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Overview of County Hotel

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Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

Some amenities are temporarily unavailable.
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Explore the area

    Popular LocationCarlisle Guildhall6 min walk
    Popular LocationGreen Market6 min walk
    Popular LocationCarlisle Cathedral8 min walk
    AirportCarlisle (CAX)21 min drive

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About this area

Carlisle

Located in Carlisle, County Hotel is in the city center and near a train station. Tullie House Museum and Gallery and Carlisle Guildhall are local landmarks, and the area's natural beauty can be seen at Lake District National Park and Solway Coast. Looking to enjoy an event or a game while in town? See what's happening at Brunton Park or Carlisle Racecourse. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Carlisle Guildhall - 6 min walk
  • Green Market - 6 min walk
  • Carlisle Cathedral - 8 min walk
  • Tullie House Museum and Gallery - 9 min walk
  • Bitts Park - 11 min walk

Getting around

  • Carlisle Station - 1 min walk
  • AirportNewcastle Intl. Airport (NCL) - 70 min drive

Restaurants

  • Gallerie – Serves breakfast, lunch, and dinner. Reservations required.

About this property

County Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 84 rooms feature modern comforts like flat-screen TVs with satellite channels, along with free WiFi. Room service, coffee makers, and hair dryers are among the other amenities available to guests.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Wed, Sep 09 - Thu, Dec 31 (dates are subject to change):
Dining venue(s)

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces

Food and drink

  • English breakfast available for a fee daily 7 AM–9:30 AM: GBP 8 for adults and GBP 4 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Portuguese

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats only
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 8 for adults and GBP 4 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
3.2
5 - Excellent
60
4 - Good
161
3 - Okay
133
2 - Poor
68
1 - Terrible
57

3.3/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

2.8/5

Property conditions & facilities

3/5 Okay

Excuses, Excuses
It was stated good breakfast included in the rate, not so a bag of cold food you had to go to reception and collect. room was not cleaned and a bag with toilet roll and tea,coffe,sugar left outside room door, no clean towels despite a sign in bathroom telling you to leave them on floor. When I went to reception was informed you had to leave them outside your room and they would swap them. Nothing to tell you any of this, they are using covid as an excuse for everything. The only saving grace was the lovely lady at reception who brought us clean towels . Won’t be hurrying back
Stayed 2 nights in Aug 2020

2/5 Poor

Business traveler
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Tired old and cheap
The hotel was cheap but there are better places to stay at the same price. There is parking at the back and check in is ok. But the rooms and the alleyways are all old and cleanliness is not good. Just didn’t even feel like going out of the room.
Stayed 1 night in Aug 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
Tired hotel
This hotel is very tired. The 1 member of staff was very helpful though. When booking with Hotels.com I paid extra for the breakfast which was disappointingly a bagged continental style breakfast.
Stayed 1 night in Aug 2020

1/5 Terrible

Traveled with family and small children
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Room was scruffy, carpet was marked and not properly stuck down, bathroom was dirty and window looked out onto filthy fire escape covered in dog dirt. Advertised as coming with full English but told, instead, it’d be a pastry and some juice in a bag. Left within an hour or so and went elsewhere.
Stayed 2 nights in Aug 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
The staff are pleasant and helpful, hotel has a central location with free parking for residents behind the hotel. Rooms are comfortable but could do with some updating. No food was being served at the time but there are plenty of options nearby and Wetherspoons across the road.
Stayed 2 nights in Aug 2020
LEFT_FULLBLEED_ONE_HALF

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