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Hotel Indigo Cardiff by IHG

4.0 star property

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Photo gallery for Hotel Indigo Cardiff by IHG

Exterior
Premium bedding, in-room safe, desk, blackout drapes
View from property
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • Cardiff Castle
    ‪5 min walk‬
  • Principality Stadium
    ‪10 min walk‬
  • Cardiff University
    ‪14 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Room amenity

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout drapes

Premium Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Hotel Indigo Cardiff by IHG

4-star hotel in Cardiff City Centre
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and 24-hour room service.
Hotel Indigo Cardiff by IHG offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to meeting rooms and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 43 square feet (4 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance.

Hotel Indigo Cardiff by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Lefel6 Bar and Restaurant - This steakhouse specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Polish, Portuguese, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 18 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
  • Nearby parking fee: GBP 18.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Hotel Indigo Cardiff by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 972 out of 1302 reviews
Rating 8 - Good. 240 out of 1302 reviews
Rating 6 - Okay. 63 out of 1302 reviews
Rating 4 - Poor. 13 out of 1302 reviews
Rating 2 - Terrible. 14 out of 1302 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standards have dropped!
Booked as we have stayed previously. There was not enough toilet paper for one night and we ran out! Last time we stayed, we had complimentary drinks in the fridge, however, this was not provided on this stay so a little disappointing. Room was smaller than ones we had stayed in previously. I think I would book a more competitively priced hotel next time. Breakfast was good. Staff are always lovely.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, prepared to be flexible to help its g
This was a New Year's Eve stay - we had dinner in a nearby restaurant and then returned to the hotel's 6th floor bar. It was a relief to find a civilised space after the noise of the restaurant and surrounding streets. We'd been told the bar would close at 11pm, but the bar staff kept it open for those of us up there at midnight - which was hugely appreciated - and into the bargain we were able to see spectacular fireworks from across Cardiff Bay. Other highlights included the excellent buffet breakfast, my comfortable bed and the shower, with buttons to turn it on and off. The hotel is located in the Dominion Arcade and has 24 hour reception, which makes it more secure.
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Had a lovely stay here, very centrally located in the shopping area. Comfortable good size room plus breakfast was really nice. Only downside is that there is only one lift for both staff and guests so you can end up waiting a while for it!
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Not as good as our previous stays. Room could have been warmer. Good location but no onsite parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing
Amazing staff, lovely rooms, mattress was hard for our likely only negative.
Stayed 1 night in Dec 2024

8/10 Good

Tara

Easy access. Great staff
Stayed 1 night in Dec 2024

8/10 Good

Olga

Stayed 2 nights in Dec 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super happy
Customer service was exceptional, room was decorated well and very spacious, absolutely loved the shower
Stayed 2 nights in Dec 2024

10/10 Excellent

KEITH

Stayed 1 night in Dec 2024

8/10 Good

Keshav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very well located, spacious rooms and excellent breakfast!! Hotel is located on the high street so very convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantasic hotel, beautiful, quirky, great service and attention to detail, brilliant food and restaurant coupled with a great location, everything a top boutique hotel should be. Highly recommended.
Stayed 1 night in Dec 2024

8/10 Good

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

MR JAMES G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding choice of Hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were amazing. Rooms immaculate. Well worth the stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 3 nights in Dec 2024

10/10 Excellent

Shelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, rooms super comfy, bathroom and shower was lovely..great that the room has a fridge..great location would definitely stay again
Stayed 1 night in Dec 2024