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Four Points Flex by Sheraton Cardiff

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Cardiff

Daily buffet breakfast (GBP 11.95 per person)
Exterior
Lounge
Standard Twin Room (Bunk beds) | 1 bedroom, desk, laptop workspace, blackout drapes
Standard Double Room, Accessible | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
$68
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Station Approach, Saunders Road, Cardiff, Wales, CF10 1RH
  • Cardiff International Arena
    ‪7 min walk‬
  • Cardiff Castle
    ‪8 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Family Room, 2 Twin Beds

Family Room, 2 Twin Beds | 1 bedroom, desk, laptop workspace, blackout drapes

Family Room, 2 Twin Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Efficient Double

Efficient Double | 1 bedroom, desk, laptop workspace, blackout drapes

Efficient Double

8.2 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Four Points Flex by Sheraton Cardiff

3-star hotel in Cardiff City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Four Points Flex by Sheraton Cardiff offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Cardiff hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A total renovation of this property was completed in March 2021.

Four Points Flex by Sheraton Cardiff is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Four Points Flex by Sheraton Cardiff has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Renovated entire property - March 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Hotel Sleeperz
Cardiff Sleeperz
Cardiff Sleeperz Hotel
Hotel Sleeperz
Sleeperz
Sleeperz Cardiff
Sleeperz Cardiff Hotel
Sleeperz Hotel
Sleeperz Hotel Cardiff
Sleeperz Hotel Cardiff Wales
Sleeperz Hotel Cardiff Wales
Sleeperz Hotel Cardiff
Four Points Flex by Sheraton Cardiff Hotel
Four Points Flex by Sheraton Cardiff Cardiff

Four Points Flex by Sheraton Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1075 reviews
Rating 8 - Good. 306 out of 1075 reviews
Rating 6 - Okay. 105 out of 1075 reviews
Rating 4 - Poor. 47 out of 1075 reviews
Rating 2 - Terrible. 24 out of 1075 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Karen

The soap dispenser in the shower had run out, the light on the left of the bed didn't work, the shower temperature control was barely movable and the shower door didn't close properly. All were reported after my first night, nothing had been rectified by the second.
Stayed 2 nights in May 2025

10/10 Excellent

Fiona Sweenie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value. Great location and cery clean comfortable room
Stayed 1 night in May 2025

8/10 Good

Irena

Liked: Cleanliness, property conditions & facilities
The location near to the train station was really convenient; the bed was comfortable (for one person); and reception staff very helpful. The room was a bit cramped, especially the shower room, with nowhere to hang towels or place toiletries. Also, the air conditioning was noisy (so switched it off), and it seemed to 'spark up' in the middle of the night (even though switched off).
Stayed 2 nights in May 2025

10/10 Excellent

Tamsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel have stayed before my room seemed to have been renovated recently so was in lively condition staff were extremely friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for transport and city nightlife
Stayed 2 nights in May 2025

8/10 Good

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Mike

Stayed 1 night in May 2025

8/10 Good

leighton

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Akhil

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was a poor stay with a very very small double room. The bed was extremely uncomfortable and the rooms was nothing like those advertised while booking. I would recommend just going to a travel lodge for the same price as that would be far and wide a better experience
Stayed 2 nights in May 2025

8/10 Good

Gerwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the excellent member of the front desk team who ensured my checkin despite a very late arrival following a significant GWR train delay.
Stayed 1 night in May 2025

6/10 Okay

Martin

Traveled with group
Liked: Cleanliness
Stayed 4 nights in May 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Cleaners

Hotel was very much as expected the two negatives about the whole thing was the fact that one of the hotel cleaners decided to use the toilet in our hotel room whilst changing the sheets, when we returned that is all you could smell in the room. We went and bought an air freshener but in a room with no window the smell was there for a while. The second would be the fact that the rooms get so hot at night and the air conditioning only goes as low as 18 degrees which was of no help at all when you’re physically melting in bed. Reception staff was fantastic and ease of access was great.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel if on a budget.

For an 'Express' style hotel this was perfectly good. The only problem with the room was that the air-con wasn't working but that didn't cause us an issue. Breakfast was plentiful and good quality. The staff were very helpful and friendly.
Stayed 2 nights in May 2025

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are tiny
Stayed 2 nights in May 2025

10/10 Excellent

T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay.

Excellent hotel. Friendly staff. Lovely, clean room. Great location for transport and shops / restaurants. Will stay again.
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right next to the train station and on the way to St. Mary Street. The breakfast was good and the room was cool. All had nice views.
Stayed 2 nights in May 2025

6/10 Okay

Abi

Disliked: Cleanliness, staff & service, room comfort
I believe we got downgraded from a superior room to a double room. The front desk called it an upgrade but we had a bad view and noise coming from outside our room at all times of the day and night
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room for a one night stay over was comfortable and clean.
Stayed 1 night in May 2025

2/10 Terrible

Elizabeth

Disliked: Staff & service, property conditions & facilities
I did not have a good experience location is ok . Obviously they’re having problems with their pipes cause our room smelt like sewer. We had many problems that was just one.
Stayed 1 night in May 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Other lovely night away hotel is lovely clean great location
Stayed 1 night in May 2025

8/10 Good

Maria

Stayed 1 night in May 2025

2/10 Terrible

Youcef, McLean

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn’t have any parallel single beds. Instead, it had bunk beds that were terribly difficult to climb. There was a huge spot of some disgusting stuff on the sheet. The door of the bathroom did not have any privacy and it screams like an old train at opening and closing. Very bad experience.
Stayed 1 night in May 2025