County Hotel

3.0 star property

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Photo gallery for County Hotel

Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service
$58
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
9 Botchergate, Carlisle, England, CA1 1QP
  • Carlisle Cathedral
    ‪8 min walk‬
  • The Sands Centre
    ‪12 min walk‬
  • Carlisle Castle
    ‪12 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 2 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Single Room

7.4 out of 10
Good
(9 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

Twin Room

7.6 out of 10
Good
(9 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

7.4 out of 10
Good
(3 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room

7.2 out of 10
Good
(32 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

County Hotel

3-star Carlisle hotel with restaurant
This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Victorian hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 10.00 for adults and GBP 8.00 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 245 out of 1010 reviews
Rating 8 - Good. 329 out of 1010 reviews
Rating 6 - Okay. 219 out of 1010 reviews
Rating 4 - Poor. 119 out of 1010 reviews
Rating 2 - Terrible. 98 out of 1010 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

peter

Traveled with group
Disliked: Cleanliness, property conditions & facilities

Carlisle racing

Cheap and cheerful. Very run down room we had. Got a lovely bite on my leg to prove it.
Stayed 2 nights in May 2025

8/10 Good

Averil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very friendly and helpful. Family room was spacious and excellently cleaned. For the price it was very reasonable. 2 minutes to railway station , and bars and eating houses. An excellent location for all amenities. Take into consideration that this building is very old but kept to good standard . Loads and loads of towels for one night stay. If in Carlisle again I would definitely stay here everything you need on the doorstep
Stayed 1 night in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in iis quick.
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Lovely hotel, the staff were lovely, very clean, nice rooms. Would definitely stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Jayne

Stayed 1 night in May 2025

4/10 Poor

Clive

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The noise was terrible at night from the bars on the road and we hardly got any sleep
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was impressive but that it didn’t have a way of properly cooling the room, other then an oscillating fan (thanks very much for that)
Stayed 2 nights in May 2025

4/10 Poor

Matthew

Stayed 1 night in May 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, room comfort

Location Location Location!

Location and staff were superb. Building dates but the positives more than outweighed the “older style “ building. Would definitely return so that says it all! Thank you. 😃
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
The hotel was perfect for the train and walking to the centre. The room was very tired. Would stay again.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
The room overlooked a busy side street, so it was constant noise all night long and I couldn't get any sleep.
Stayed 1 night in May 2025

8/10 Good

Gwen

Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

GRAINNE

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous building..Charming property..Fantastic staff very comfortable
Stayed 1 night in May 2025

2/10 Terrible

Mark

Stayed 1 night in Apr 2025

8/10 Good

Tammy

Stayed 2 nights in Apr 2025

10/10 Excellent

GRANT

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Keith

Business traveler
Disliked: Cleanliness, property conditions & facilities

Check what you are offered is what you get.

Although advertised as free parking it was only after I booked that I received an email advising that it was on a first come basis. As a result I had to use paid parking. Room was in need of renovation. Sink didn’t drain. Very good breakfast made up for other things.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

convenient in central Carlisle

We were impressed by the helpfulness and friendliness of the staff, Dale in particular, who helped us change rooms from frankly a dingy non-soundproofed room to a much nicer room a floor higher, overlooking the street. Traffic noise did not bother us and we slept well. The building itself needs a fortune spent on maintenance and the furnishings need replacing/updating. This once lovely Victorian hotel is not just tired, it is exhausted. If you need a hotel in central Carlisle and are not upset by delapidation and tatty furniture, give the County Hotel a try.
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is easily accessible I'm disabled and in a wheelchair but everything is accessible. The staff are so friendly and helpful. I enjoy the shopping areas of Carlisle and its so easily from the hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Dario

Business traveler
Disliked: Property conditions & facilities, room comfort

Shabby but clean

It is shabby and had seen better days (probably about the same time as the Bay City Rollers were in their prime ) , but for a sleep it was fine for the price . I arrived at 10pm and left at 530am so what more did I need ?
Stayed 1 night in Apr 2025