A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Change of towels is available on request.
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
The Parkgate Hotel features a full-service spa and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
3 meeting rooms are available. This eco-certified hotel also offers dry cleaning/laundry services and a front-desk safe.
The Parkgate Hotel has designated areas for smoking.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Sorting Room - Onsite brasserie. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Welsh
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
The Sorting Room
Things to do
Full-service spa
Gym
Conveniences
24-hour front desk
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Business services
3 meeting rooms
Full-service spa
4 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Steam room
Accessibility
No elevator
More
6 floors
Banquet hall
Designated smoking areas
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Towels provided
Entertainment
49-inch LED TV
Food and drink
Electric kettle
More
Air conditioning
Heating
Laptop workspace
Mobile key entry
Phone
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
Property is also known as
The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff
The Parkgate Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Beautiful building, staff very friendly and professional. Lovely room with full length windows, spotlessly clean bathroom, super soft towels! Breakfast was excellent with a wide choice to suit all. Would definitely revisit
What an amazing hotel, exceptional cleanliness, friendly staff and great food. I’ve stayed at some great hotels around the globe and this is certainly up there with the best. Location for Cardiff amenities is perfect too.
I absolutely love this hotel it’s the ultimate in comfort and luxury. Never fails me. I’ve stayed with friends, with my partner and even on my own as a little treat.
Had a lovely overnight stay with the wife at the Parkgate Cardiff. Excellent location near Central Station and just off St Mary's Street with all its pubs and restaurants. Room was lovely and clean, although we were on the 4th floor, the window in the room looked like it could do with replacing, was draughty and dated with a very limited view towards the city centre. Breakfast in the morning was amazing though. Would stay there again and hope for a better view next time.
Gavin
Stayed 1 night in Jan 2025
10/10 Excellent
William
Traveled with family and small children, Traveled with family