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University Inn of Carbondale

2.5 star property

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Photo gallery for University Inn of Carbondale

Front of property
Lobby sitting area
Individually furnished, desk, laptop workspace, blackout drapes
Lobby
Standard Double Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout drapes

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Map
2400 W Main St, Carbondale, IL, 62901
  • Southern Illinois University
    ‪3 min drive‬
  • Memorial Hospital of Carbondale
    ‪4 min drive‬
  • SIH Medical Group
    ‪4 min drive‬
  • Marion, IL (MWA-Williamson County Regional)
    ‪23 min drive‬

Room options

View all photos for Standard Room, Accessible Bathtub

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Rainfall showerhead, towels, soap, shampoo

Deluxe Room

  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Rainfall showerhead, towels, soap, shampoo

Premium Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout drapes

Standard Double Room, Multiple Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Sofa Beds

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About this property

University Inn of Carbondale

Carbondale hotel with free breakfast
Coffee/tea in a common area, a business center, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request.
University Inn of Carbondale offers 57 air-conditioned accommodations with blackout drapes/curtains. These individually furnished accommodations include desks. 42-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered each morning. Complimentary self parking is available on site.

University Inn of Carbondale is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale

University Inn of Carbondale Reviews

Reviews

6.4
Rating 10 - Excellent. 56 out of 222 reviews
Rating 8 - Good. 36 out of 222 reviews
Rating 6 - Okay. 55 out of 222 reviews
Rating 4 - Poor. 33 out of 222 reviews
Rating 2 - Terrible. 42 out of 222 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Stephen

Stayed 1 night in Feb 2025

4/10 Poor

Hilda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Carly

Stayed 1 night in Feb 2025

6/10 Okay

Lynda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Pam

Stayed 1 night in Feb 2025

8/10 Good

bryce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property under renovation.. guests loud in hall.. someone walked into my room while my man and i were in the middle of fornicating... didnt bother me.. im gay and a exhibitionist...just glad it wasnt a fat dude.
Stayed 1 night in Jan 2025

6/10 Okay

Matthew

Traveled with family and small children
Liked: Staff & service
The heater had no settings plate so i could not set the temperature but even with this i was still satisfied. I just wanted a place to sleep with the best rate and this was it by a long shot.
Stayed 1 night in Jan 2025

2/10 Terrible

Tara, PEORIA

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the scariest hotel I have ever stayed at. Dead bolt on the door did not work. So we had to put things in front of the door to block it while we slept. Doors slamming at all hour and absolutely no staff on site to turn to.
Stayed 1 night in Jan 2025

10/10 Excellent

Natasha

Stayed 1 night in Jan 2025

10/10 Excellent

allyson

Stayed 1 night in Dec 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Feyi

Stayed 2 nights in Dec 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tanesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Customer Service !!!

Customer service was great and very friendly . I enjoyed My stay .
Stayed 1 night in Dec 2024

6/10 Okay

Neambi

Stayed 1 night in Nov 2024

6/10 Okay

Marcus

Traveled with partner
They were never at the desk, and never did any housekeeping. We would leave for the day and come back and our sheets hasn't been changed and old towels would still be outside the door. I get that it was the holidays, but thats no reason not to do your job with excellence. It wasnt a terrible experience but it wasn't quality either.
Stayed 3 nights in Nov 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a bunch of drunk people wandering in the parking lot and sitting on the stairs. The breakfast had the same stale couple of bagels that we there when we checked in. The toilet did not flush well. Kept getting clogged for no reason. The floor was slimy and sticky. Had to wear shoes the entire time. Because the floor was so nasty. The coffee pot was full of coffee grounds and old coffee from someone not knowing how to use it so there was no coffee. Could not find a person that actually was in the entire place so I could show them the issues. The room smelled like old cigarettes and stale beer. Very bad
Stayed 1 night in Nov 2024

8/10 Good

Terrance

Stayed 2 nights in Oct 2024

6/10 Okay

Tim

Traveled with partner
Disliked: Amenities
Nothing particularly but please clean the floor as it feels wet and greasy to walk on and feel dirty inside the room. I would recommend putting a lock on the back door before unwanted people walking in and rob or disturb the guest. My wife doesn’t feel safe staying there.
Stayed 2 nights in Oct 2024

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Roger D

Traveled with partner
Disliked: Amenities
This place needs a lot of attention and updated
Stayed 1 night in Oct 2024

4/10 Poor

Richard

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Na!

Just an overnight stay. Won't be coming back. Checkin was at a kiosk talking to a guy, who knows where he was at. Only one employee seen while we were there, he was cleaning our room. Only good thing was the bed was actually comfortable. View out the window was the abandoned part of the hotel, all boardedup.
Stayed 1 night in Oct 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Nancy

Disliked: Amenities, property conditions & facilities
Accessible room: no closet, TV was difficult to turn on (input issue), floor was slippery, in room coffee maker could only be plugged in the bathroom (grounded plug), breakfast area was not clean/well tended. I did not like the kiosk check in. Property looked run down, although it was well lit.
Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Business traveler
Good value and courteous staff. They are getting the place cleaned up.
Stayed 5 nights in Sep 2024