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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Desk, iron/ironing board, free WiFi, bed sheets
BBQ/picnic area
Terrace/patio
Exterior
Flat-screen TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Rhondda Valley
    1 min walk
  • The Royal Mint Experience
    13 min drive
  • Principality Stadium
    24 min drive
  • Cardiff (CWL-Cardiff Intl.)
    52 min drive

Room options

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility) | Desk, iron/ironing board, free WiFi, bed sheets

Room, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Llechwen Hall Hotel

Pet friendly
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (532)
The price is $69
per night
$82 total
includes taxes & fees
Dec 12 - Dec 13
Llechwen Hall Hotel

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

4-star Pontypridd hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a garden.
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This business-friendly hotel also offers a fitness center, a garden, and a picnic area. Onsite self parking is complimentary.

Heritage Park Pontypridd, Trademark Collection by Wyndham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
The Heritage Park - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 248 out of 651 reviews" "
Rating 8 - Good. 207 out of 651 reviews" "
Rating 6 - Okay. 93 out of 651 reviews" "
Rating 4 - Poor. 53 out of 651 reviews" "
Rating 2 - Terrible. 50 out of 651 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

James, London

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Steve

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible condition.
According to hotels.com it is a 4 star. Which is very misleading. It is actually a 3 star but it should be a 1 or 2 star. It’s clear that no one from hotels.com has actually been there.
Stayed 1 night in Aug 2024

2/10 Terrible

George

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room was okay, bed could have done with fitted sheets, mould on walls in bathroom which smelt bad. Loud argument outside the room at 3 AM woke us up.
Stayed 1 night in Aug 2024

6/10 Okay

Desislava

The clean towels were left outside in the hallway on the floor in front of the door.The rooms need an update.Bathroom room had damages. NO aircon and phone in the rooms.
Stayed 2 nights in Aug 2024

6/10 Okay

Gerard

Stayed 2 nights in Aug 2024

10/10 Excellent

Larne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Sean

Business traveler
Disliked: Cleanliness, property conditions & facilities
the Heritage park hotel is in need of refurbishment and care to enhance the stay. Mouldy furniture, urine soaked floor and raw food were some of the less desirable moments of my stay. Bar was well stocked and the staff were very friendly in this section. If you’re looking for an affordable stop off night, the hotel may service what you need. If looking for something more I’d look elsewhere.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joanne

Stayed 3 nights in Aug 2024

6/10 Okay

Stefan

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Very run down and dated, room had a damp smell and could do with a bit of updating. Saying that the location was nice, the beds comfy, staff friendly and for the price I paid I wasn't expecting the ritz. Get what you pay for and overall certainly not unhappy with the stay
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very nice place
Stayed 1 night in Aug 2024

4/10 Poor

Paula

Liked: Cleanliness
Not value for money
Disappointing stay for the price paid. Tired bedroom, carpet, bathroom. Only 1 bath towel for 2 people no hand towel. Checked in late so too tired to complain. No explanation about breakfast or check out. Decent breakfast but had to order fried eggs which wasn't explained until after plated everything
Stayed 1 night in Aug 2024

6/10 Okay

James

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very dated, not a 4 star. 3 maybe, 2 star if you take away how lovely the staff are. Rooms are dated. Stairs smell damp and carpet is ruined
Stayed 1 night in Aug 2024

6/10 Okay

Nigel

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Food was good drinks were expensive room wasn’t setup to sleep 4 but the receptionist sorted it out quickly good night sleep, hallway smelt damp, overall was good value
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Very noisy and took along time to be served at the hotel the rooms were dated and bathroom was a bit off putting I’d say hotel defo needs an up grade
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice
Stayed 2 nights in Jul 2024

4/10 Poor

Gareth

Disliked: Cleanliness, staff & service, property conditions & facilities
Damp smell
Rooms smelt of damp. Matress felt old school.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bless
Nice and relaxing
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
I was in a ground floor room and assume they had some recent flooding - corridor to the rooms smelled musty, a lot of mould around the tiles in the bathroom - towels and bed linen felt damp. On the plus side though, evening meal was good as was the breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

ray

Stayed 1 night in Jul 2024

6/10 Okay

Paul

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The public areas are fine. Decent bar and restaurant. The food was good, both breakfast and dinner. But the rooms are very dated and in need of refreshment. The bathroom was dreadful. The shower over the bath was poor. The shower curtain was continously wet and made the whole room damp and smelly. The television didn't work and had to be replaced.
Stayed 4 nights in Jul 2024

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Comfortable stay. Good night sleep. Room was spacious and clean. Only personal criticism is that the bed could do with a mattress topper and a mattress proctor and considering it was a king size bed there was only 3 pillow which were really soft.
Stayed 1 night in Jul 2024

4/10 Poor

Claire, Eltham

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel is very old and worn and felt a bit dirty. There was a function on that they didn't tell us about which had really loud music playing until midnight which kept us awake. Then once the party had ended there were lots of drunk people shouting in the corridor. When we checked in we asked if we could have an extra 30 minutes on our checkout time but were told it would cost £10. Felt very unfair seeing as the room wasn't cheap anyway and we had lost a load of sleep due to the party. This hotel is overpriced for what it is, definitely not worth the money, and didn't seem to care about it's guests. I definitely would not stay here again.
Stayed 1 night in Jul 2024

4/10 Poor

Douglas

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Bathroom covered in mould ,rusty radiator, dirty teacups
Stayed 1 night in Jul 2024