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Holiday Inn Carbondale-Conference Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Carbondale-Conference Center by IHG

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Lobby lounge
Breakfast meal
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Laundry
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
2300 Reed Station Parkway, Carbondale, IL, 62901
  • Southern Illinois Healthcare
    ‪3 min drive‬
  • African American Museum of Southern Illinois
    ‪5 min drive‬
  • Southern Illinois University
    ‪6 min drive‬
  • Carbondale, IL (MDH-Southern Illinois)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Carbondale-Conference Center by IHG

3-star Carbondale hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Carbondale-Conference Center by IHG offers 100 accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs and hair dryers.

This Carbondale hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Carbondale-Conference Center by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2799 square feet (260 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Carbondale-Conference Center by IHG is a smoke-free property.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,799 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carbondale Holiday Inn
Holiday Inn Carbondale
Holiday Inn Hotel Carbondale
Holiday Inn Carbondale Hotel Carbondale
Holiday Inn Carbondale Hotel
Holiday Inn Carbondale Carbondale
Holiday Inn Carbondale Conference Center
Holiday Inn Carbondale Conference Center
Holiday Inn Carbondale-Conference Center by IHG Hotel
Holiday Inn Carbondale Conference Center an IHG Hotel
Holiday Inn Carbondale-Conference Center by IHG Carbondale
Holiday Inn Carbondale-Conference Center by IHG Hotel Carbondale

Holiday Inn Carbondale-Conference Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 281 out of 528 reviews
Rating 8 - Good. 162 out of 528 reviews
Rating 6 - Okay. 51 out of 528 reviews
Rating 4 - Poor. 18 out of 528 reviews
Rating 2 - Terrible. 16 out of 528 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was the most comfortable bed I have slept in at a hotel in forever!! Best part of the stay! ☺️
Stayed 1 night in Oct 2024

8/10 Good

David A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Toilet too low and refrigerator froze everything SOLID overnight. No options for temperature.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nashawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and accommodating.
Stayed 3 nights in Oct 2024

8/10 Good

Mary B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the fact that I was quoted a rate of $149.00 a night and was charged $199.00 per night! That didn't go over very well!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Brigit

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Service on a sold out weekend!
This hotel was fantastic! It was clean, nicely decorated, and the staff was very friendly. I was impressed with every aspect of my stay. The hotel was fully booked and they kept up with everything and provided too notch service to every single guest.
Stayed 3 nights in Sep 2024

6/10 Okay

Shanna

Traveled with partner
Disliked: Amenities
We reserved and paid for a king room with sofa bed. When we checked in, they didn’t have our room. They gave us 2 queens instead. No apology, just blamed third-party booking issues. Very noisy neighbors. Loose toilet seat. Old microwave and refrigerator. Definitely needs an update!
Stayed 1 night in Sep 2024

10/10 Excellent

John, carbondale

Stayed 2 nights in Aug 2024

10/10 Excellent

LaShawnda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I really didn't like was that the showerhead came off the wall. It made me wonder if there was a camera because you just seen a black hole. Other than that the staff was wonderful, the bed was comfortable, the water was HOT just like i like it. I would stay again, but would make sure the showerhead stays mounted to the wall
Stayed 2 nights in Aug 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very good!
Stayed 1 night in Aug 2024

8/10 Good

Mark

Traveled with family
Liked: Staff & service
Room could have been cleaner. The room I booked wasn’t immediately available due to booking on a third party site.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Easy check-in/check-out. Clean room. Friendly staff. 6 min to Carbondale.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Staff & service
Converting into Holiday Inn Express now for sometime. Rough around the edges during the process.
Stayed 2 nights in Aug 2024

10/10 Excellent

nerlean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
We booked a king with sofa bed. They gave us a king with a lounge chair and tile us they didn’t have one with a sofa bed available. The last time we stayed there a light was burned out in our room. Everyday they told us they’d replace it while we were out and they never did. They told us they’d give us a credit and, again, never did.
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Kali S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

michael c

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Jul 2024

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and seaf
Stayed 1 night in Jul 2024

6/10 Okay

Maria

Traveled with family and small children, Business traveler
Liked: Property conditions & facilities
Fine hotel if you are visiting SIUC. Check your room before getting settled to ensure it’s been properly cleaned.
Stayed 2 nights in Jul 2024

10/10 Excellent

SCOTT

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Camper
The hotel is renovating. Staff was amazing at taking care of every request!
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
There was short wiskers all in the tub and shower curtain. Clearly not from me.
Stayed 1 night in Jul 2024

4/10 Poor

Brandon

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hire new cleaning staff
The bed was comfortable. But the room, bathroom, hallways were filthy. Cleaners are doing bare minimum if anything at all to clean rooms. I was honestly afraid of getting athletes foot in the shower
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024