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Hilton Cardiff

4.5 star property

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Photo gallery for Hilton Cardiff

Enjoy a formal dining experience with unobstructed views of the interior, surrounded by elegant tables and comfortable seating.
Enjoy breathtaking views of a historic castle from the comfort of your room, surrounded by lush greenery and a serene landscape.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a curved sofa and a green armchair.
Relax in a spacious lobby with a contemporary reception desk, comfortable seating area, and elegant herringbone-patterned floor.
Indoor pool, open 7:00 AM to 9:00 PM, free cabanas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
$123
includes taxes & fees
Aug 17 - Aug 18

Explore the area

Map
Kingsway, Cardiff, Wales, CF10 3HH
  • Cardiff Castle
    ‪2 min walk‬
  • Cardiff University
    ‪11 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Relax in a stylish room with a large flat-screen TV, a bedside table, and a comfortable bed.

Room, 1 King Bed

8.8 out of 10
Excellent
(49 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Relax in a stylish room with a large flat-screen TV, a bedside table, and a comfortable bed.

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room (Deluxe)

Two single beds with white linens, flat-screen TV, and a small table with a lamp.

Family Double Room (Deluxe)

8.8 out of 10
Excellent
(17 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room

Surrounded by lush greenery, the historic castle stands proudly with its prominent tower and stone walls.

Family Double Room

8.4 out of 10
Very good
(7 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Presidential Suite

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Relax in a spacious room with a large bed, sofa, and armchairs, offering a city view.

Junior Suite, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Relax in comfort with a large bed featuring a tufted headboard, accompanied by bedside tables and lamps.

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Relax in a stylish room with a large flat-screen TV, a bedside table, and a comfortable bed.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Relax in a stylish space with a round table, comfortable sofa, and flat-screen TV.

Executive Suite, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax by the pool surrounded by columns, featuring a calm atmosphere and multiple lanes.

Park Plaza Cardiff

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1002)
$125 nightly
The price is $125 total
includes taxes & fees
Park Plaza Cardiff

About this property

Hilton Cardiff

4.5-star Cardiff hotel, connected to a shopping center in Cardiff City Centre
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Hilton Cardiff offers 197 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Hilton Cardiff provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 7 meeting rooms. Event facilities measuring 3651 square feet (339 square meters) include conference space. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Hilton Cardiff is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Grey Restaurant - This restaurant specializes in local cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Offsite parking available (GBP 32.95 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Hilton Cardiff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 499 out of 1008 reviews
Rating 8 - Good. 249 out of 1008 reviews
Rating 6 - Okay. 147 out of 1008 reviews
Rating 4 - Poor. 80 out of 1008 reviews
Rating 2 - Terrible. 33 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sion

Traveled with family
Stayed 2 nights in May 2025

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing, right within walking distance of most things around. Staff were nice and friendly. The room are nice. Wish they were a bit bigger though
Stayed 1 night in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theatre break

The hotel was immaculately clean. Great location in central Cardiff. Staff were very friendly and welcoming.
Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say, my review is somewhat biased as I spend a lot of time at the Hilton Cardiff (it's my home away from home) The staff are always friendly and nothing is too much trouble. I love the online chat feature in the app and the staff are always very prompt with responding, as someone who has anxiety and doesn't always feel comfortable using the telephone, I really appreciate this feature and the ease of use. The hotel itself is lovely as always. The rooms were very clean, spacious and very comfortable. The executive lounge is always a nice treat and is something I look forward to. Just that space and time to relax away from the hustle and bustle is very much needed. There was only 1 main lift working (with a smaller lift at the rear of the hotel), but if your feeling fit, the stairs are a great alternative. The Graze restaurant is lovely and offers a varied selection of food and drink. The breakfast options are always amazing. Restaurant staff are also lovely and welcoming. My only niggle if any, would be that the lounge needs some air conditioning or large fans, as it's been extremely warm in there over the last few weeks. It might just be the Hilton, but it's the staff that makes it an amazing hotel. Looking forward to our return home away from home vist.
Stayed 1 night in Apr 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and staff
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Stayed 5 nights in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect weekend away!

Amazing stay, staff were so lovely and helpful. The breakfast was delicious and set us up for the rest of the day! The highlight of our stay was the pillows on our bed… PERFECTION. Would love to stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Katy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Modern fantastic bathroom in my hotel room
Stayed 1 night in Apr 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great castle access and views and convenient o

Very good experience. Close proximity to city and castle. Issue was the elevator out for the entire time that made entry and exit stranded / difficult - we stayed 6 days and it was out the entire time and other who stayed there regularly indicated it was regularly like this.
Stayed 6 nights in Apr 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

A wonderful stay in this lovely hotel. All staff members were friendly, welcoming and attentive. The check-in experience was excellent, our room was available earlier than expected and we were given 2 complimentary drinks as it was my partners birthday. The room was spacious, the bed was really comfortable and the bathroom facilities very good. I marked the cleanliness down a little bit as there was a stain on the pillow and sellotape on the walls. Also, it would’ve been nice to have had some drinking water in the room. One of the lifts was out of order so the one lift that was available was very busy! Breakfast was nice, plenty to choose from and not too busy. We would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very friendly reception staff. I go to the hotel at 11am to drop my cases and was allowed to check in early. A massive time saver! Room was great (lovely fluffy pillows) Definitely staying here again
Stayed 1 night in Mar 2025

8/10 Good

Abhijeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, hope they resolve the issues with the elevators in the lobby.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

George

Stayed 1 night in Feb 2025

6/10 Okay

George

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is ok. It’s in a great location. So convenient for everything Cardiff has to offer. The hotel is looking pretty tired. The rooms, the hallways all need updating. The pool is nice but it was busy and they were doing work on the roof I believe so didn’t feel or look very special. Breakfast was pretty good. A good base for a city visit but doesn’t have a 4 start feel to it.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cardiff

VG
Stayed 1 night in Apr 2025

10/10 Excellent

Kiera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Abolfazl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Hannah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. from check in to check out everything was perfect.
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love our time at the Hilton Cardiff. The staff both in the hotel and Graze restaurant are amazing and do everything possible to make your stay peaceful and enjoyable.
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Richard, Bicester

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have a pool, and gym facilities. Parking options not immediately clear, so ended up parking in NCP car park nearby. Great location a short walk from city centre bars, restaurants and shops.
Stayed 1 night in Mar 2025