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Hilton Cardiff

4.5 star property

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Photo gallery for Hilton Cardiff

Exterior
View from room
Presidential Suite | View from room
Reception
Daily to-go breakfast (GBP 19.95 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
Kingsway, Cardiff, Wales, CF10 3HH
  • Cardiff Castle
    ‪3 min walk‬
  • New Theatre
    ‪3 min walk‬
  • St. David's
    ‪3 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, View

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room (Deluxe)

In-room safe, desk, soundproofing, iron/ironing board

Family Double Room (Deluxe)

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room, View

Family Double Room | View from room

Family Double Room, View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, soundproofing, iron/ironing board

Presidential Suite

  • 355.2 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | Flat-screen TV

Executive Suite, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Cardiff Marriott Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1006)
The price is $107
per night
$128 total
includes taxes & fees
Feb 18 - Feb 19
Cardiff Marriott Hotel

About this property

Hilton Cardiff

4.5-star Cardiff hotel, connected to a shopping center in Cardiff City Centre
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Hilton Cardiff offers 197 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Hilton Cardiff provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 7 meeting rooms. Event facilities measuring 3651 square feet (339 square meters) include conference space. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Hilton Cardiff is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Grey Restaurant - This restaurant specializes in local cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Offsite parking available (GBP 32.95 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Hilton Cardiff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 493 out of 1008 reviews
Rating 8 - Good. 259 out of 1008 reviews
Rating 6 - Okay. 136 out of 1008 reviews
Rating 4 - Poor. 86 out of 1008 reviews
Rating 2 - Terrible. 34 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location for families
Great hotel, great location, executive lounge a great base to recharge and refresh. Great staff like Chiara at check in.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Accommodation
We travel a lot as a family and i have to admit, this is the best family room that we have stayed in. Modern, stylish, decent size, two queen sized beds, huge tv and functional bathroom.
Stayed 2 nights in Oct 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
The only let down over a 2 night stay was that public restrooms in the reception area on both nights were in an awful mess!!

8/10 Good

Sukhdeep

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are the real stars!
Fantastic. I stayed here for my birthday and to have a few drinks. Fantastic stay, rooms are nice, great views. The service from the staff is probably the best I’ve encountered!
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern spacious clean room with all facilities needed. Hotel had everything needed to enjoy and relax during our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, parking available, clean and modern rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Treat
Was lovely went for my birthday and had a couple of surprises from the hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would use here again
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick, woodburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton underground parking was not connected to the hotel, about a block away and over priced.
Stayed 2 nights in Sep 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely wkend for my fathers 80th Birthday, very convenient location, great facilities, great service. Excellent sound proofing.
Stayed 2 nights in Sep 2024

2/10 Terrible

Ragini

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a 3 star hotel at best. Pros - 1) Central location 2) Breakfast 3) Size of room and bathroom Cons - 1) Service - Literally have to call the reception and beg them to give you basic amenities like water, coffee, milk etc - No toilet rolls or mugs etc provided when the room is cleaned. You need to call reception for every little thing and continuously remind them. Then there is a chinese whisper game they play with the house keeping, so what you end up getting is anyone's guess. 2) Spoiled fruits at breakfast - while the hot food at breakfast is nice, the cut Fruits are spoiled. The melons had turned acidic and high and it takes forever for them to be replenished. - cutlery is not provided so you need to walk around the restaurant yourself asking for a fresh fork, a knife, a glass etc. - the coffee is undrinkable 3) Wierd client tell - a young girl around 12 was being harassed by a much older man in the jacuzzi. The mother had to intervene by including her older sons. It turned into a very heated screaming match where she and her family were made to feel unsafe. The mother had earlier asked me to accompany her to the jacuzzi as she didn't feel safe entering it with so many men in there. The entire pool area was full of quite intimating looking men. There need to be some security personnel in such areas. The whole experience even as a by stander was scary. In a nut shell - Not the kind of experience you expect at a 4 star hotel like the Hilton. I won't be returning
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Not enough tea bags & semi skimmed milk in room. Executive room benefits were not explained while checking in but room was ready when we arrived at 1pm
Stayed 1 night in Sep 2024

10/10 Excellent

Tristan

Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right by Cardiff castle. Breakfast was delicious. Room was clean.
Stayed 1 night in Sep 2024

4/10 Poor

Luke

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Corinne

Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and family friendly.
Stayed 1 night in Sep 2024