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View all photos for Standard Studio

Standard Studio | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Studio

  • 323 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Family Apartment

Standard Family Apartment | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Family Apartment

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment, Balcony

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Comfort Apartment, Balcony

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Trundle Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Studio

Superior Studio | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Superior Studio

  • 430 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Family Apartment

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Superior Family Apartment

  • 700 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Apartment

  • 377 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Superior Apartment

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

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Exterior

Comfort Aparthotel Carcassonne

  • Pool
  • Kitchen
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (503)
The price is $53
per night
$63 total
includes taxes & fees
Apr 1 - Apr 2
Comfort Aparthotel Carcassonne

About this property

Cerise Carcassonne Sud

3-star Carcassonne aparthotel walkable to Basilica of Saint-Nazaire
Along with a full-service spa, this smoke-free aparthotel has an indoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a steam room, and spa services. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and an electric kettle. Housekeeping is available once per stay.
Cerise Carcassonne Sud offers 76 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include an indoor pool and a steam room.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hammam de la résidence. Services include massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Cerise Carcassonne Sud features an indoor pool and a steam room. The aparthotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This business-friendly aparthotel also offers spa services, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Cerise Carcassonne Sud is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, French, Spanish

Property amenities

Pool/Spa

  • Full-service spa
  • Indoor pool
  • Massage
  • Pool loungers
  • Steam room
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13.90 to 19.90 for adults and EUR 6.95 to 9.95 for children
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Fee: EUR 10 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Free newspapers in lobby
  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 3 buildings
  • 76 units
  • Banquet hall
  • Built in 2008
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 8:00 PM) and Sunday - Sunday (7:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Reception hours are Saturday-Sunday 8 AM to noon and 2-8 PM.

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.90 to 19.90 for adults, and EUR 6.95 to 9.95 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Cerise Carcassonne
Cerise House Carcassonne
Residhotel Le Clos De La Cite Hotel Carcassonne
Cerise Carcassonne Sud House
Cerise Sud House
Cerise Carcassonne Sud
Cerise Sud
Cerise Carcassonne Sud Aparthotel
Cerise Carcassonne Sud Carcassonne
Cerise Carcassonne Sud Aparthotel Carcassonne

Cerise Carcassonne Sud Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 297 out of 1033 reviews
Rating 8 - Good. 508 out of 1033 reviews
Rating 6 - Okay. 167 out of 1033 reviews
Rating 4 - Poor. 45 out of 1033 reviews
Rating 2 - Terrible. 16 out of 1033 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Basic accommodation but clean and great location. Very friendly staff. Great value for your money.
Stayed 1 night in Nov 2024

10/10 Excellent

Manon

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Amenities
Stayed 7 nights in Sep 2024

4/10 Poor

Robert

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Since 40 years we travel in France, but we never saw a poorly maintained vacation place like this.
Stayed 7 nights in Sep 2024

8/10 Good

Jacqueline

Liked: Cleanliness
We received a phone call from the Cerise
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexandra

Traveled with family and small children
Liked: Cleanliness, amenities
Lovely stay
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Room comfort
Lovely hotel.
The property was in a great location and our room had 2 views 1 of the castle and the other had lovely views. The room was a little tired but very practical. Our room no. Was 237. We had a bus stop right outside so it was cheap to get around and go to the lake. Breakfast was good and staff very helpful. Swimming pool area a bit tired.
Stayed 3 nights in Jun 2024

6/10 Okay

Mark

Bit rundown
Stayed 3 nights in Jun 2024

8/10 Good

Elise

Liked: Cleanliness, property conditions & facilities
The only negatives I have for this property are that the hot water went away very quickly, there was no stopper for the bathtub, and the automatic lights were hard to turn on in the morning out in the hallway. It’s walkable distance to cite de carcassonne, but it is on the far end of town, pretty far away from the train station. It took me about 45 minutes in the rain.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
Great location!
Stayed 2 nights in Apr 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, room comfort
Great for kids
Great place near the old city. Room was huge, as was the bathroom. It’s not fancy but it was functional and clean. The pool was great for the kids. Didn’t use the kitchenette facilities as we were only there 1 night but they would’ve been handy for a longer stay.
Stayed 1 night in Apr 2024

6/10 Okay

Vadym

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very clean room and very attentive service. Good location. Overpriced breakfast, and hotel itself is very basic (3 stars is overstated rating), but hey, thus the price. You get what you pay for.
Stayed 1 night in Nov 2023

2/10 Terrible

Chris

Stayed 1 night in Sep 2023

10/10 Excellent

Emese

Liked: Cleanliness, room comfort
Bday trip
Upgraded - thank you so much. Loved the room and nice view. Enjoyed the pool too. Everything was CLEAN! Busline 2 stop is in front of the hotel. 6-7mins walk to the fortress. Aldi, Lidl, McDo is nearby too.
Stayed 2 nights in Sep 2023

8/10 Good

Donald

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for Citi. Easy walk. Plenty of parking. We had suite with plenty’s of space. No toiletries though so bring your own. Lack of mirrors for the ladies. Otherwise good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very roomy, cozy and the staff was great. They have free parking on site. Very safe.
Stayed 1 night in Jul 2023

8/10 Good

Simon

Traveled with family
Liked: Amenities
A very enjoyable stay and the staff were extremely helpful and friendly
Stayed 3 nights in Jul 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, room comfort
Staff were so helpful and friendly
Stayed 1 night in Jul 2023

8/10 Good

TJ

Traveled with family
Liked: Cleanliness, room comfort
Comfortable enough
Overall, a fine stay. Not exceptional l, not bad. And the hotel itself is a little outdated. The rooms were clean, but just outdated. The overall facility was decent, not well manicured. The best thing about this place is your less than a 10 minute walk from the medieval city, which is a must see.
Stayed 1 night in Apr 2023

6/10 Okay

Björn

Stayed 1 night in Feb 2023

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness
Near old city
Great location to the fortified city. Overall it was a nice stay, but there was little to no soap and toilet paper, pool didn’t have any towels, and you had to take out your own trash and leave it at the edge of the property. Everything was clean but felt a little rundown. Breakfast was additional but very good. Laundry facilities on site but were 8 euros per load.
Stayed 3 nights in Oct 2022

8/10 Good

Theresa

Stayed 3 nights in Sep 2022

10/10 Excellent

Marie-Adeline

Stayed 1 night in Aug 2022