A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a steam room are onsite.
Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Park Plaza Cardiff features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This eco-certified hotel also offers a steam room, a terrace, and multilingual staff.
Park Plaza Cardiff is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Laguna Kitchen and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
A bar/lounge
A restaurant
Restaurants on site
Laguna Kitchen and Bar
Things to do
Fitness classes
Full-service spa
Health club
Indoor pool
Steam room
Family friendly
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services
Business services
Conference space
Meeting room
Outdoors
Pool loungers
Terrace
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
More
At least 80% lighting from LEDs
Banquet hall
Biodegradable drinking straws available
Built in 2005
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Fireplace in lobby
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 17.95 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Lovely hotel, spa was fantastic and very clean. Room was spacious, clean and modern. Reception staff were unreal, and breakfast was the best I’ve ever had at a hotel (and I stay at a hotel at least once a week with work). Would highly recommend.
Real nice hotel with easy access to Cardiff city centre,
The bar has a nice vibe, and staff friendly
We used the pool and the leisure staff were really nice and helpful,
Joel
Stayed 1 night in Feb 2025
10/10 Excellent
Garreg
Feb 28, 2025
Liked: Staff & service, room comfort
Lovely one night stay.Didnt have our breakfast booking so had to show our booking confirmation.Early check in as room was ready.
Comfy bed, however the broken guttering led to a constant dripping of water which meant we had a very disturbed night sleep.
Lovely pool, but the juccuzzi was switched off. As the jucuzzi was one of the reasons I booked the Park Plaza, having had a very stressful 6 months, and was looking forward to the relax; I felt let down.
Lovely breakfast, staff helpful.
3pm check in and 12 noon check out are great 👍 However, room was very dark with barely any natural light. Had ordered twin beds but we got a double. Called front desk who said they were fully booked and couldn't offer anything other than single duvets. Not ideal as were friends sharing, not a couple. One sidetable was really dusty, cleaners must have missed this many times! Also had a room that could adjoin the one next door so not soundproof at all. No robes or slippers provided in the room but available for £10 hire fee - should state this in the booking blurb so guests are aware.
Great hotel, lovely room, good breakfast.
The knockdown from 5 start is because the pool facilities were tired and awaiting replacing so are closed off in part.
Had a great stay, would of liked to use some of the spa facilities but was informed they were closed for maintenance. Hotel was lovely and clean, room service was excellent
Phil
Stayed 2 nights in Feb 2025
6/10 Okay
Chris
Business traveler
Feb 7, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only booked the hotel for the swimming pool but to be told on arrival it was being repaired and would not be available was very disappointing