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Mercure Cardiff North Hotel

4.0 star property

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Exterior
Exterior
Classic Double Room, 1 Double Bed | Premium bedding, memory foam beds, in-room safe, desk
Daily buffet breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • Gym

Explore the area

Map
Circle Way East, Cardiff, Wales, CF23 9XF
  • Cardiff Castle
    ‪6 min drive‬
  • Cardiff International Arena
    ‪6 min drive‬
  • Principality Stadium
    ‪7 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪27 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Premium bedding, memory foam beds, in-room safe, desk

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(77 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(15 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Premium bedding, memory foam beds, in-room safe, desk

Privilege, Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Cardiff North Hotel

4-star hotel in Llanedeyrn
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and conference space. Housekeeping is available on request.
Mercure Cardiff North Hotel offers 132 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and a garden. Parking is available onsite for a surcharge.

Mercure Cardiff North Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 11:00 AM.
The Bay Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 12.50 to 14.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bay Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 to 14.50 per person
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff North Park Inn
Park Inn Cardiff North
Park Inn Radisson Cardiff North
Park Inn Radisson Hotel Cardiff North
Radisson Cardiff North
Radisson Park Inn Cardiff North
Park Inn Radisson Cardiff North Hotel
Park Inn By Radisson Cardiff North Wales
Park Inn By Radisson Cardiff North Hotel Cardiff
Cardiff Park Inn
Park Inn Hotel Cardiff
Cardiff North Hotel AccorHotels
Cardiff North AccorHotels
Hotel The Cardiff North Hotel By AccorHotels Cardiff
Cardiff The Cardiff North Hotel By AccorHotels Hotel
Hotel The Cardiff North Hotel By AccorHotels
The Cardiff North Hotel By AccorHotels Cardiff
Park Inn by Radisson Cardiff North
Hotel AccorHotels
AccorHotels
Cardiff North Accorhotels
Mercure Cardiff Hotel Cardiff
Mercure Cardiff North Hotel Hotel
Mercure Cardiff North Hotel Cardiff
The Cardiff North Hotel By AccorHotels
Mercure Cardiff North Hotel Hotel Cardiff

Mercure Cardiff North Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 449 out of 954 reviews
Rating 8 - Good. 276 out of 954 reviews
Rating 6 - Okay. 128 out of 954 reviews
Rating 4 - Poor. 59 out of 954 reviews
Rating 2 - Terrible. 42 out of 954 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and cheap

Old and poor condition. Looks like this place was last touched in the 90s.
Stayed 1 night in Mar 2025

8/10 Good

Geraint

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Cheryl-Lynn

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Okay, but don’t think I will stay here again.

Room was big, but cold. Bed was huge and comfortable. Nice coffee machine, but not enough coffee pods or milk. Nice hot shower. A bit noisy room with hearing the traffic. Paid over £100 for 1 night, would have expected parking to be free. Menu very limited, not a lot of variety to choose and very expensive. Food was cold on delivery to the room and missed items. Cooked breakfast was cold and not a lot of tables set up. Coffee machine wasn’t working at breakfast. I had to ask to have this fixed to have a coffee.
Stayed 1 night in Mar 2025

6/10 Okay

Thomas

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My room hadn't been cleaned properly, stickymarks on the furniture and stains on seats. The food in the restaurant was very good but drinks from the bar are a bit expensive.
Stayed 2 nights in Mar 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Laura

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Awful customer service

I never like bad reviews but our stay at this hotel was not what it should have been. arrived and checked in - went to our room to be met with a huge stench in the room went back to reception to ask if we can move because the room smelt .. reception reply “ok” Anyway we moved to a new room .. on arrival there thought lovely , bigger room everything was great (we thought) Went out for food came back to room to settle down just before midnight for the evening to find the toilet was over flowing all over the bathroom, feces and whatever else everywhere 🤮 My husband went to reception to ask someone to come sort it out and gave us another room key to move rooms. packing our room up at midnight with the toilet still overflowing … now Into the bedroom! Awful! we moved rooms and thankfully other than a cold shower in the morning all was ok for our second night. 2night stay .. 3 different rooms No sorry , no explanation or acknowledgment to how it all effected -nothing .. wasn’t even asked if we had a nice stay on check out. But… the Barman and restaurant staff on Saturday 15th March - exceptional ❤️ really lovely and if reception staff were as professional the place would great . Definitely wasn’t worth over £500 to stay and will never ever return !
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Overall a good stay and easy access into city with easy parking too. Restaurant forgot our order in eve so had a long wait for food.
Stayed 1 night in Mar 2025

2/10 Terrible

Gabriella

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Handy for Cardiff Metropolitan University Sports campus
Stayed 1 night in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kaliyah, Krakow

Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Liam

Liked: Cleanliness, staff & service, room comfort

Good

The stay was pretty good for the price. Obviously the room suited the price offer.
Stayed 1 night in Feb 2025

6/10 Okay

Richard

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not enough pillows. Air con/heat unit not working Room smelt of smoke Not as clean as room we had here 1 month ago TV remote broken Room booked for 2 adults one child and only one double bed Not as impressed as we had been before when we stayed
Stayed 1 night in Mar 2025

10/10 Excellent

Mustafa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay comfortable and clean room 10/10 recommended
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Curtis

Stayed 1 night in Feb 2025

8/10 Good

Darryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay and would stay again. The breakfast was very good and the food was lovely too. Only negative which is small but asked a few times for the remote for tv to be changed/fixed and nothing was done.
Stayed 2 nights in Feb 2025

10/10 Excellent

Salman

Stayed 1 night in Feb 2025

4/10 Poor

Caja

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Fiona

Stayed 2 nights in Feb 2025

8/10 Good

Ceri

Liked: Room comfort
Had a decent 2 night stay here, a couple of small issues like having to chase staff for an extra pillow as there weren’t any in the room like there has been on previous occasions I’ve stayed here and having to ask them to refill the shower gel as it was empty. Otherwise room was very comfortable and warm. I did find it a bit annoying that they now charge for parking and you have no discount on the charge if you’re staying in the hotel, personally think you should have a slight reduction.
Stayed 2 nights in Feb 2025