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Future Inns Cardiff Bay

4.0 star property

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Photo gallery for Future Inns Cardiff Bay

Interior entrance
Reception
Front of property
Exterior
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
$96
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Hemingway Road Cardiff Bay, Cardiff, Wales, CF10 4AU
  • Wales Millennium Centre
    ‪6 min walk‬
  • Cardiff Bay
    ‪2 min drive‬
  • Principality Stadium
    ‪3 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Accessible Twin, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Accessible Twin, 2 Double Beds

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin, 2 Double Beds

8.6 out of 10
Excellent
(135 reviews)
  • 283 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double, 1 Double Bed & Sofa Bed

Standard Double, 1 Double Bed & Sofa Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double, 1 Double Bed & Sofa Bed

8.8 out of 10
Excellent
(98 reviews)
  • 283 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for King Suite, 1 King Bed & Lounge with Sofa Bed

King Suite, 1 King Bed & Lounge with Sofa Bed | In-room safe, desk, blackout drapes, iron/ironing board

King Suite, 1 King Bed & Lounge with Sofa Bed

8.6 out of 10
Excellent
(30 reviews)
  • 626 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Accessible Double, 1 Double Bed & Sofa Bed

In-room safe, desk, blackout drapes, iron/ironing board

Accessible Double, 1 Double Bed & Sofa Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room With Two Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Double Room With Two Double Beds

  • Sleeps 4

View all photos for Double Room with Sofa Bed

In-room safe, desk, blackout drapes, iron/ironing board

Double Room with Sofa Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

Contemporary Accessible Twin

  • Sleeps 4

View all photos for Superior King Suite

In-room safe, desk, blackout drapes, iron/ironing board

Superior King Suite

  • Sleeps 2

Contemporary Accessible Double

  • Sleeps 4

King Suite, 1 King Bed & Lounge With Sofa Bed

  • Sleeps 4

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About this property

Future Inns Cardiff Bay

4-star hotel in Butetown
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Future Inns Cardiff Bay offers 197 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 4489 square feet (417 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Future Inns Cardiff Bay is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Thomas Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Thomas Restaurant

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4,489 square feet of conference space

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Portable hoist available
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept American Express for onsite payments.

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.00 for adults and GBP 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Future Cardiff Bay
Future Inns
Future Inns Cardiff Bay
Future Hotel Cardiff Bay
Future Inn Cardiff Bay Hotel Cardiff
Future Inn Cardiff Bay Wales
Future Inns Cardiff Bay Hotel
Future Inns Cardiff Bay Cardiff
Future Inns Cardiff Bay Hotel Cardiff

Future Inns Cardiff Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 847 out of 1549 reviews
Rating 8 - Good. 464 out of 1549 reviews
Rating 6 - Okay. 146 out of 1549 reviews
Rating 4 - Poor. 52 out of 1549 reviews
Rating 2 - Terrible. 40 out of 1549 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gary

Stayed 2 nights in Mar 2025

10/10 Excellent

phillip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rugby stay

Easy check in rooms were great
Stayed 2 nights in May 2025

10/10 Excellent

Siu fan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間比想像中大和舒適，有足夠停車位，性價比高
Stayed 2 nights in May 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with everything about our stay...staff was extremely pleasant and accommodating...rooms were very nice, and there were plenty of things to do within walking distance. I would definitely stay here again!
Stayed 3 nights in May 2025

8/10 Good

Tuma

Stayed 1 night in May 2025

10/10 Excellent

Lynne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying at future inns we were pleasantly surprised. From check in to check out the service was excellent 👌👌 located close to city center with other amenities within walking distance. The staff were pleasant and very helpful always going the extra mile to help. Plenty of parking for free and several EV chargers at low cost. The restaurant food was exceptional and portions were very good. Excellent value for money. Will definitely stay again and highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break

We were actually surprised at how good this hotel is, considering how little they charge. Check-in was friendly and efficient. We were given a free option to stay an extra hour in the morning and to keep the car parked till 2, which was a massive help. The room was really big, even with 2 double beds. The beds were comfortable. There are plenty of pillows. Nice big, clean bathroom. Drinking water is available from a machine. The hotel was busy, but we had a very restful and quiet night. My only criticism is that for an "accessible" hotel, a walk-in shower would be good. And more disabled spaces in the car park.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Future inns was very comfortable and friendly service
Stayed 3 nights in May 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Traveled with family

Great family room

Great room for our little family. Fabulous parking. Breakfast had a lovely range of choices. Staff very friendly and helpful. Enjoyed our stay, thank you.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Ave

Nice hotel overall but few issues with things not working in the room, asked twice for them to be fixed and nobody came. Long queues also to check in which was slow. Bed comfy though and room clean
Stayed 1 night in May 2025

2/10 Terrible

Daniel

Traveled with group
Disliked: Staff & service

Ripped off, lied to

We paid £30 for an extra bed as I couldn't make it due to being in an accident so another Parent was bringing my son to race at the White Water Centre. when we got to the hotel you refused the bed, complete RIP OFF - disgusting!!!!
Stayed 1 night in May 2025

10/10 Excellent

Katie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in May 2025

8/10 Good

Sidrah

Stayed 4 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel it is perfectly situated for our needs with free parking an added bonus Unfortunately on this occasion we found the bed and the pillows to be particularly hard and uncomfortable. Will book a different type of room next time
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Location ideal.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I would say it was a pretty good hotel. Not too far from the docks and was able to walk easily enough when going into town. The only thing I wasn't fond of was the breakfast, whilst it had a nice selection of items, I found the taste of the hot menu items a little off-putting.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with our car when we were leaving and staff were very amenable.
Stayed 1 night in Apr 2025

8/10 Good

Vanessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for overnight business trip

Large room with two double beds which was spotlessly clean as was the bathroom. Beds very comfy - soft and firmer pillows. Big desk space - ideal if you wanted to work and, as well as the aircon the window could be opened. Good quality laundered towels, bathrobes available and free parking. 10-15 minutes walks to Cardiff Bay. Would recommend to all types of travellers. I didn’t eat here but the bar staff and reception staff friendly and efficient. Also ice machines for guests - added bonus.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful staff member, great location for Cardiff Bay and useful for a rugby stay also!
Stayed 1 night in May 2025