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Clayton Hotel Cardiff

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Clayton Hotel Cardiff

Reception
Front of property
Bar (on property)
Executive Double Room | 1 bedroom, in-room safe, desk, laptop workspace
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
St Mary Street, Cardiff, Wales, CF10 1GD
  • Cardiff International Arena
    6 min walk
  • Principality Stadium
    8 min walk
  • Cardiff Castle
    8 min walk
  • Cardiff (CWL-Cardiff Intl.)
    34 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Executive Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Executive Double Single Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Double Single Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Triple Room, 3 Twin Beds

Deluxe Triple Room, 3 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Triple Room, 3 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Double Double Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Double Double Room

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Cardiff Marriott Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1144)
The price is $157
per night
$189 total
includes taxes & fees
Dec 12 - Dec 13
Cardiff Marriott Hotel

About this property

Clayton Hotel Cardiff

4-star hotel in Cardiff City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk.
Clayton Hotel Cardiff offers 216 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. 7 meeting rooms are available. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Clayton Hotel Cardiff is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
View Bar & Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • View Bar & Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 7 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Clayton Hotel Cardiff formerly Maldron Hotel Cardiff
Clayton Hotel formerly Maldron Hotel
Clayton Cardiff formerly Maldron Cardiff
Clayton Cardiff

Clayton Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1095 reviews" "
Rating 8 - Good. 315 out of 1095 reviews" "
Rating 6 - Okay. 123 out of 1095 reviews" "
Rating 4 - Poor. 48 out of 1095 reviews" "
Rating 2 - Terrible. 29 out of 1095 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Stanny

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the 3 of us ladies; one double and a single bed both of which were clean and very comfortable. Only downside was that the air con could not be lowered and it switched off at midnight so the room was very hot in August so sleep wasn’t great. Bottled water in the room and tea and coffee options. Great breakfast options. Safe in the room which is always a bonus. Stayed here a few times it’s great value for money in a very good location in the city centre.
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Stayed 1 night in Aug 2024

6/10 Okay

Jane

Traveled with family and small children
Liked: Amenities
Recommend improving Housekeeping service. The room was a bit dusty and when the cleaner came to clean whilst i was there she hardly spent 5 minutes cleaning the room including the bathroom. The cups, spoons and glasses inside the room where dirty as well.
Stayed 4 nights in Aug 2024

4/10 Poor

SARAH

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Allan

Stayed 2 nights in Aug 2024

6/10 Okay

Cem

Traveled with group
Liked: Cleanliness
I booked this on behalf of three friends. Unfortunately they had an uncomfortable stay in the triple room - for different reasons which the Hotel manager has dealt with and issued a partial refund.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was acceptable and service was we needed. Breakfast was had some very good choices and value for money. The only small criticism the drinks choices in the bar. It would of been nice if they had more than one option for Zero sugar drinks
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
City center location so very convenient. Neighborhood can be a bit loud (and drunken) but hotel itself is quiet even if some of the guests are not, ha.
Stayed 1 night in Aug 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Aug 2024

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were efficient and friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Hamza

Traveled with family and small children, Traveled with family
This is probably the best hotel for easy access to St Mary’s Street where most of the pubs/clubs/cafes are based. 5 mins away from Cardiff Central Train Station. So a lot of great things about it. However, I must add, the rooms did not have a fridge or freezer and the air-con switched off at midnight for energy conservation. Sounds good but not a great experiences for guests during summer months. Overall, a little too expensive for the amenities offered
Stayed 1 night in Aug 2024

8/10 Good

Fay

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Good location
Hotel room was lovely, we had a corner room on yhe 5th floor which was fab for people watching at night, could hear a lot of traffic, music and noise in room but your in a central location. The shower was the biggest let down. Hardly any power, Bath is narrow so not much room to move when stood in shower, was very high and not powerful. The taps also stuck out so couldn’t really get back under it enough. Breakfast stopped at 21 but went down at 10:30 and was told they were not making any more and had to have what was left… not a lot!! Location was great for a night out or day shopping if you don’t mind abit of noise, bed was also comfy.
Stayed 1 night in Aug 2024

10/10 Excellent

Carly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay for the night! Highly recommend this hotel. All staff were accommodating and polite, from front of house to security in the early hours, great customer service all round. Thank you again
Stayed 1 night in Aug 2024

10/10 Excellent

Lorna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, particularly in terms of the staff. Friendly, helpful, knowledgeable of the area. Despite being very full due to the huge gig taking place at the Principality Stadium, noise was minimal. Really well located for shopping, the station and getting to the gig.
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Really handy hotel. Was there for a concert at the Principality Stadium. Online check in and check out fo easy. Would use again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Lee-Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private areas were great, but the public female toilet needed cleaning. Staff were very helpful with checking in and out and in the restaurant. Would definitely stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Praveen Raj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms and corridors smelled a bit strange
Stayed 1 night in Aug 2024

6/10 Okay

Leasa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Don’t stay here if you have a car
They are upfront with not having parking but seriously stretch the truth about convenient parking nearby. The train station has a very small car park with no chance of people leaving as they’ve probably gone on the train somewhere! The next closest one they recommended was .75 miles away. With luggage that’s far! (As there is not an area to drop off luggage in front of the building). Plus overnight parking is going to cost you $35 more a night. So mathematically it would have made sense to stay at a more expensive property with parking. If parking isn’t something you need then staying here isnt bad. Front desk helped get our a/c to work immediately after calling, wifi worked, room was clean. It seems like we were on a more updated floor though (floor 10) so I can’t speak to all the rooms as the other floors looked like they hadn’t been redone in a while Speaking of 10th floor I would have assumed you’d hear no noise but we could hear the party on the street til 1 am. Close to all the shops, arcades, and restaurants and train station.
Stayed 3 nights in Jul 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Stayed 1 night in Jul 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

noreen

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024