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Holland House Hotel Cardiff By Sunday

4.0 star property

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Photo gallery for Holland House Hotel Cardiff By Sunday

Lobby
Lobby
Reception
Classic Triple Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool

Explore the area

Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Cardiff International Arena
    ‪11 min walk‬
  • Cardiff Castle
    ‪14 min walk‬
  • Principality Stadium
    ‪18 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪30 min drive‬

Room options

View all photos for Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Classic Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Panoramic Room, 1 Double Bed, City View

  • Sleeps 2
  • 1 Double Bed

Similar properties

Breakfast, lunch and dinner served

Novotel Cardiff Centre

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very Good, (1001)
The price is $101
per night
$121 total
includes taxes & fees
May 14 - May 15
Novotel Cardiff Centre

About this property

Holland House Hotel Cardiff By Sunday

4-star hotel in Cardiff City Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a conference center are onsite. Housekeeping is available on request.
Holland House Hotel Cardiff By Sunday offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Holland House Hotel Cardiff By Sunday features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Holland House Hotel Cardiff By Sunday is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 21 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (32 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 21.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 456 out of 1004 reviews
Rating 8 - Good. 280 out of 1004 reviews
Rating 6 - Okay. 131 out of 1004 reviews
Rating 4 - Poor. 83 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Andy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nowhere stated i had to pay £21 for parking, used card details as believed this was for standard for hotels as a guarentee yet card tapped and £21 taken out of my account. Could not use water after 9.p.m due to a shortage. So coming in from a concert and having to gonto bed covered in spilt alchol and sweat was not a nice experience, would have asked for a replacement hotel if we knew before check-in. Brekfast was not worth money paid for and selection of drinks at the bar was limited due to half of it being out of stock. Room and Hotel itself lovely and one of the comfiest beds slept in a hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Stayed 1 night in Jan 2025

6/10 Okay

Natasha

Traveled with family
Had girls doing videos in changing rooms how i was trying to change , jacuzzi wasnt working , pool wasnt up to standards , overall not happy as was looking forward to pool and jacuzzi my daughter was disappointed too.
Stayed 1 night in Jan 2025

8/10 Good

Daniel J

Stayed 1 night in Jan 2025

10/10 Excellent

Donal

Stayed 2 nights in Jan 2025

10/10 Excellent

Jwamer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel in Cardiff

Dry nice room but the bathroom needs fixing
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Stayed 1 night in Jan 2025

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Alex

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Bed uncomfortable. Zipped together and at different heights. Cupboards tired and broken. Carpet and windows dirty. Gym showers covered in hair. Pool / spa loud and dirty
Stayed 3 nights in Jan 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel and spa. Ideal distance from town. A great spa, pool, bar and a great sky bar.
Stayed 2 nights in Dec 2024

4/10 Poor

Nicola

Traveled with partner
Disliked: Amenities, property conditions & facilities
No atmosphere in bar. Additional payment for use of pool not expected. Will not stay there again
Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay, wasn’t happy with paying £10 each to use the swimming pool when we had already paid to stay the night. Otherwise the stay was lovely.
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not much we didn't like. Handy to trains ( our preferred method of transport), to Cardiff central, and easy to get in and out. Lifts are confusing and can leave before you get to the door. Dining room very good, commend the chef. And the more than adequate room had a bath! A rarity in hotels these days but very welcome. We've never stayed in a bad Mercure, that remains the case.
Stayed 2 nights in Dec 2024

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Conrad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, property conditions & facilities
The hotel was very freshly decorated, with some lovely but not excessive amounts of Xmas decs. The room was generously sized, warm and had everything we needed. However on the second day no room service happened, so we had to ask for the minimum of towels and tea tray top up. Staff were all very pleasant and breakfast was very good too. All in all a very good, reasonably priced place to stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

Lee

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Reception staff and parking good, room terrible. Shower was cold and sink blocked. Tv had 3 working channels, room was like an oven and would not cool down. Lifts noisy next to the room. Will stay in the easy hotel next door in future.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality

Great hotel, awesome location, and amazing room - very good value for money
Stayed 1 night in Dec 2024

8/10 Good

asha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s ok.
Stayed 2 nights in Nov 2024

10/10 Excellent

Natalie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay once again! Lovely facilities, big rooms, I’ve always enjoyed my stays here
Stayed 1 night in Dec 2024