A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a steam room are onsite.
Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Park Plaza Cardiff features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This eco-certified hotel also offers a steam room, a terrace, and multilingual staff.
Park Plaza Cardiff is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Laguna Kitchen and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
A bar/lounge
A restaurant
Restaurants on site
Laguna Kitchen and Bar
Things to do
Fitness classes
Full-service spa
Health club
Indoor pool
Steam room
Family friendly
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services
Business services
Conference space
Meeting room
Outdoors
Pool loungers
Terrace
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
More
At least 80% lighting from LEDs
Banquet hall
Biodegradable drinking straws available
Built in 2005
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Fireplace in lobby
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 17.95 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was ok but not 4-5 stars ,the health suite was awful, we booked this hotel because of the health suite as our son has used it before, the health suite was tired, the jacuzzi was broken and has been for 4 plus months, the steam room had either no or very little steam, and the pool was really cold way below the levels it should be (we have our own pool so know the regular temperatures) we spoke to numerous people who all said it was really cold and some were members who regularly go there
Phoned to see if all spa facilities were working and was told yes but on arrival the hot tub was out off order and another person said it has been for ages , then this morning I had a cold breakfast with an added piece of plastic, I will never stay again
The hotel is beautifully presented with great facilities. That being said, one of those 'Facilities ' is a Entertainment venue which it appears on a Saturday night has loud music until 3am. There is not mention of this when you check in or book. The staff said that they would have moved us to another room, but who wants to do that middle of the night when you just want to get to sleep ?
Vivid
Stayed 2 nights in Dec 2024
10/10 Excellent
Tanyia
Dec 23, 2024
Tanyia
Stayed 1 night in Dec 2024
10/10 Excellent
Catherine
Dec 22, 2024
Weekend break
We have stayed prior to this visit,I am very fussy with beds and pillows,but,I love the Plaza ones,normally,I will go for a swim,forgot my bathers.Also,the Christmas atmosphere was lovely.
Had to move rooms as the initial room didn’t seem to have heat working properly which was strange, moved to an accessible room which are not really my favourite but it was just for the night so fine. Parking across the road is convenient and they validate at the hotel. Otherwise all good
Great hotel but Jacuzzi is not actually available.
Lovely hotel in a great location, superb rooms and really relaxed atmosphere. You'll have to pay for parking or know the city and park for free 15min walk away. Pool was great but the big let down was the jacuzzi wasnt working and it one of the reasons I chose the hotel over another close by. Didn't see any clear notice of this when booking or prior to arrival, that it would be out if action.
Great stay. Room was very spacious and clean! Would definitely stay again!
Verified traveler
Stayed 1 night in Dec 2024
6/10 Okay
Fraser
Business traveler
Dec 4, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Wifi very unreliable making this unsuitable for business. Bar very expensive and one member of bar staff struggling to serve customers in reasonable time. Room average. Decent gym.
A nice hotel with very friendly staff. Clean but a little dated. As an example, USB plug sockets sould be standard nowadays. Anything else is dated or being done to a budget. Its probably a good 3 star rather than a 4 star hotel. Evening meal read well on the menu, but the execution was poor and quite a disappointment. However, they were busy because of Beaujolais Day, so may have been a one off. Breakfast on the other hand was fantastic and very well stocked. Overall a pleasant experience and I would stay again.