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Cardiff Marriott Hotel

4.0 star property

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Photo gallery for Cardiff Marriott Hotel

Exterior
Lobby
Meeting facility
Cocktail bar
Cocktail bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Mill Lane, Cardiff, Wales, CF10 1EZ
  • Cardiff International Arena
    ‪4 min walk‬
  • St. David's Hall
    ‪5 min walk‬
  • Principality Stadium
    ‪7 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Executive Room, 1 Double Bed

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(62 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Executive Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(15 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

The Parkgate Hotel

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  • Free WiFi
  • Restaurant
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4.7 out of 5, Exceptional, (1667)
The price is $160
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$192 total
includes taxes & fees
Mar 17 - Mar 18
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About this property

Cardiff Marriott Hotel

4-star hotel in Cardiff City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available once per stay.
Cardiff Marriott Hotel offers 205 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided once per stay. Renovation of all guestrooms was completed in January 2021.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 8 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 5909 square feet (549 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge). A total renovation of this property was completed in January 2021.

Cardiff Marriott Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Browns - Onsite cocktail bar.
Browns Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, Filipino, French, German, Hindi, Japanese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 10 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Browns
  • Browns Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5,909 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - January 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Fee for in-room wireless internet: GBP 10.00 per day (rates may vary)
  • Self parking fee: GBP 18.00 per day
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Marriott
Cardiff Marriott Hotel
Marriott Hotel Cardiff
Cardiff Marriott Hotel Wales
Marriott Cardiff
Cardiff Marriott Hotel Hotel
Cardiff Marriott Hotel Cardiff
Cardiff Marriott Hotel Hotel Cardiff

Cardiff Marriott Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1005 reviews
Rating 8 - Good. 228 out of 1005 reviews
Rating 6 - Okay. 96 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay staff were friendly and welcoming
Stayed 1 night in Dec 2024

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Ema

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth. We went to the room only to realise that the heating wasn’t working . Called the receptionist and she said someone would come to check no sign , called back to find out the receptionist says that she is been told that the heating in that room is not working and so we had to change our room. Got the keys to a different room again the heaters didn’t work .The engineer comes to check there is no power ( got it fixed) . Next day went out when we came back at 4 no housekeeping had been in the room till I called to check and someone was sent. The toilet kept blocking. Over all the service has fallen below the standards that Marriott has set . I am incredibly appalled and will never go back to Marriott Cardiff I’d rather stay in a Travel lodge and get good service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night over
Nice hotel, great location
Stayed 1 night in Nov 2024

6/10 Okay

Ifeoluwa

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

iain

Stayed 1 night in Nov 2024

10/10 Excellent

Millicent

Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Traveled with partner
Great location to bars, restaurants and shops.
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night as we were going to a concert in the Utilitia which, was only a 5 min walk away. Can’t fault the hotel it was perfect - Browns bar and restaurant attached was an added bonus. Breakfast excellent, staff helpful and relaxed. Car parking also perfect.
Stayed 1 night in Nov 2024

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities
Excellent central podition. Lovely Christmas decorations
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

6/10 Okay

John Isachsen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Staff great, rooms very tired and dated.
Firstly, the reception staff and the concierge Richard were wonderful. The Browns bar and restaurant were great. However, the rooms are very old and tired. Damaged floor tiles tiles on the walls that have been filled from olspd shower curtains, the shower was so low not one of us could stand under the shower, the towel rail is the sam as the one my grandmother had in the 70’s and the windows were from the same era.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Just disappointed
1) Note in the room that the robes can be used, but will be charger if taken. There were no robes in the room 2) pillow/ bed was so uncomfortable 3) fridge was missing. Cupboard was there for the fridge. 4) room facing very noisy street wasn’t warned about this. Noise finally stopped around 4am
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Elaine

Stayed 1 night in Nov 2024

10/10 Excellent

Bharath

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast in a beautiful restaurant located within the premises. Well equipped gym and good location
Stayed 2 nights in Nov 2024

10/10 Excellent

Carl

Stayed 1 night in Nov 2024

8/10 Good

Anwen

Traveled with family
Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Nov 2024

6/10 Okay

Carol

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is in a good location and the room was comfortable, although with no drawer space for clothes whatsoever (in our superior room). There was a mini fridge with nothing in it and only instant coffee in the room. Very basic for this standard hotel. Service was generally slow and not helpful. I will look at other options in future.
Stayed 1 night in Nov 2024

10/10 Excellent

Sekaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice staff, poor quality rooms
Common areas were really nice. Room was a good size but no desk so just a lot of empty floor space. Bed was super hard and uncomfortable and stained. Air conditioning did not work or turn on so had to have window open which led to us being disturbed all night. Staff super friendly
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Room was average for the price, when using the bathroom the sink didn’t drain properly and the bath had a temperature cap of 50 degrees so ended up being quite cold. However the bed was extremely comfy with the added mattress topper. Outside noise wasn’t an issue but you could clearly hear the people walking down the corridor during the night.
Stayed 1 night in Nov 2024