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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property

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Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Desk, iron/ironing board, free WiFi, bed sheets
BBQ/picnic area
Terrace/patio
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Rhondda Valley
    ‪1 min walk‬
  • Falconry UK
    ‪6 min drive‬
  • The Royal Mint Experience
    ‪13 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪52 min drive‬

Room options

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility) | Desk, iron/ironing board, free WiFi, bed sheets

Room, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Llechwen Hall Hotel

Pet friendly
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (548)
The price is $98
per night
$118 total
includes taxes & fees
Feb 18 - Feb 19
Llechwen Hall Hotel

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

4-star Pontypridd hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a garden. Change of towels is available on request.
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This business-friendly hotel also offers a fitness center, a garden, and a picnic area. Onsite self parking is complimentary.

Heritage Park Pontypridd, Trademark Collection by Wyndham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
The Heritage Park - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 260 out of 678 reviews
Rating 8 - Good. 214 out of 678 reviews
Rating 6 - Okay. 99 out of 678 reviews
Rating 4 - Poor. 54 out of 678 reviews
Rating 2 - Terrible. 51 out of 678 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Michelle

Stayed 2 nights in Oct 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Paul

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
comfortable bed but bathrooms need revamping
Room getting shabby especially the bathroom and unable to turn the dial to use the bath rather than shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Kemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite staff. Good hotel.
Late arrival due to closure on M4 but night staff was very friendly and ushered us in without any fuss.
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Hannah

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were great - hotel was awful
The only good thing about the hotel is the reception team. They went out of their way to make sure you were happy. I dont really like leaving a negative review unless there really is a good reason and the owners of this hotel need to hear the reasons. The hotel is worn. The rooms arent of an acceptable standard even for the money paid. The carpets smell of damp and are torn. Furniture is stained and damaged. Matresses are beyond their life. Rooms are dirty and mouldy. Locks dont work on doors. Some doors dont close. Some doors dont open. Service is slow in the bar. There just are not enough staff. We were told a simple coffee would take 10 minutes as the girl was the only person on serving breakfast. Drinks were expensive for a poor bar. The fire alarm sounded regularly even in the middle of the night because "someome was having a shower and left the door open". Vans were parked in the disabled spaces. The car park was mostly flooded. Another person was in front of me complaining their room was dirty and the toilet in an unspeakable state. The owners appear to not care. We had to change rooms. Its not somewhere i would stay again. Its not somewhere i wished i had stayed. Forgive me father for I have stayed... Though credit to reception staff for dealing with an impossible situation. This hotel would be really be well suited to warmer climates like Torquay. A comedy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Great breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Mr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

8/10 Good

Rhys

Stayed 7 nights in Sep 2024

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ross

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Nice place to stay - excellent service on the evening. The waiter was incredibly friendly and interacted really well with my child. The waitress in the morning looked like she was chewing a wasp. Mattress was completely dipped on one side.. and decor could do with a little spruce in the room. otherwise a lovely venue, great bar and lounge area and good food (although my pie was all mash on top and very little meat).
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gemma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay would come back again close to home
Stayed 1 night in Sep 2024

6/10 Okay

Brian

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Shay

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Amenities
Disliked: Cleanliness
Awful smell within the room! Someone had urinated on the mattress previously and had been covered over with fresh sheets. Disgusted no one called it sooner and mattress had been moved around. No one should of stopped in the room I was in! Shame on hotel!
Stayed 1 night in Sep 2024

6/10 Okay

Craig

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Guest should have been notified by email before arriving that due to a large function on the 3rd September the kitchen was not serving anyone after 8pm. The bathroom shower rail was a friction fit pole which kept falling down. Rooms very tied and outdated The breakfast in the morning was poor and you could have bounced the scrambled egg off the floor it was so rubbery. Staff were very pleasant and helpful
Stayed 1 night in Sep 2024

8/10 Good

Oliver

Stayed 1 night in Sep 2024