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Vale Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vale Resort

Exterior
Exterior
Property amenity
Sauna, steam room, body treatments, body scrubs, facials
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • The Royal Mint Experience
    10 min drive
  • Vale Grill
    9 min walk
  • Pontyclun Station
    9 min drive
  • Cardiff (CWL-Cardiff Intl.)
    23 min drive

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

  • 215 sq ft
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • 215 sq ft
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Double Room

  • 344 sq ft
  • Golf view
  • Sleeps 2
  • 1 Double Bed

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About this property

Vale Resort

4-star Pontyclun hotel with golf course
2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, 3 bars/lounges, and a fitness center are onsite.
Vale Resort offers 143 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Vale Resort features a golf course and outdoor tennis courts. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This family-friendly hotel also offers an indoor pool, a spa tub, and a fitness center. Onsite valet parking is complimentary.

Vale Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Vale Resort has 2 restaurants serving breakfast, lunch, and dinner.
Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 22 2024 to December 10 2024 (dates subject to change):
  • One of the swimming pools
  • Sauna
  • Spa tub
The property will be renovating from October 24 2024 to December 10 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 491 out of 862 reviews" "
Rating 8 - Good. 233 out of 862 reviews" "
Rating 6 - Okay. 86 out of 862 reviews" "
Rating 4 - Poor. 32 out of 862 reviews" "
Rating 2 - Terrible. 20 out of 862 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jean

Stayed 1 night in Sep 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

terry

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Huge resort hotel. Room was huge but very dated and the bathrooms could do with updating
Stayed 1 night in Jul 2024

10/10 Excellent

khalid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel great service
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Stayed 1 night in Sep 2024

4/10 Poor

Marc

Stayed 2 nights in Aug 2024

8/10 Good

Hugh

Traveled with group
An excellent choice for an overnight stay in the Cardiff / Penarth area
Stayed 1 night in Sep 2024

10/10 Excellent

Alice

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Stayed 1 night in Aug 2024

6/10 Okay

Hannah

Traveled with partner
Liked: Cleanliness, amenities
Beautiful grounds but rooms decor was a little tired and we had to cancel breakfast as the queue was so long.
Stayed 1 night in Aug 2024

10/10 Excellent

Cathryn

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Hettie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay and staff were fantastic, could not recommend enough. The food was tasty but the had difficulty with our order and was not as good as our first night's food. Would still go back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nick

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing stay, absolutely fell in love with this place. Would highly recommend and good price for everything you get!
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Beautiful hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Very nice hotel , really enjoyed staying here , fabulous breakfast one of the best in a hotel stay . Would recommend to family and friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

A

Liked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Beverly

Liked: Staff & service
Disliked: Cleanliness
We’ve stayed here before and it’s ok, it’s probably at the lower end of being a four star hotel because whenever we’ve stayed it’s never super clean (we wouldn’t have stayed here again except it was the only available place when we were in town for a concert) - this time there was a false eyelash left on the floor, the bathroom floor looked like it had been maybe swept but not mopped as you could see water marks on the floor, cobwebs on the windows. The worst thing this time was the fire alarm that sounded twice for a few seconds between 3:30 and 4am, we couldn’t get an explanation as to what this was about but we couldn’t get back to sleep so not a great experience. On the plus side - we had room service when we arrived and breakfast the next day and the food was good, staff are friendly. A quick note about taxis, which is not the hotels responsibility but is something to bear in mind: it can be difficult to get an Uber or taxi to/from Cardiff, it must be too far from Cardiff centre for most drivers. Reception won’t book a taxi for you but they do have local cab firm numbers at the desk and let you use the phone to pre-book for yourself. Pre-booked Ubers also work
Stayed 1 night in Aug 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden room
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Andreas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gwesty arbennig
Comfortable and above all convenient stay for visiting thia year's Eistedddfod in Pontypridd. Lovely hotel, great facilities and 2 golf courses on site. Staff are very friendly, Welsh speaking and want to ensure your stay is as comfortable as possible.
Stayed 5 nights in Aug 2024

8/10 Good

andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of space in a good location convenient for a wedding nearbye
Stayed 1 night in Aug 2024