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Clayton Hotel Cardiff

4.0 star property

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Photo gallery for Clayton Hotel Cardiff

Reception
Exterior
Lobby
Daily full breakfast (GBP 15.95 per person)
Executive Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • Room service

Explore the area

Map
St Mary Street, Cardiff, Wales, CF10 1GD
  • Cardiff Castle
    ‪8 min walk‬
  • Cardiff Bay
    ‪11 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Executive Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room

8.4 out of 10
Very good
(25 reviews)
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Executive Double Single Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Double Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Triple Room, 3 Twin Beds

Deluxe Triple Room, 3 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Triple Room, 3 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Double Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Double Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hotel Indigo Cardiff by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (1335)
$224 nightly
The price is $224 total
includes taxes & fees
Hotel Indigo Cardiff by IHG

About this property

Clayton Hotel Cardiff

4-star hotel in Cardiff City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk.
Clayton Hotel Cardiff offers 216 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. 7 meeting rooms are available. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Clayton Hotel Cardiff is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
View Bar & Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • View Bar & Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 7 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Clayton Hotel Cardiff formerly Maldron Hotel Cardiff
Clayton Hotel formerly Maldron Hotel
Clayton Cardiff formerly Maldron Cardiff
Clayton Cardiff

Clayton Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one night stay, didn’t use restaurant so cannot comment on food. Good location, parking an issue but thankfully knew my way around.
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel right in the centre of Cardiff Will definitely use again
Stayed 1 night in Mar 2025

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Kayleigh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10

Tv didn’t work, called maintenance and they couldnt fix it either. No tv for the stay. Noise coming from bathroom all night. One can of pop complimentary in the fridge when there was two of us. Other than that all good
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Liked: Property conditions & facilities
Helpful staff, central location, overall ld recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
stayed here multiple times in mulitple rooms they are all comfy and cozy the beds are soft with mulitple pillows to choose from, the room also has full sky tv ,the restaurant and bar have plenty of choice of food and drink from wines beers ciders , the staff are top quality assisting you in anyway possible and are just a phone call away using the in room phone
Stayed 2 nights in Mar 2025

10/10 Excellent

Harron

Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel really nice price

Lovely hotel, central and to a great standard of comfort, feel and quality.
Stayed 1 night in Feb 2025

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 5 nights in Feb 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Shame about the noise

Lovely new hotel in centre of Cardiff. Maybe my timing was bad as a trip of school kids , about 50 were staying at the hotel the same time. But to put me on the same floor as the 50 kids could have been avoided as the hotel wasn’t that full . It’s was a nightmare with kids playing in the corridor. Eventually I went to reception and they gave me a room on another floor.
Stayed 1 night in Feb 2025

8/10 Good

Karin J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Stayed 2 nights in Feb 2025

8/10 Good

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resto is good

Great service in the restaurant
Stayed 1 night in Feb 2025

10/10 Excellent

Charlaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food
Stayed 1 night in Feb 2025

8/10 Good

noreen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Close to train station and city centre. Parking very expensive and breakfast buffet very basic
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lucy, London

Stayed 1 night in Jan 2025

2/10 Terrible

Charles

Business traveler
Disliked: Staff & service

bo happy

The room i received was for s disabled person not sure if this was a mistake. There was not bath, the shower was cold, nosey trains in the early morning, bedside table was too small to even put my phone down with a bottle of water. No vanity kit. For what i paid poor overall. wont book clayton again
Stayed 1 night in Feb 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities

Well-placed in Cardiff

Convenient for the railway station and all main attractions in the city.
Stayed 1 night in Feb 2025

10/10 Excellent

D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Mohammed

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good. But rooms not cancel noise. Neighbours were loud
Stayed 1 night in Feb 2025

8/10 Good

Louise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cardiff Stay

Great location, friendly staff, hotel is perfect for visiting Cardiff My only complaint is too hot for me- others may love that but I like a cold room!
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort

Absolutely fine

We had a great stay on a high floor. Beware at weekends that the hotel is right at the bottom of the party street and en route to the station. The room was comfortable however the bed was a standard double and felt small, and the water pressure was really disappointing. Staff were lovely, would stay again.
Stayed 2 nights in Jan 2025