Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. Additionally, a 24-hour front desk, a garden, and a picnic area are onsite.
Balay Kogon offers 26 air-conditioned accommodations with ceiling fans. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This Carles hotel also offers a terrace, a garden, and a picnic area.
Balay Kogon is a smoke-free property.
Onsite venue - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare.
Languages
English, Filipino
Property amenities
Parking and transportation
No onsite parking available
Food and drink
A bar/lounge
A restaurant
Conveniences
24-hour front desk
Guest services
Concierge services
Housekeeping (daily)
Outdoors
Garden
On the beach
Picnic area
Terrace
Spa
Massage
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Air conditioning
Ceiling fan
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: PHP 1500 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Balay Kogon Hotel Carles
Balay Kogon Hotel
Balay Kogon Carles
Balay Kogon Hotel
Balay Kogon Carles
Balay Kogon Hotel Carles
Balay Kogon Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
There should be more local food options and take advantage of the great resources in the community around the property instead of offering very basic foreign menu.
I came to this Island to unwind in Balay Kogon but as soon as I arrived I became frustrated and dissappointed as to how they treat their costumer.
They lack communication and follow through, they misled the guest (moving to another property).
They need to improve their costumer service, they need to be proactive, the cleanliness is appaling, not much activity in the Island to do with, the restaurant doen’t have much choices. I expected more in this property Island but I didn’t get what is there to offer in their website. I am
So dissppointed especially the costumer service and their lack of communication before and during in the Island. There is a terrible in the toilet, same is through in their commin toilet. They need to address this issues for the guest to be able to enjoy their stay. They also need to know what to they mean about the word complimentary as I dont think they understand fully. I met the property manager and we discussed a lot of things but not the issues I had with the property. And they have to removed the Balay Kogon in all the booking websites as they used this as a trap for you to booked then it is not available. Shame we didn’t get what we booked for but definitely I will not come back at all. They need to improve in all aspect to be able to be competitive enough. I have never experience such a terrible service in a private island property until this moment. You have potentials develop the people who work in the property.
Balay Kogon is beautiful because the properties are detached and its charming because of its cogon roofs. The gardens are lush and well taken cared off. The staffs are very helpful and courteous.
Location is amazing and resort is perfect getaway and be with nature. Staff is wonderful, patient, funny and brings that local Sicogon hospitality that is unmatched. The rooms are wonderful, clean, peaceful and has everything you need. We stayed here for a week when others only 2-3 days and was worth every day of the stay for peace and quiet. Isolation is not for everyone as some might not be cool with eating only in one place, no wifi, and just the ocean and mountain as your playground. But for those that really want to get away from it all, this is it!
The view was spectacular! This is the place to get away from city life and just relax. Island hopping is available and at your own pace: you can stay longer or shorter at any stop. Did I say views were spectacular?
Katrina
Stayed 1 night in Nov 2018
10/10 Excellent
JOHN RONALD
Aug 24, 2018
RELAX...
excellent place and ambiance was very peaceful....no wifi signal that made the family more conversation...
It is definitely a REPEAT PLACE for us looking forward to comeback again soon. Just a suggestion: The nearby fisherman folks is a community worth tapoing. They can provide the freshiest catch. We were able to buy crabs and fish there but was charged corkage fee. I know that this is a hotel guidelines but this should apply to guest not buying their food in the hotel. We ordered our food in the hotel 3 main courses with desserts and drinks but still ended up paying extra for seafoods not even available in the hitel tht day. They should replace the noozles of their toiletries. I ended up fixing them each time I use them. The heater is not working well. Imagine taking a shower wth water so cold and abruotly changed into HOT water and nack again to COLD all within 2 mins in the shower! That was quite an experiece. What’s commendable are the very helpful staff particularly the security guards, Mae who helped us wth ICE when my daughter had a sprain late at night. Kim our waiter was oarticularly attentive to us as well. Pizza and burgers will be a great addition to ur menu.