultural highlights, and some of the area's landmarks include Calthwaite Hall and Lanercost Priory. Looking to enjoy an event or a game while in town? See what's happening at Brunton Park or Carlisle Racecourse. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Green Market - 1 min walk
  • Carlisle Guildhall - 1 min walk
  • Carlisle Cathedral - 2 min walk
  • Tullie House Museum and Gallery - 2 min walk
  • Bitts Park - 6 min walk

Getting around

  • Carlisle Station - 7 min walk
  • AirportCarlisle (CAX) - 24 min drive

Restaurants

  • Peace and Plenty – Restaurant offering local cuisine. Serves lunch, dinner, and light fare.
  • Tavern Bar – Serves light fare.

About this property

Crown and Mitre Hotel

Timezone: Europe/London With a stay at Crown & Mitre Hotel, Sure Hotel Collection by Best Western in Carlisle, you'll be just steps from Green Market and Carlisle Guildhall. This hotel is 21.1 mi (33.9 km) from Lake District National Park and 0.1 mi (0.2 km) from Carlisle Cathedral. Stay in one of 91 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and a ballroom. For lunch or dinner, stop by Peace and Plenty, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Fri, Aug 21 2020 - Wed, Mar 31 2021 (dates are subject to change):
Swimming pool

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking
  • Limited parking spaces

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 8.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Ballroom
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from August 21 2020 to March 31 2021 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 8.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
4.0
Very Good
5 - Excellent
122
4 - Good
172
3 - Okay
49
2 - Poor
16
1 - Terrible
14

4.1/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay with some grumbles
Good clean hotel. Well run. Told we could book breakfast at check in (Covid arrangements), but told they were fully booked on check-in. Pretty terrible that a hotel can not cater for their known residents (room booked months before). Also staff very prickly about parking car in the hotel car park. Beware.
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Staff & service
dated but nice
Nice hotel in the middle of town very easy access to everything but hotel itself is dated some bits look like it’s from the 60/70s
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, room comfort
Wekend Stay
This was a weekend trip with my 3 sisters.The hotel was centrally located and the on site car park was a bonus. The hotel could do with a bit of a re furb.. new carpets. bathrooms etc
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely planning a return stay.
The building is beautiful with some of the features simply stunning. The decor of the room was dated however the bed was comfy, the shower excellent. Everything you could need for a few days rest & relaxation. Staff friendly and helpful.
Stayed 2 nights in Aug 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
Hotel was good, staff welcoming and everything good value but rooms are due a refresh.
Stayed 1 night in Aug 2020
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