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Hotel Indigo Cardiff, an IHG Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Indigo Cardiff, an IHG Hotel

Exterior
Exterior
View from property
Premium bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • St. David's
    ‪1 min walk‬
  • Cardiff Castle
    ‪3 min walk‬
  • New Theatre
    ‪4 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Room amenity

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout drapes

Premium Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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The price is $88
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$106 total
includes taxes & fees
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About this property

Hotel Indigo Cardiff, an IHG Hotel

4-star hotel in Cardiff City Centre
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and 24-hour room service.
Hotel Indigo Cardiff, an IHG Hotel offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to meeting rooms and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 43 square feet (4 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance.

Hotel Indigo Cardiff, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Lefel6 Bar and Restaurant - This steakhouse specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Polish, Portuguese, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 18 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
  • Nearby parking fee: GBP 18.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff, An Ihg
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff, an IHG Hotel Hotel
Hotel Indigo Cardiff, an IHG Hotel Cardiff
Hotel Indigo Cardiff, an IHG Hotel Hotel Cardiff

Hotel Indigo Cardiff, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 935 out of 1251 reviews" "
Rating 8 - Good. 228 out of 1251 reviews" "
Rating 6 - Okay. 60 out of 1251 reviews" "
Rating 4 - Poor. 15 out of 1251 reviews" "
Rating 2 - Terrible. 13 out of 1251 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel in Cardiff with consistently good service. New restaurant is excellent and well worth visiting.
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hidden gem , tucked away off a busy Main Street , really quiet. Rooms are big and excellently decorated with reminders of Welsh industry. Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel lovely decor in rooms
Very lovely receptionist checked me in. The food in the restaurant was delicious with good service.
Love this rocking chair in my room
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem
Lovely hotel with original features and a really cozy vibe, Great beds, nice extras. Really good breakfasts too
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

SUK YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
令人稱心滿意的短旅程
酒店於大街上（但宅的招牌不顯眼，要細心一點才能找到，它就在Lloyds Bank旁），四周商店、餐廳林立，走幾分鐘已到達Cardiff castle。 工作人員笑容滿面，態度親切友善。 房間寬敞，活動空間充裕，裝潢雅緻。浴室清潔，梳洗用品齊全。 餐廳裝潢優雅，提供味道很好的早餐。 酒店後門走2-3分鐘可達NCP停車場，入住時務必要向工作人員取長時間泊車的優惠編號。
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The room was lovely, the breakfast was great and all the staff were extremely friendly and helpful! Will book to stay again
Stayed 1 night in Oct 2024

10/10 Excellent

yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay but not perfect
The location is very good. The cleanliness and overall look of the hotel is also very good. The most disappointing thing is that the bed was very soft. New mattresses would greatly improve the stay. Also breakfast was v average. The staff need to write down orders and also the food quality should be improved
Stayed 2 nights in Oct 2024

8/10 Good

Rebecca

Stayed 1 night in Oct 2024

10/10 Excellent

Alveena

Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! So many unique Welsh touches! Highly highly recommend!
Stayed 2 nights in Oct 2024

8/10 Good

June

Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Stayed 1 night in Sep 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed a few times at this hotel always been pleased. Unfortunately this time bed in room224 was two single beds put together I had a terrible nights sleep, breakfast service was disappointing after we sat at our table, I had to ask for our coffee 3 times !!! asked reception to keep hold off our baggage whilst we went around the shops, gave my bag receipt back to reception ,they came back within incorrect bag.Just felt standards had slipped..
Stayed 1 night in Oct 2024

10/10 Excellent

Maurice David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel entrance is on Queen Street, a pedestrian shopping area. Close to the castle, National Museum, and stadium. Lots of walkable restaurants.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean, friendly hotel located right in the city centre. It was quiet and my wife and I got a good night's sleep. Comfortable, clean bed and a great shower. The only thing wrong was that the bulb had gone on one of the bedside lights but not really a major issue.
Stayed 1 night in Oct 2024

10/10 Excellent

Roland

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great spot, city centre but quiet at night
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Don’t bother
Awful stay, the bed was very uncomfortable and couldn’t change rooms. If you like lumpy mattresses stay here. I now need physio
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Gareth

Stayed 3 nights in Oct 2024